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Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
Segpay Reviews Summary
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
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You guys took money to me after I canceled my subscription and I want my money back I reached out to y'all a couple times and you gave me the same answer but I still need my money back I canceled my subscription and y'all still charged me.
SegPay said they will give me a refund within 10 days. Until it happens I'll have to see it to believe it. The fact that the website I registered for automatically subscribed me to other websites is shady business.
Terrible experience my issue was never resolved they rather added it's from chat randoms end while in transaction it's says segpay I have to dispute it with my bank
My overall experience with Segpay I would say I'm satisfied with and they wasted no time in resolving a problem which had came about from just a simple mistake is all. Thanks for all your cooperation in the investigative and in the return processes and let me just add that you wasted no time in resolving the matter for me
Jättebra.Inga som helst problem! När jag behöver hjälp, så fanns den där.
Satisfecho con la reclamación solicitada y con la persona que me atendió
No pude acceder a las películas completas,solo me decia que había llegado a mí limite
Thanks for your fast and efficient support!
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Gefälllt mir alles sehr gut und bin zufrieden damit
I love this site, is perfect. Thanks for everything
I was charged a monthly subscription even though I had cancelled it weeks before and didn't get my money back…
Necesito que cancelen un pago que nunca e autorizado y no lo están haciendo.
Card randomly charged, got email saying yall reached out to merchant. Still haven't got anything back or hear from them.
Everything was taking care of quickly and the staff was very professional
Th Honda was is stolen hop not ok th girls fostere car agency my hair was nasty it's dirty I'm off a stare out of window for help press Jennifer help Arthur find the apartment manager
Charged for a service that was canceled after 2 days of subscribing. Customer service has been of no help at all.
I signed up for a site on Jan 14 for $29.95. Since then I have two more charges I did not authorize, contacted them, all I get is "cancelled". But I never subscribed to anything else.
Then, yesterday, I saw a pending charge from them, that's three fraudulent charges in a week.
Ive already contacted my bank and started a dispute.
DO NOT let them get your credit card numbers, there is nothing stopping them from charging over and over again. My proof of purchase is actually the first two fraudulent charges.
The videos on the site didn't work so I guess I lost the money. Lucky it was only on trial basis.
My query was dealt with quickly & efficiency. I got exactly what I wanted.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members