Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SeatGeek

SeatGeek

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate SeatGeek?
grey stargrey stargrey stargrey stargrey star

SeatGeek Reviews Summary

SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.

service
347
value
331
shipping
236
returns
270
quality
288
This company does not typically respond to reviews

We monitor reviews for authenticity

Pennsylvania
1 review
1 helpful vote
Follow Michael S.
Unfollow Michael S.
Share Review
Report Review

I had Seat Geek and StubHub open in separate windows to compare pricing for my tickets. Firstly, I liked that Seat Geek gives you the option to view the seats with fees. Secondly, even if the seats had been a few dollars more, I would have went with Seat Geek as the interface, especially the map, was more intuitive and responsive. I was able to use the map to zoom into the exact seats available. I don't think that can be done on StubHub. If it can, it wasn't as easy.

Date of experience: November 30, 2017
California
1 review
0 helpful votes
Follow Steph B.
Unfollow Steph B.
Share Review
Report Review

Fast and easy to shop!
November 30, 2017

I picked up last minute tickets to a football game and was thrilled with the seats and price.it was easy to choose the seats with the venue map.

Date of experience: November 30, 2017
Ohio
1 review
0 helpful votes
Follow Jake A.
Unfollow Jake A.
Share Review
Report Review

Easy as pie
November 30, 2017

Within 5 minutes I had cheap tickets in hand! I will use this site for all of my tickets in the future.

Date of experience: November 30, 2017
Wisconsin
1 review
0 helpful votes
Follow Jon D.
Unfollow Jon D.
Share Review
Report Review

Streamlined
November 30, 2017

Easy and convenient. Not sure why taxes and fees have to be so much though. Overall pleased, will ise SeatGeek again.

Date of experience: November 29, 2017
California
1 review
0 helpful votes
Follow Eldon R.
Unfollow Eldon R.
Share Review
Report Review

Good
November 30, 2017

Good experience okay but y do I need to do 100 words or less? And y cant I find my tickets to print out

Date of experience: November 29, 2017
Canada
1 review
0 helpful votes
Follow Chris H.
Unfollow Chris H.
Share Review
Report Review

Great service
November 30, 2017

After trying a bunch of the competition I've always found SeatGeek the best. Very easy to use and always great for prices. Overall a very great service.

Date of experience: November 29, 2017
Pennsylvania
1 review
0 helpful votes
Follow Justin D.
Unfollow Justin D.
Share Review
Report Review

SeatGeek Feedback
November 30, 2017

I love using SeatGeek and I often find the lowest prices there. Unfortunately, the Cyber Monday promo code did not work with the tickets I wanted to purchase which was disappointing.

Date of experience: November 29, 2017
Kentucky
1 review
0 helpful votes
Follow Christine E.
Unfollow Christine E.
Share Review
Report Review

Great Site
December 31, 2017

Great site I use it all the time. I would recommend it to a friend. Double bonus pairing with Ibotta.

Date of experience: November 29, 2017
New York
1 review
0 helpful votes
Follow Laurie L.
Unfollow Laurie L.
Share Review
Report Review

Bills Fan
November 30, 2017

I have been very satisfied with seatgeeks very prompt service. Tickets as soon as they are confirmed are sent right to my phone and super easy to access to get into the games. Will definitely be using seatgeek again for tickets.

Date of experience: November 29, 2017
New York
1 review
0 helpful votes
Follow Saemi K.
Unfollow Saemi K.
Share Review
Report Review

Good experience
November 29, 2017

Last minute tickets weren't so bad! We were all the way in the back but the area was pretty empty so we got to really feel the "concert" vibe!

Date of experience: November 28, 2017
GB
1 review
0 helpful votes
Follow Brent J.
Unfollow Brent J.
Share Review
Report Review

Excellent Customer Service
November 29, 2017

We purchased tickets through SeatGeek for a Knicks game at Madison Square Garden. There was a glitch with the tickets and the service provided by SeatGeek to both rectify and refund a portion of the ticket price was unexpected. If you're unsure where to buy tickets from I would recommmend using SeatGeek - it's comforting to know they have your back if something goes a miss.
Special thanks to Miranda, who helped us on this occasion.
We will be back for sure

Date of experience: November 28, 2017
New York
1 review
0 helpful votes
Follow Charles D.
Unfollow Charles D.
Share Review
Report Review

Super easy. Fast and convenient download. Not always sure if I can use my phone alone as entry since the tickets I bought said it must be printed. Otherwise great

Date of experience: November 28, 2017
Washington
2 reviews
0 helpful votes
Follow Anna B.
Unfollow Anna B.
Share Review
Report Review

Love it!
November 29, 2017

This is the second time I purchased tickets from Seat Geek and the prices I paid were unbelievable!
First was for Katy Perry concert. Printed tickets at home and had no problem. Second were for Hello Dolly, couldn't print tickets at home but since they were etickets didn't think there would be a problem.
But when I got there they couldn't scan the tickets off phone and we had to wait till 5 minutes before the show for them to print. Gentleman told me the reason we have to wait is because the site sometimes sells the same tickets more than once.
We got out tickets and the show was Amazing! I will continue to buy tickets from Seat Geek! Love them!

Date of experience: November 28, 2017
New York
2 reviews
0 helpful votes
Follow Karen H.
Unfollow Karen H.
Share Review
Report Review

Hockey Tickets
November 28, 2017

Using the system to order tickets is fairly simple. I like that they provide a view of the venue from the seats you are purchasing. I only wish that the tickets were available sooner as these were purchased as a holiday gift but the game is still not for a few months and I will not get the e-tickets until a few days before the actual game.

Date of experience: November 28, 2017
Ohio
1 review
1 helpful vote
Follow Chad S.
Unfollow Chad S.
Share Review
Report Review

Great price! So easy to use!
November 28, 2017

Shopped several sites and SeatGeek had the best prices and was so easy to use! I used the mobile tickets and it worked perfect!

Date of experience: November 28, 2017
Missouri
1 review
0 helpful votes
Follow Brett T.
Unfollow Brett T.
Share Review
Report Review

Simple ticket buying
November 28, 2017

Compares tickets from multiple places. Love the grading system it uses to tell you how good of a value it is. Quick and simple to purchase tickets once you find the one you want

Date of experience: November 27, 2017
New Jersey
1 review
0 helpful votes
Follow Eric O.
Unfollow Eric O.
Share Review
Report Review

See the title. Heres a few more words so I can submit this frustration. And a few more. This is frustrating, too. I have to title and craft a hige feedback response. Send me a discount code for this!

Date of experience: November 27, 2017
California
1 review
0 helpful votes
Follow Jasmine V.
Unfollow Jasmine V.
Share Review
Report Review

Amazing!
November 28, 2017

Best app ever! I love how much money you save with it and how much its promoted so theres tons of discounts :)

Date of experience: November 27, 2017
Oklahoma
1 review
0 helpful votes
Follow Leland M.
Unfollow Leland M.
Share Review
Report Review

OKC Thunder Game
November 28, 2017

SeetGeek was very user friendly and the tickets arrived on my phone very quickly. Overall great experience.

Date of experience: November 27, 2017
Massachusetts
1 review
2 helpful votes
Follow Kyle R.
Unfollow Kyle R.
Share Review
Report Review

NO HIDDEN FEES
November 28, 2017

I enjoyed not being hit with that $35 surprise at checkout. SeatGeek shows you the entire price in the search so you know what youre paying before hitting the checkout. Always my first and usually only stop for tix

Date of experience: November 27, 2017

From the business

SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.


seatgeek.com
Founded in 2009
New York, NY, United States