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Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
Segpay Reviews Summary
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
This summary is generated by AI, based on text from customer reviews
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Very straight forward and easy to process, Customer service provide an update regarding the request.
Bare posetivt å mejde om. Snarlig og tydelige svar. Meget bra kunde behandling.
Cato Arnold E, Segpay appreciates the confidence you have in our team. We are available 24 hours a day, 7 days a week, 365 days a year.
I needed to cancel a transaction and subscription. It was a quick email and got done what I needed to get done.
Cecily C, We appreciate the 5-star review. Always remember we are here whenever you need us.
I did a dollar trial and missed something or something charged for more
Brandon W, Your vote of confidence means a great deal to us. Thank you so much!
It was very worst, at first they want to get money for nothing! Never got that sum, for what should I pay!
Can4 have start "for mistake" the gold subscription 3 months ago and is u told me was mistake but refounded me only the last month and tell now I need to contact them when n4 u contact them for solve the situation but I have not back all my money 👎
I didn't want to renew, I want my money refunded immediately
هي الأفضل. ولفت انتباهي. حسن تعاملكم. وصدقكم وتميزكم
Faisal A, Segpay appreciates the confidence you have in our team. We are available 24 hours a day, 7 days a week, 365 days a year.
I provided all requested info only told to call who issued this charge. It was you who issued the charge! Nothing but double-talk from you. Contacted bank who is reversing all charges
John p, We appreciate the 5-star review. Always remember we are here whenever you need us.
Varios y reiteradas veces tuve que reclamar el pago del envío a domicilio. Las razones que manejaban no heran precisamente exactas y por lo que esperó y agradezco confirmar cuando se entregará y sí finalmente quedó arreglado el inconveniente que no me permite desde el 26/6 tener la tarjeta en tiempo y forma
Y estoy intentando q no transfiera las devoluciones a otra tarjeta q es el q me robo la cuenta pude eliminar su tarjeta de PayPal pero aún sigue cogiendo las devoluciones esa tarjeta y son todos los reembolsos los artículos son PP-R-TPL-*******
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Manuel M, Segpay appreciates the confidence you have in our team. We are available 24 hours a day, 7 days a week, 365 days a year.
Unklare Abbuchung wurde umgehend erklärt und unproblematisch storniert.
Super Service!
Joerg W, We appreciate the 5-star review. Always remember we are here whenever you need us.
Minuti x chattare con ragazze single sono ragazzo italiano
Camillo N, Your vote of confidence means a great deal to us. Thank you so much!
Advertised a bundle - customer purchased bundle. Charged for bundle and regular subscription - wouldn't refund on duplicate accounts
Mark S, Segpay appreciates the confidence you have in our team. We are available 24 hours a day, 7 days a week, 365 days a year.
NEITHER STRIPCHAT HAS GIVEN TOKENS NOR REFUNDED THE MONEY TO MY BANK. MY TRANSCTION WAS SUCCESSFUL & MONEY DEDUCTED FROM MY BANK ACCOUNT. IT SEEMS STRIPCHAT WANTS TO SHORTCHANGE ITS OWN CLIENTS. WHY WILL I PAY TO MODELS? TWICE STRIPCHAT HAS DONE FRAUD WITH ME
Help very good and very quick.
Fair behaviour and a good Team Spirit
Juergen L, We appreciate the 5-star review. Always remember we are here whenever you need us.
My roommate accidentally logged into my paypal, and charged something thru segpay, they researched it, and found out of the error, and fixed it
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Mylen V, We appreciate the 5-star review. Always remember we are here whenever you need us.