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Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
Segpay Reviews Summary
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
This summary is generated by AI, based on text from customer reviews
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After taking my money no tokens recieved and its a fake and fraud site, kindy eithor give me tokens for the amount u have taken or refund my money back immediately
I asked about a payment. You asked me about some account/card numbers. I gave you the numbers. The only answer: How satisfied am I with your service! There is no service!
I never got my money back from a fade click on the pay part. They emailed me many times but got nowhere. I'd still like my 16 dollars back.
First time it took hours to buy 1000 credits.
One day later dog touched cell phone and bought 1000 credits accidentally.
Could you please reverse the 2nd 1000 credits as I don't need them for now. Thank you!
Added an extra subscription and then failed to cancel both in time so I ended up getting charged for a subscription that should have been cancelled.
Segpay took several withdrawals out of my account - and is refusing to cooperate with me to return the unauthorized charges. I have tried to work with Segpay on this issue, and they simply refuse to acknowledge that they took any money at all! I have lost close to $50 because of Segpay, and I've gotten zero amount of cooperation from Segpay! I SUGGEST TO ANYONE - DO NOT DO ANYTHING THAT INVOLVES SEGPAY! They are a disreputative company!
Herzlichen Dank für die nette Kommunikation, einfach super
Grüße aus Deutschland, weiß aber leider nicht wohin
I got a quick response and the issue was resolved in a fast and good manner
Had to make a change and it was handled in a fast professional manner.
I was reimbursed the money of a subscription i did not want to renew
Efficienza e tempestività del servizio. Ampiamente soddisfatto dell' esperienza ricevuta e del supporto tecnico
Me inscribi en feet finder, que e suna estafa, te cobran pero nunca te dan el alta a traves d epaxum, cuando me di de baja de su pagina el tramite es confuso, cuesta tiene toda la pinta de ser otra estafa, nada que ver con google donde es super sencillo darse la baja y dejar de pagar.
Even after 3 to 4 messages my issue remains unresolved. I still have two charges show up on my credit card.
I charged be on Feb 4th which was okay. Then you charged me again on Feb 18th which was not ok. I only needed one month of subscription. I hope this is not a pattern with your company with other subscribers also.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Marcel, nous vous remercions pour votre avis 5 étoiles. N'oubliez jamais que nous sommes ici chaque fois que vous avez besoin de nous.