Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SeatGeek

SeatGeek

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate SeatGeek?
grey stargrey stargrey stargrey stargrey star

SeatGeek Reviews Summary

SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.

service
347
value
331
shipping
236
returns
270
quality
288
This company does not typically respond to reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

Useful
September 14, 2017

I like the app a lot. It gives good prices that are actually reasonable to pay. I look forward to using it more. Thank you for this

Date of experience: September 13, 2017
New Jersey
1 review
0 helpful votes
Follow Ryan B.
Unfollow Ryan B.
Share Review
Report Review

Very easy and convenient.
May 5, 2021

Easy and almost no effort. I highly recommend this app to everybody who wants to get tickets easily and affordable.

Date of experience: September 13, 2017
Canada
1 review
0 helpful votes
Follow Marc E.
Unfollow Marc E.
Share Review
Report Review

The tickets sold are counterfeit sometimes. This leaves fans hanging at the gate. Seatgeek helped once and gave me good seats the day of, but what would happen in a sold out game? Fans should have this assurance.

Date of experience: September 13, 2017
Nevada
1 review
0 helpful votes
Follow Nick S.
Unfollow Nick S.
Share Review
Report Review

Thanks
September 14, 2017

Quick service and best pricing. Will continue to use. Time between purchasing ticket, and being able to scan ticket via phone is immediate. Thats impressive.

Date of experience: September 13, 2017
Oregon
1 review
0 helpful votes
Follow Noland H.
Unfollow Noland H.
Share Review
Report Review

BEST seats with the BEST price!
September 14, 2017

Easy to use app. I always use SeatGeek first whenever I need last minute Portland Timbers tickets. #RCTID

Date of experience: September 12, 2017
California
1 review
0 helpful votes
Follow Nick A.
Unfollow Nick A.
Share Review
Report Review

Very convenient
September 13, 2017

It was easy to use and very convenient there were many seat choices. The seating map was very helpful.

Date of experience: September 12, 2017
California
1 review
0 helpful votes
Follow Mike W.
Unfollow Mike W.
Share Review
Report Review

Smooth Transaction - Great Experience!
September 13, 2017

The options for the game were fantastic, buying the tickets was easy, and sending the tickets through the app to the friends I attended the game with was a game-changer. Thanks SeatGeek!

Date of experience: September 12, 2017
California
1 review
0 helpful votes
Follow Michael L.
Unfollow Michael L.
Share Review
Report Review

Great experience
September 12, 2017

SeatGeek has an interface that's easy to use in order to explore various ticket options and purchase.

Date of experience: September 12, 2017
Canada
1 review
0 helpful votes
Follow Natalie P.
Unfollow Natalie P.
Share Review
Report Review

Great Blue Jays tickets!
September 12, 2017

Decided last minute to go to a Jays game here in Toronto, and was able to find great seats for a good price on Seat Geek. We have used this site a lot over this past summer, and will continue to do so!

Date of experience: September 12, 2017
Washington
1 review
0 helpful votes
Follow Martin M.
Unfollow Martin M.
Share Review
Report Review

Was just looking for a singl reasonably priced ticket to tje UW v Montana football game. Most cheaper seats were for multiple tickets. Found one that said 1st row, and figured it was the front of the section. When i arrived, i discovered it was an overall 1st row seat, practically on the sideline! Best seat I have ever had!

Date of experience: September 12, 2017
California
1 review
0 helpful votes
Follow Matthew R.
Unfollow Matthew R.
Share Review
Report Review

Love SeatGeek
September 12, 2017

Transparent with prices and efficient acquisition. I always use SeatGeek for any ticket purchase--sports or concerts.

Date of experience: September 12, 2017
Texas
2 reviews
0 helpful votes
Follow Marty K.
Unfollow Marty K.
Share Review
Report Review

Go Cowboys
September 12, 2017

Awesome to do business with. Very reasonable you can always get tickets when everyone else is sold out.

Date of experience: September 12, 2017
California
1 review
0 helpful votes
Follow Won P.
Unfollow Won P.
Share Review
Report Review

Awesome site and better customer service
September 12, 2017

The experience you brought to my life will never be replaced. Went to Kings Stanley Cup game and so much more. One of the best app and website to use to purchase games. Anyhow, just want to give a big shout out to your customer service especially a person named David. Give the man a raise! You guys are awesome!

Date of experience: September 11, 2017
Texas
2 reviews
1 helpful vote
Follow Mary S.
Unfollow Mary S.
Share Review
Report Review

Buying tickets through Seat Geek is crazy easy! Find you seats and press a couple of buttons! Love, love, love this app! I tell all I know in search of awesome ticket deals to get on Seat Geek.

Date of experience: September 11, 2017
District of Columbia
2 reviews
0 helpful votes
Follow Cody H.
Unfollow Cody H.
Share Review
Report Review

Easy process and great seats!
September 11, 2017

Purchasing and transferring the tickets to my friends was an absolute breeze. I really enjoyed the game and would highly encourage others to use SeatGeek.

Date of experience: September 11, 2017
Maryland
1 review
0 helpful votes
Follow Iris B.
Unfollow Iris B.
Share Review
Report Review

I really like Seat Geek for Nationals tickets. I know exactly what i'm paying for when looking for tickets. And the actually on line purchase is easy.

Date of experience: September 11, 2017
New York
1 review
0 helpful votes
Follow Suzanna M.
Unfollow Suzanna M.
Share Review
Report Review

Awesome seats
September 11, 2017

Love it so easy to get tickets and always have great seats and reasonable price. Also have a large variety of events which make it awesome

Date of experience: September 10, 2017
Illinois
1 review
0 helpful votes
Follow Drew S.
Unfollow Drew S.
Share Review
Report Review

No point in using another site
September 11, 2017

Best seating maps, I like the fact that I can see the prices with fees, no surprises. Excellent buying experience.

Date of experience: September 8, 2017
Texas
1 review
0 helpful votes
Follow Travis C.
Unfollow Travis C.
Share Review
Report Review

Quick and easy
September 11, 2017

Total time took no more than 60 seconds to find buy and have the tickets waiting for me electronically.

Date of experience: September 8, 2017
Massachusetts
1 review
0 helpful votes
Follow Tom C.
Unfollow Tom C.
Share Review
Report Review

Good deal...
September 11, 2017

Offers a wide variety of seats to choose from at a fair and reasonable price... something for everyone...

Date of experience: September 8, 2017

From the business

SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.


seatgeek.com
Founded in 2009
New York, NY, United States