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SeatGeek Reviews Summary
SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.
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Great selection and value based on the market conditions for the event or game. Will use seat geek frequently.
SeatGeek was great however took me hours to get my tickets from ticket master. Kept giving omg me 401 error
Compared to the ticket prices from the venue the prices on SeatGeek are outrageous and amounts to highway robbery.
Tickets were acquired easily. No issues. Would do this again. It wants a hundred characters but there's really nothing more to elaborate on.
I downloaded the app and it was very easy to purchase tickets quickly. The ability to store tickets on my phone helped a lot.
I've been using this in place of flash seats, I think it is a great site. The fees could be lower...
Everything went great with our tickets. Really great seats. We had such a good time with our grandsons. Wonderful memories made.
Knowing processing fees before I get into the checkout process would be helpful. Other than that the site was easy to use and identify what I wanted.
Truly understand the advantage of knowing fees before checkout! The easiest way to avoid having sticker shock is by clicking to include fees in the listing price while searching for tickets.
Easy way to find seats. Good explanation how to get purchased seats on line and use phone for entry.
Have been to Assembly Hall many times. Knew exactly what the seats would be like. As described and very reasonable.
Love the app and enjoy the lower fees and service charges that SeatGeek provides compared to others. The maps provided are clear and easy to understand. The buying process was smooth. The transfer option is easy and really helps when splitting tickets to others in your group.
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Labor productivity= real gdp/labor hours
GDP= Y=C+I+G+NX
AE=^
AE=GDP Equilibrium
Y(GDP)=AE
Yd=Y-T
CONSUMPTION FUNCTION c=a+bYd
B=mpc= change in consumption/change
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C=a+bY plug in^ consumption, b and GDP
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C=Y
CHANGE IN TAXES= -b change T/1-b
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AE>Y Spent>Produced decrease in inven
Easy, great seats, no extra fees! Great prices! Seat geek is my go to place for tickets. Tickets sent to my app, no issues with many events this year at a great savings!
Great. Ordered last minute. Got parking pass within 15 mins. Ordered our tickets as well from you. Great seats. Service excellent. Better than any of the other I've used. Chiefs vs. Raiders
I can guarantee I will NEVER again use SeatGeek. Purchased a ticket for Luke Combs Pittsburgh show (11/23) and had to leave from NC at 11am on 11/22 to catch my flight. The ticket DIDN'T ARRIVE until 2pm that day even though I paid $65 extra for early am delivery. Not only that, I contacted them on 11/20 and 11/21 to verify there wouldn't be an issue because the original delivery date was showing 11/21. The ticket cost me $704.03. They offered me a $20 refund. ARE YOU KIDDING ME? NEVER AGAIN! Stick with VividSeats ladies and gentleman!
Hi Nevaeh,
We are very sorry that the tickets you ordered did not arrive on time. You did in fact purchase early AM delivery. We don't have control over the UPS, so could not control that they delayed this order. That said I did do a full investigation here due to this review you left.
There seemed to be an issue with us missing some key details. While had these been standard delivery, we would not be able to refund the fact you paid for AM delivery and consulted us the night prior gives us the ability to do so. I have already sent you an email informing you that we will be refunding this order in full due to UPS not making the delivery on time.
Our apologies for not reaching this resolution when you reached out to us after the tickets did not arrive on time.
Warm Regards,
SeatGeek CX Team
BAD BECAUSE I DONT HAVE TICKETS YET AND TOMORROW IS THE GAME, I CANT FIND ANY NUMBER TO CALL AND I REALLY NEED HELP
Hi Humberto,
In many cases tickets are fulfilled directly into your SeatGeek account. If you login using the email you ordered with, you will see the status of your order or the tickets if it is fulfilled.
If you need assistance on these issues you can login to your account and use the chat feature to reach one of our representatives or send an email to [email protected]
Warm Regards,
SeatGeek CX Team
I purchased tickets for $140 each to what was advertised as "Goo Goo Dolls in Concert". After purchasing I received the tickets via email which is then where I discovered that it was a Christmas Concert being held by a radio station. When I looked into the website of the radio station I then found that tickets 3 rows CLOSER than my seats were listed as $33 with fees! I emailed seat geek explaining the situation and how they had falsely advertised the concert and have marked up the tickets outrageously and just received a generic email stating they do not do refunds. DO NOT USE SEAT GEEK TO PURCHASE YOUR TICKETS! THEY ARE MISLEADING, FALSE ADVERTISE AND HAVE TERRIBLE CUSTOMER SERVICE!
Hey Jess,
Just as a point of clarification, the tickets you got are indeed for the Goo Goo Dolls. The radio station promoting the event is doing it as part of their annual Holiday Celebration, but the Goo Goo Dolls are the headlining act and are performing a full set. So the tickets you got are in fact for them, we have them listed that way also as it helps those looking for the artist to know the artist that is headlining.
As for the price, we are a secondary ticket market. We are not the primary ticket seller for this event, so the prices are set by those selling on our site. At times these prices will be more then the box office as was the case here, other times you can find deals below the box office. It generally depends on event demand. We also can't control if the primary ticket seller still has tickets or releases more, so it's always advised to check them prior to making a purchase on the secondary marketplace.
Warm Regards,
SeatGeek CX Team
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SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dominic,
Due to the nature of us being a secondary ticket market, somewhat akin to Ebay, we don't set the prices for these tickets. The sellers base their prices on market demand, which means at times you will find tickets for above the primary box office price. That said, there are also many times you may find tickets selling under that primary box office price.
Our best advice is always to check the box office first, and if it's not available there then take a look at the prices. We do have an option to follow an event, so you can do that and keep an eye on if the prices fluctuate and drop as it gets closer to the event.
Warm Regards,
SeatGeek CX Team