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Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
Segpay Reviews Summary
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
This summary is generated by AI, based on text from customer reviews
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Received an answer very quickly. Problem being it didn't answer my question. Question was. Why did I receive a charge against my PayPal account.
Ik heb het ervaren als erg goed en begripvol voor mijn probleem. En het kon opgelost worden.! Nu nog maar afwachten of ik ook daadwerkelijk mijn betaalde geld terugkrijg? Tot op heden is dit nog niet te zien! Helaas!
J'ai dû débourser une somme de quelque 30,00 $ causé par votre $#*! à annuler tel que demandé. Merci quand même!
Did not respond to the email when entered, then when I put in a paypal dispute, they said responded to that with "please reach out to us on our website". I then reached out on the website and got "because you put in a paypal dispute, we can't do anything about it." Why tell me on paypal to reach out on the website, just to say you can't help me?
Where the $#*! my money is gone no one is giving any update I have done payment but didn't receive the token yet
Ho avviato la pratica per una richiesta di rimborso, per un pagamento non fatto da me, ma non mi avete mai risposto in modo corretto, anche la piattaforma dove è avvenuto il pagamento non mi ha risposto
I was charged 119 dollars when I only agreed to pay a one time charge of 29 dollars. That's what I get for signing in on any porn site. They would do well if they would run their businesses honestly. They pray on men because of the human males burden with testosterone. I think you were comforting to me by the immediate response to my situation. You took care of the issue and relieved my stress. Thanks for your help.
I am getting billed by you guys for something. I don't even know what it is, but I would like it cancelled immediately please
Llevo varios días intentando cargar fichas en la página Cam4 y se me deniegan me gustaría saber el motivo
I sent a email about the cancellation for my subscription and reverse money back. They didn't reply.
I called because my payment was declined and they said they would escaslate it and it would take 1 to 2 business days. Several days later I called to check on it, and they said it had never been escalated. So I called back a few days later, and the same thing.
They handled my need to cancel a payment or subscription perfectly well…and fast I would trust them in the future.
I sent request with explanation and screen capture and my answer is "Rate your experience" In the US the proper answer would be F... you so excuse my french
I had a issue with my wallet Not Loading. Representative showed me transaction so I got an idea of what might have happened. Then gave me info to sites payment experts.
Si la vida fuera estable todo el tiempo yo no debería ni mal gastaría la plata pero me doy cuenta que la vida es un sueño antes de morir es mejor a provecharla
Forgot to Cancel a subscription but on the day it renewed I sent a email. The email was answered swiftly and the money put back in my account after a few days. Great work!
It was great but for some personal reasons I will like to stop the membership as soon as posible.
5x über PayPal bezahlt und keinerlei Coins auf tabulosesverlangen.com
Gutgeschrieben bekommen.
I'm still not sure what went wrong with Candy. Tv but I GREATLY appreciate the quick resolution. Thanks.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members