SegpayReviews 4,540

You have showed a complete absence of customer service. I want someone to contact me directly to resolve my disappointment.

I have never been able to log onto spyfam.com. Last email I got from you told me I would have access until the last payment runs out. When I log on it tells me I need to reactivate my acct which last time just charged me more.

I was charged something that I did not approve, then I have the burden to ask for a reimbursement. The issue was resolved but someone not following its account and billing would get F$#@

I have been unable to solve the payment issue after contacting 2 people. I have been unable to to purchase credits on the website. Everytime I click to buy credits it keeps directing me to an error page.

Não consegui o que tenho por direito de acordo com o código de defesa do consumidor, de acordo com o artigo 49, onde consigo restituição de produtos ou serviços sem explicação num prazo de 7 dias

Wanted to cancel subscription and this was done speedily with no problems, also they found a subscription I didn't realise existed so also sorted that out for me.

It was great and now I need to rejoin because I'm not afraid to do this!
I'm excited to submit so many more pictures and some feet pics too

I keep getting emails for a purchase I have not made. Despite my efforts to resolve this I'm not sure I have

Je n'ai pas demandé l'abonnement.
J'ai payé à tort deux fois en janvier l'abonnement.
Vous m'avez confirmé que le paiement sera valable pour deux mois, janvier et février.
J'ai demandé par mail de changer de carte bleue (car nouvelle) mais jamais de résilier mon contrat.

The people were nice but I know I canceled this a year ago and I still did not get my money back even when it got canceled a second time I didn't have access for over a year and now I have to pay again I'm not happy at all

Rajoja ei tullut takaisin kirjatuminen ei onnistunut tililtä kuitenkin veloitettiin maksu ja sain käsityksen että veloitus on peruttu tapahtuuko veloitus nyt joka kuukausi

Perfect experience for na wrong transaction
Very good service and Very Very fast Once perfect customer service

Professional service from the start. Thank you.
In this service desert, it is extremely refreshing to meet such a professional employee.

I made a payment twice by error. The payment was cancelled immediately and the amount reimbursed the next day. Perfect.

No I'm not happy because you did not refund my money, so no I'm not happy with the service at all You did nothing for me I did not authorize that transaction for years to subscribe for a year and you said you were going to take care of it and you sure you canceled the subscription but you did not reply my money

Undurchsichtig und nicht erfolgreich.
Nicht erfolgreich.Funktioniert nicht Überteuert.
Man muss fürs einstellen bezahlen.Keine € sondern £.

Very short reply just stating that they cannot help me. Unwilling to offer any alternative. Very disappointed in their level of customer service. There is no way that it is actually true that there isn't a way to refund at all

Would have like subscription cancel timing to occur before subscription renewal Also for yearly subscriptions, would be nice for a 2 week renewal warning. But I get it, money money.

I asked for a fairly simple, straightforward breakdown of the payment. Because what they are charging me is $3-$4 MORE than the site itself has outlined. It is VERY disconcerting that your Representatives have literally no idea how or why they are charging the amount they are. Inability to respond to such a simplistic inquiry, speaks to whether or not your actually trustworthy.

I tried to clarify a double payment or false payment but the service was confusing and not helpful at all