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Segpay

3.3

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From the business

Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.

For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.


segpay.com
Deerfield Beach, Florida
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Segpay Reviews Summary

The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.

This summary is generated by AI, based on text from customer reviews

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Germany
1 review
0 helpful votes
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I reported a problem - I could not open the purchased page - no solution was offert. I don't know I the Payment rejected after my complaint?

Date of experience: September 5, 2023
Ohio
1 review
0 helpful votes
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Cancelation
September 5, 2023

They did what I wanted and super fast! Great customer service

Date of experience: September 4, 2023
Texas
1 review
0 helpful votes
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They did not reinstate prior membership with credits

Date of experience: September 4, 2023
NL
1 review
0 helpful votes
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I wanted to update my creditcard. I was able to log in and could see all the icons. They all worked, except the last one to update my creditcard. Al I got was a white screen with in the top left corner "2023".
I tried with several browsers and on different computers but it never worked.
I was told that this was the only way to update my creditcard.

Date of experience: September 4, 2023
Iowa
1 review
0 helpful votes
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Feet finder
October 2, 2023

No one tells you personally how to get customers or sell your feet or that it's not good to do transactions outside of the website

Date of experience: September 2, 2023
Kentucky
1 review
0 helpful votes
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Ok
October 2, 2023

Sat dont why i paid for a year and a month why are you cancelled my account need to contact someone about this ACCOUNT

Date of experience: September 2, 2023
El Salvador
1 review
0 helpful votes
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Resolución rápida y fácil
September 1, 2023

Resolvieron mi problema de manera rápida y muy fácil

Date of experience: September 1, 2023
India
1 review
0 helpful votes
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Not satisfied
October 1, 2023

Not satisfied. You need to give access for few days more.

Date of experience: September 1, 2023
New Zealand
1 review
0 helpful votes
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Refund not completed
October 1, 2023

I paid for a subscription that was useless to me. I found out only after paying for this subscription that I couldn't withdraw money from the account as I don't live in a country compatible with the websites company. I was told I'd receive a refund but I haven't yet and it's been a while.

Date of experience: September 1, 2023
GB
1 review
0 helpful votes
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Scammed
September 30, 2023

I was told to you use this website by a man who used it to take money from me. I did two transactions of $100. I'm in the uk so it was £88 twice. I have proof it was through this website from my bank transactions and my pay pal. It's disgusting you won't help Refund it back to me!

Date of experience: August 31, 2023
Canada
1 review
0 helpful votes
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Not good
September 30, 2023

Not good. Was expecting more fun with the website.also it was very expensive

Date of experience: August 31, 2023
Belgium
1 review
0 helpful votes
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Speed ​​and efficiency.
August 31, 2023

I wanted to stop a subscription with a Naked News anchor... everything was settled perfectly!
THANKS!

Date of experience: August 31, 2023
Switzerland
1 review
0 helpful votes
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Always the same
September 30, 2023

The videos are always the same, the(hetero) actors are doing the minimum giving me the idea that my fantasies are discasting. That's why I cancelled

Date of experience: August 31, 2023
GB
1 review
0 helpful votes
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$#*! $#*! $#*! $#*! $#*! $#*! $#*! $#*! $#*! $#*!. Cancel my account

Date of experience: August 30, 2023
Argentina
1 review
0 helpful votes
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La propaganda indebida de algunas compañías hacen que uno crea que con apretar un botón es suficiente para detener futuras facturaciones. Nada dicen sobre los datos que debe aportarse a tal efecto, caso contrario uno consevaría los antecedentes. No obstante con la colaboración del equipo Segpay se pudo rearmar la información requerida. Gracias.

Date of experience: August 30, 2023
Delaware
1 review
0 helpful votes
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I purchased units of credit; which allowed me to communicate, with women locally, who supposedly like to chat and flirt BUT Wheb I tried to get a definitive answer: they either led me farther down the road --I was asked $300.00 cash to allow me special access of some kind. They never got the 300 but I'm sure if I was to continue feeding them money; They would try and sneak a charge of 300. Bucks again.

Date of experience: August 30, 2023
Virginia
1 review
0 helpful votes
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I had a very good experience because my issue was handled so quickly. And I received follow up email confirmations.

Date of experience: August 30, 2023
California
2 reviews
0 helpful votes
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I started a membership to Letsdoeit and didn't scroll down all the way. Long story short, I ended up with 2 extra memberships I didn't want. When I saw the charges on my card a month later, I was upset. I emailed customer support and Camille was a wonderful help! I was able to resolve my issues and the monies that were charged for the other unintentional memberships were immediately refunded. My husband and I just wanted to enjoy the fabulous movies you have. We've been together for 38 years and have always loved to watch porn together and by ourselves. I like the fact that you have films that cover a bit of everything and that they are showing beautiful women of all ages and body types. Thanks!

Date of experience: August 30, 2023
Denmark
1 review
0 helpful votes
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Experience
August 30, 2023

Responsive and quick, though it could improve on making it easier to find way to cancel subscription

Date of experience: August 30, 2023
Canada
1 review
0 helpful votes
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I requested a refund for a service that was charged on my account - Segpay got back to me quickly and resolved the issue with no fuss. Thanks again!

Date of experience: August 30, 2023