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Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
Segpay Reviews Summary
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
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Genial En Todos Los Sentidos,No Eh Tenido Fallos Por Parte De Segpay
Very quick and friendly, thank Your for great support
I am thankful that you replied soon and kindly and assured me I was unsubscribed this second try around but I haven't received the refound I asked for. It's little for you but it means a lot for me. I was discounted 16 usd and I have only tried to use your services for 2 weeks 1 year ago and nothing happened. Please take this into account.
Perfect attention to the customer request resolution and problem listening
After trying to cancel my subscription to a website they continually kept asking for the same information even after i had provided. Then sent this feedback email without confirming that it had even been completed
No tengo respuesta de mi reembolso ya son 3 días sin respuesta
Despite providing necessary information to facilitate matter, complaint remains unresolved. Don't understand assigning different case ID with every correspondence. Exercise in futility
Firstly. On the site it states that u pay n its in US Dollars which is misleading and confusing. So wen u hit purchase tokens. Then it comes up.withpay bitcoin. Secret benefits app. I've used it before and never had an issue. When I click on sites for help. It tells me tomessage Segway about payment. N seaway reply was. Your not on pay list n can't find me..
I was charged a lot of money on PayPal twice for nothing. Not sure if the charge was for a nembership or what. I don't want to go back to that website; I don't trust it.
By only good customer service. I was. Reloading credits for my. Isripper account When I noticed that I had subscribed. To a account that I did not want, which is supermodels.com. I contact it. Segpay And explain my situation and they resolved it in a timely manner. 👍
I was reloading credits for my isripper Account. And was unaware that I was Subscribing to an account that I did not want. I contacted. Sagpay And they Resolve the situation.
I see a charge on my card from a company I do t know, I ask who the company was, and was asked to provide information which I don't have because I don't know who it was charged from…
My membership got canceled while I didn't ask for it (I suspect that it was because my card needed to be changed/updated), and when I reached the support to fix this (the membership to the rest of the network was tied to the continuation of the main membership), they simply replied they couldn't do anything for this. Very useful support... I lost 120€ (the price to get access again to the rest of the network) because of their incompetence.
Quick answer, action & confirmation as desired. Thanks.
I had a bad experience. When I discovered that the members I was messaging were fake, I was not refunded money for the messages I purchased.
Ich habe auf meine Fragen keine Antworten erhalten, kann daher mit dem Service überhaupt nicht zufrieden sein. Bin ich auch nicht.
Dieser Service wird durch mich garantiert nie wieder in Anspruch genommen, da er unseriös ist. Dass ist für mich keine akzeptable Geschäftsgrundlage
It was stated in the manhunt.net sign up that the payment will show on the credit card statement as something generic but certainly not manhun.net. Well, that is not true, it not only appears but it has the manhunt logo. On top of that I HAVE NEVER BEEN ABLE TO SEE THE MOVIES. I HAVE COMPLAINED BEFORE BUT NOTHING EVER HAPPENS.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members