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Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
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Terrible service, they did not respond to my request, they closed my case without a solution. I requested a charge reversal.
Mir wurde sehr schnell geholfen und der Service ist wirklich gut. Alles hat problemlos funktioniert. Immer wieder gern!
I specifically asked to cancel this account and you guys didn't do it. I'm still being charged.
Why am I being charged all these fees? I paid a one year subscription price in January for MenatPlay! I have never authorized any other charges!
Please issue a refund immediately!
Brian Ogden
I didn't experience the site so much bc when I paid I really didn't fell like it no more so I asked a refund they told me 5/7 bussiness day it's been 10 day since not including the weekend and I still didn't get my money back
You dismissed my reclaim as I made a mistake buying tokens. You don't hear your customers what is the first rule of a company. So I can tell I won't going to use again your $#*!y company.
Go $#*! yourself for being so mean.
Kisses
I thought i had cancled a subscription but they kept charging me for 10 months. I had another subscription to another site so I thought the payment were for that site. Upon realizing I requested a full refund to the completely unused subscription. I got multiple rude customer service agents and they still won't refund my money
I had tried to reset my password, but could not receive a reset password email. I learned that because I had requested a refund on a charge on January 10th that Sugardaddy had suspended my account. I had been charged two separate amounts of $99 each on the 10th of January. I only was responsible for making one of those transactions. Segpay was helpful, Sugardaddy.com was anything but helpful. I'm done with them for good!
I didn't get anything out of the feet finder site but a waste of time and $6. I was stalked by scammers too but when I was charged another months membership I told them I wanted a refund and got it in like 5 min.
Emailed customer service about the double charge. Got right back and they took care of it.all was good, took care of the charge.
تم تجديد اشتراكي تلقائيا بدون رغبتي وعندما كنت اسجل الدفع لم يتم مشاركتي بتفاصيل الدفع التلقائي
They scam you of your money and take extra charges.
They say it will cost 1 euro for the first time but instantly take the full amount for a year after you sign it.
This is a clear scam and should be illegal.
And they issue no refund.
This is a really bad issue and i dont know how this is legal
Have nice experience, they helped me when I needed, I'm very glad with the help.
I believe that somehow somebody was able to hack and use my PayPal account. I have since secured my account. Unfortunately for me PayPal states they did not see malicious activity. That is hard to understand. There were charges in the same amount. At first I thought the charges were related to a music lesson I was going to purchase. I do appreciate you responding at least it was not an excessive amount of money.Hopefully I will not have any further issues.
Thank you
I was enrolled in outpatient program and scheduled to start Feb
I recieved a confirmation number that my account was canceled, I have no way to log in to my account to verify it is canceled and deleted. I had already canceled this service when i decided it wasn't a good fit and then a year goes by and i get charged the annual fee.
Terrible. I paid for a month's subscription and only received 2 days of access before it was cancelled in a an upgrade debacle. It was never reinstated after my explanation and request. Eventually Segpay just ignored my emails. Terrible behaviour from Segsteal.
Answer: Segpay offers several options to cancel your membership. These options are a phone call, a chat, or an email. You can utilize one of these options by going to https://cs.segpay.com/.
Answer: Segpay is a legitimate company - please visit https://segpay.com.

