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Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
Segpay Reviews Summary
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
This summary is generated by AI, based on text from customer reviews
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Pour des raisons inconnues, mon abonnement a été suspendu. Je souhaite m'abonner de nouveau et je ne parviens pas à obtenir les informations nécessaires. Je souhaiterais utiliser la même carte bancaire que précédemment. Sans remettre votre efficacité en cause, je souhaiterais que les prélèvements continuent d'être sécurisés comme ils l'ont été précédemment
Je vous remercie de me tenir informé et vous souhaite une excellente journée
When there is issue in UPI payment for customers in India. Why don't you have any other mode of payment without having any issues.
Like credit card in Indian Rupees payment.
I had to cancel a subscription and I received an answer very quickly
Je n'ai pas était satisfaite de l'application j'ai demandé un remboursement mais il ne m'a pas était reçu alors que ça fait une semaine déjà j'aimerai savoir pourquoi?
Horny. Entertained. Bored. Easy to access website and videos and pictures
Fick ingen hjälp! Har försökt få bort mitt konto men det verkar svårt!
Used before. They explain all aspects. What the subscription is. How much and what renewal entails. Also easy to cancel when needed.
I have been sending emails about payment being declined but it has still not work for the last 2weeks
I was not aware of the ongoing subscription, I attempted to stop a subscription online I believe to be this, I have received no details of billing
Ho chiesto di annullare l'abbonamento ma il service mi ha avvisato che comunque continuerò a pagare fino ad ottobre 2025
Non lo trovo corretto Nelle indicazione veniva specificato che avrei potuto annullare in qualsiasi momento l'abbonamento…. Che comunque non ho attivato personalmente
I asked for a refund and received immediately! I forgot about a subscription and couldn't get happier with the out come
Get back my token in my account I already paying money for token please check and update me
Didn't even know I got what I needed until I got a new notification from PayPal. I appreciate how quick the response time was. Great team
Good and very fast response in my case good good good super good.
They told me to use a bank card, I used my bank card and then I got an error saying it's fraud and my account has been locked. I don't know what card to use and was not told which one I could use. So now I have to wait until they email me back from the business I was trying to pay for a membership for so they can unlock my account. I just needed to pay for my membership.
Contacted SegPay after hours to cancel an account I never used. They were quick to respond, deactivated the account within hours and sent confirmation to prove it had been done.
I didn't understand that I would not also be getting the "perfect girlfriend" content. That's my bad. But, I appreciate the quick response.
I did get refunded in the same day that I contacted you and your services and assistance was greatly needed and appreciated
I was charged for a subscription that I requested to be cancelled since last year but Feet Finder did not cancel it. I sent you guys the proof of my request and Feet Finder response but you still don't want to refund my money.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Stephanie C, Your vote of confidence means a great deal to us. Thank you so much!