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SeatGeek Reviews Summary
SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.
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I love SeatGeek. The process of finding, selecting and buying tickets to events is extremely fast and easy. Thank you
Have used site several times this season for Cardinal Tickets! Site easy to use and price is best I have found for NFL tickets
Title says it all. We had a great experience. The tix arrived almost immediately after purchase. Using the app made for a pleasant and simple experience.
Always use seat geek to find the best prices on tickets for all events. Easy to navigate and find exactly what Im looking for.
I still have not physically seen my tickets online or in an email. The App does not tell me how to get them. It is not user friendly.
I love it shows which seats are still are available and how they are colored. Transaction was easy and tickets arrived fast by e-mail and through the app.
Love seat geek. Super easy and the tickets are sent really quickly. This weekend I bought tickets lasts second to a game and the tickets were ready within one minute.
I wish there was a much easier way to choose the amount of seats you wanted instead of having to scroll through everything.
Seat Geek is the easiest and most economical way to buy tickets to pretty much anything. I love the ease of use and the ability to see where your seats will be located within the venue you are searching. Anytime you need tickets, whether planning on advance, or at the last minute, this is the way to go.
Seats and venue were great, SeatGeek made the buying experience fast and easy. I will use the service again.
Bought some tickets for a Temple football game against UConn and the seats were amazing. Little did I know that they came with a full Buffet. Although they were not showing as a great value they ended up being an amazing value. Pleasantly surprised
My experiences with seat geek have been limited, but Im happy so far. If all remains consistent, I will be happy to give five stars after more usage.
Bought my ticket 5 hours before the game, got it in less than 2 hours! I was especially impressed with the price and the quick response. The 10% topped it off too! Thank you seat geek
Really easy to buy tickets. Got a great price on them. It was pretty much 2 for 1 if I would have gone through the school.
Tickets came through quickly and no problems getting in. Smooth process throughout. Would definitely consider buying again.
I have used seat geek a number of times with a great deal of ease and have had success on those occasions. I find it to be very reliable option for finding tickets online, and will continue to use I the future
At Yankee Stadium I purchased 2 e-tickets and then was led around a host of locations because they would not let me enter the stadium with the e-tickets on my phone. They also would not simply print them out for me. I had to go across the street and pay a shop owner $5 per ticket to have my tickets I purchased printed so I could enter the stadium. It seemed like a needless hassle and caused me to miss the first part of the game. Until I opened the e-tickets I received no indication this would be a problem.
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SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tricia, thanks for reaching out--we're super sorry about any confusion here!
For these tickets, they'll be coming through the Dallas Mavericks' ticket page directly, and not through SeatGeek.
You should have received an email from the Dallas Mavericks (if you can't find it, you should be able to just search “Dallas Mavericks" in your inbox/spam/etc.) to the email address provided at checkout with a link to accept the tickets. From there, you'll need to follow the link to establish a Dallas Mavericks account using the same email address that the order was placed with.
We sincerely apologize for the inconvenience. Ideally, all mobile tickets can be delivered directly through the SeatGeek platform, but we're doing our best to accommodate fans this season as more teams switch to mobile transfers!
Hopefully this helps, but if you have any further questions please don’t hesitate to reach out!
SeatGeek CX Team
Email: [email protected]
Phone: 1-888-506-4101