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SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.
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Love how nice the interface is and how easily you can use mobile tickets. I have used Seat Geek 20+ times and have never had a problem.
I used seat geek first after I heard about it from Philip Defranco's Youtube page. The $20 off first purchase offer was fantastic. Seat geek has my local AHL team tickets available which was an unexpected surprise. I have since used the app twice for tickets and it hasbeen super easy and fairly cheap as well. Would definitely recommend to friends and family.
Loved it. Wish there were more promotional items that would help us or army vets to afford to go to more events
I have not received my tickets despite the email stating they were delivered 12/1. They are not in my inbox nor are they in the app
Good for finding decent prices on seats to events you want to attend. But the seller fees seem exorbitant. And some of the sellers they work with dont have apps. So you get your tickets via different methods at times.
Easy to use and reasonably priced. I have used SeatGeek multiple times. I have to enter 100 characters for it to take my review.
I use the app to check ticket prices for local events on a regular basis. I like how it shows the prices after fees so there are no surprises.
Great app. I always use to get my tickets. I have been using this app for a years, I couldnt be happier about it. Its easy to use, and you get your tickets on your app, you can print it at home if you want but I personally get to my events using the app
What used to be my go to has now become my delete the app. I want tangible tickets even if I have to print them and now I had to download some other app (flash seats?) and provide my credit card info only to be assured the app will act as my tickets. I would never have bought if I knew. Now I'll just never use it again to be certain that doesn't happen.
Hi Eric, thanks for the feedback. Ideally, all tickets can be delivered within SeatGeeks app. However, some venues and teams do have partnerships with other ticket platforms (in this case, FlashSeats) and require their fans to download and use that one platform for ticket delivery. Unfortunately, SeatGeek has no control over this and cannot override the venue policy, so when our users want to go to certain events, their tickets do have to be transferred through these third-party apps.
We do our best to make that as clear as possible prior to check (listing the tickets as mobile transfers, explaining the transfer process in the confirmation email, and providing a walk-through video on how to accept the tickets), but we know that when you're expecting to receive tickets through SeatGeek, this can be a frustrating experience.
If you ever have questions about this, our support team is always happy to help however they can! Just reach out to them and they'll get back to you to makes sure you know how to claim your tickets.
SeatGeek CX Team
Email: [email protected]
Phone: 1-888-506-4101
I like how all of the fees are included in the price and there are. I cheap seats to be hit by hidden fees.
Quick and easy to get tickets. Will definitely repeat quick download. Great seating options and pricing
SeatGeek is my go to place to buy tickets! Easy to navigate website, app and best prices. My favorite feature is that it gives you the final price of your tickets taking in consideration the fees. Love to do business with them!
Thanks for the great seats attending two Phoenix Suns games, I will use your site in the future for more tickets!
I choose Seat Geek cause they had the cheaper fees. I find these fees are ridiculous but at the end of the day I got the tickets and feel secure
This was my first 2 purchased items. I like the service it is close to my experience with flash seats. The only down fall to the app is you have to select if buying with all fees included or not all fees should just be included that makes for easier transaction.
All went very smooth and quick! Its pleasure with a site that wantso to help and do even better! Thank You!
Easy to use! Prices are great! Love the notifications, there are times Ive gotten notified of an event that i have been desiring to attend... thanks to the notification i remembered to purchase my tickets!
GREAT TIME AT THE GAME. EASY TO USE AND WILL FOR SURE USE AGAIN. THE WHOLE TRANSACTION BETWEEN BUYING AND GETTING THE TICKETS WAS SUPER EASY. WISH I KNEW ABOUT SOONER.
Went to watch my Minnesota Wild beat up on the Vegas Golden Knights at St. Paul's Xcel Energy Centre. Easy to find what I needed for the price I wanted. Loved the mobile tickets where they can be scanned from my phone. Will use SeatGeek time and time again!
I love using SeatGeek to purchase my tickets for sporting event. I am always able to get awesome deals!
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.


Hi Jose, thanks for reaching out about this! It does look like the email with the link for accepting these tickets was sent out on the 1st, but we've got a member of our support team getting that re-sent right now! Just look out for an email with a link to accept the tickets, setup an account, and you should be set!
SeatGeek CX Team
Email: [email protected]
Phone: 1-888-506-4101