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SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.
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I had Seat Geek and StubHub open in separate windows to compare pricing for my tickets. Firstly, I liked that Seat Geek gives you the option to view the seats with fees. Secondly, even if the seats had been a few dollars more, I would have went with Seat Geek as the interface, especially the map, was more intuitive and responsive. I was able to use the map to zoom into the exact seats available. I don't think that can be done on StubHub. If it can, it wasn't as easy.
I picked up last minute tickets to a football game and was thrilled with the seats and price.it was easy to choose the seats with the venue map.
Within 5 minutes I had cheap tickets in hand! I will use this site for all of my tickets in the future.
Easy and convenient. Not sure why taxes and fees have to be so much though. Overall pleased, will ise SeatGeek again.
After trying a bunch of the competition I've always found SeatGeek the best. Very easy to use and always great for prices. Overall a very great service.
I love using SeatGeek and I often find the lowest prices there. Unfortunately, the Cyber Monday promo code did not work with the tickets I wanted to purchase which was disappointing.
Great site I use it all the time. I would recommend it to a friend. Double bonus pairing with Ibotta.
I have been very satisfied with seatgeeks very prompt service. Tickets as soon as they are confirmed are sent right to my phone and super easy to access to get into the games. Will definitely be using seatgeek again for tickets.
Last minute tickets weren't so bad! We were all the way in the back but the area was pretty empty so we got to really feel the "concert" vibe!
We purchased tickets through SeatGeek for a Knicks game at Madison Square Garden. There was a glitch with the tickets and the service provided by SeatGeek to both rectify and refund a portion of the ticket price was unexpected. If you're unsure where to buy tickets from I would recommmend using SeatGeek - it's comforting to know they have your back if something goes a miss.
Special thanks to Miranda, who helped us on this occasion.
We will be back for sure
Super easy. Fast and convenient download. Not always sure if I can use my phone alone as entry since the tickets I bought said it must be printed. Otherwise great
This is the second time I purchased tickets from Seat Geek and the prices I paid were unbelievable!
First was for Katy Perry concert. Printed tickets at home and had no problem. Second were for Hello Dolly, couldn't print tickets at home but since they were etickets didn't think there would be a problem.
But when I got there they couldn't scan the tickets off phone and we had to wait till 5 minutes before the show for them to print. Gentleman told me the reason we have to wait is because the site sometimes sells the same tickets more than once.
We got out tickets and the show was Amazing! I will continue to buy tickets from Seat Geek! Love them!
Using the system to order tickets is fairly simple. I like that they provide a view of the venue from the seats you are purchasing. I only wish that the tickets were available sooner as these were purchased as a holiday gift but the game is still not for a few months and I will not get the e-tickets until a few days before the actual game.
Shopped several sites and SeatGeek had the best prices and was so easy to use! I used the mobile tickets and it worked perfect!
Compares tickets from multiple places. Love the grading system it uses to tell you how good of a value it is. Quick and simple to purchase tickets once you find the one you want
See the title. Heres a few more words so I can submit this frustration. And a few more. This is frustrating, too. I have to title and craft a hige feedback response. Send me a discount code for this!
Best app ever! I love how much money you save with it and how much its promoted so theres tons of discounts :)
SeetGeek was very user friendly and the tickets arrived on my phone very quickly. Overall great experience.
I enjoyed not being hit with that $35 surprise at checkout. SeatGeek shows you the entire price in the search so you know what youre paying before hitting the checkout. Always my first and usually only stop for tix
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.

