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SeatGeek

2.7

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SeatGeek Reviews Summary

SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.

service
347
value
331
shipping
236
returns
270
quality
288
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Wisconsin
1 review
0 helpful votes
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Easy mobile tickets
December 5, 2017

Love how nice the interface is and how easily you can use mobile tickets. I have used Seat Geek 20+ times and have never had a problem.

Date of experience: December 4, 2017
Arizona
1 review
0 helpful votes
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Solid ticket buying experience
December 5, 2017

I used seat geek first after I heard about it from Philip Defranco's Youtube page. The $20 off first purchase offer was fantastic. Seat geek has my local AHL team tickets available which was an unexpected surprise. I have since used the app twice for tickets and it hasbeen super easy and fairly cheap as well. Would definitely recommend to friends and family.

Date of experience: December 4, 2017
Florida
1 review
0 helpful votes
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Loved it. Wish there were more promotional items that would help us or army vets to afford to go to more events

Date of experience: December 4, 2017
Georgia
1 review
0 helpful votes
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Where are my tickets?
December 4, 2017

I have not received my tickets despite the email stating they were delivered 12/1. They are not in my inbox nor are they in the app

Date of experience: December 4, 2017
SeatGeek T. — SeatGeek Rep
over a year old

Hi Jose, thanks for reaching out about this! It does look like the email with the link for accepting these tickets was sent out on the 1st, but we've got a member of our support team getting that re-sent right now! Just look out for an email with a link to accept the tickets, setup an account, and you should be set!

SeatGeek CX Team
Email: [email protected]
Phone: 1-888-506-4101

Indiana
2 reviews
0 helpful votes
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Good for finding decent prices on seats to events you want to attend. But the seller fees seem exorbitant. And some of the sellers they work with dont have apps. So you get your tickets via different methods at times.

Date of experience: December 3, 2017
Tennessee
1 review
0 helpful votes
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SeatGeek is great.
December 4, 2017

Easy to use and reasonably priced. I have used SeatGeek multiple times. I have to enter 100 characters for it to take my review.

Date of experience: December 3, 2017
Massachusetts
1 review
0 helpful votes
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Great app
December 4, 2017

I use the app to check ticket prices for local events on a regular basis. I like how it shows the prices after fees so there are no surprises.

Date of experience: December 3, 2017
Florida
1 review
0 helpful votes
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Awesome
December 5, 2017

Great app. I always use to get my tickets. I have been using this app for a years, I couldnt be happier about it. Its easy to use, and you get your tickets on your app, you can print it at home if you want but I personally get to my events using the app

Date of experience: December 3, 2017
Colorado
1 review
0 helpful votes
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Don't buy from here
December 3, 2017

What used to be my go to has now become my delete the app. I want tangible tickets even if I have to print them and now I had to download some other app (flash seats?) and provide my credit card info only to be assured the app will act as my tickets. I would never have bought if I knew. Now I'll just never use it again to be certain that doesn't happen.

Date of experience: December 3, 2017
SeatGeek T. — SeatGeek Rep
over a year old

Hi Eric, thanks for the feedback. Ideally, all tickets can be delivered within SeatGeeks app. However, some venues and teams do have partnerships with other ticket platforms (in this case, FlashSeats) and require their fans to download and use that one platform for ticket delivery. Unfortunately, SeatGeek has no control over this and cannot override the venue policy, so when our users want to go to certain events, their tickets do have to be transferred through these third-party apps.

We do our best to make that as clear as possible prior to check (listing the tickets as mobile transfers, explaining the transfer process in the confirmation email, and providing a walk-through video on how to accept the tickets), but we know that when you're expecting to receive tickets through SeatGeek, this can be a frustrating experience.

If you ever have questions about this, our support team is always happy to help however they can! Just reach out to them and they'll get back to you to makes sure you know how to claim your tickets.

SeatGeek CX Team
Email: [email protected]
Phone: 1-888-506-4101

Wisconsin
1 review
0 helpful votes
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Excellent and Straightforward
December 5, 2017

I like how all of the fees are included in the price and there are. I cheap seats to be hit by hidden fees.

Date of experience: December 3, 2017
Arizona
1 review
0 helpful votes
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Fast easy awesome experience
December 3, 2017

Quick and easy to get tickets. Will definitely repeat quick download. Great seating options and pricing

Date of experience: December 2, 2017
Kentucky
1 review
0 helpful votes
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Awesome!
December 3, 2017

SeatGeek is my go to place to buy tickets! Easy to navigate website, app and best prices. My favorite feature is that it gives you the final price of your tickets taking in consideration the fees. Love to do business with them!

Date of experience: December 2, 2017
Arizona
1 review
0 helpful votes
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Thanks
December 3, 2017

Thanks for the great seats attending two Phoenix Suns games, I will use your site in the future for more tickets!

Date of experience: December 1, 2017
Florida
1 review
0 helpful votes
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Easy to use
December 3, 2017

I choose Seat Geek cause they had the cheaper fees. I find these fees are ridiculous but at the end of the day I got the tickets and feel secure

Date of experience: December 1, 2017
Ohio
1 review
0 helpful votes
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Ok first 2 Times
January 2, 2018

This was my first 2 purchased items. I like the service it is close to my experience with flash seats. The only down fall to the app is you have to select if buying with all fees included or not all fees should just be included that makes for easier transaction.

Date of experience: December 1, 2017
Canada
1 review
0 helpful votes
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Very easy to purchase!
December 3, 2017

All went very smooth and quick! Its pleasure with a site that wantso to help and do even better! Thank You!

Date of experience: December 1, 2017
California
1 review
0 helpful votes
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Convenient and easy
December 3, 2017

Easy to use! Prices are great! Love the notifications, there are times Ive gotten notified of an event that i have been desiring to attend... thanks to the notification i remembered to purchase my tickets!

Date of experience: December 1, 2017
Oklahoma
1 review
0 helpful votes
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PISTOLS FIRING
December 3, 2017

GREAT TIME AT THE GAME. EASY TO USE AND WILL FOR SURE USE AGAIN. THE WHOLE TRANSACTION BETWEEN BUYING AND GETTING THE TICKETS WAS SUPER EASY. WISH I KNEW ABOUT SOONER.

Date of experience: December 1, 2017
Minnesota
1 review
0 helpful votes
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With ease SeatGeek aimed to please
December 3, 2017

Went to watch my Minnesota Wild beat up on the Vegas Golden Knights at St. Paul's Xcel Energy Centre. Easy to find what I needed for the price I wanted. Loved the mobile tickets where they can be scanned from my phone. Will use SeatGeek time and time again!

Date of experience: December 1, 2017
New York
1 review
0 helpful votes
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Easy and affordable
January 2, 2018

I love using SeatGeek to purchase my tickets for sporting event. I am always able to get awesome deals!

Date of experience: December 1, 2017

From the business

SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.


seatgeek.com
Founded in 2009
New York, NY, United States