Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company demonstrates a mixed reputation, with customers appreciating its quick and efficient service, as well as the valuable information it provides for reconnecting with friends and family. Many users highlight the platform's user-friendly interface and effective search capabilities. However, concerns arise regarding the accuracy of the data, with reports of incorrect or outdated information, including false criminal records and missing details. While overall satisfaction is evident, the need for improved data verification and updates is a common theme that could enhance the customer experience and trust in the service.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
From what I have seen it has been fairly accurate some things have been off but overall insightful
I've searched many people that I know have criminal backgrounds and the website is not accurate at all.
Know of 2 people arrested,no reports on their arrests?
It works for me but I did find the person criminal record wasn't found after 2020 & I know for sure that the person has been detained after 2020 - 2022.Other than that it's worth the subscription money. I can't give the page a five because of that issue. There's no up to date information on the person. Fix this & I'll rate five stars. It just so happens tht that's what I really wanted to know. The three stars is because anything else on the person was there..
Telephone numbers are no longer in use by the selected people
I was able to take advantage of a seven day trial period for one dollar. You're able to immediately cancel your membership easily and they still give you the seven remaining days of access to your $1 trial period for unlimited searches. They also have an option for under three dollars a month where you can search up to five backgrounds. It's effective, thorough and affordable. I sound like a sales person just talking about them but it's so true. I will definitely be using them again.
Some minor difficulties but overall pretty good thank you all.
Thank you so much. Got a new Cp. Now I can get back in. Hope its still at 2.95 a month...
More accurate data available than any of the others!
Found a lot of information on my Public record was inaccurate eg. Emails, and Generation 1 associates (have no idea who they are)
I had to find out what was on my record. How do you get false
Information taking off I can't have my hoeful employer seeing an item that's not mine. NAMES NOT EVEN SPELLED THE SAME
This app has been full of information needed so far
This is actually me. I went back to my maiden name. I live in Colorado came her for recovery. My address is hidden or was supposed to be I can send you court documents if you like, I moved to this location with address confidential. The man who attacked me broke my leg, snapped my lower root of of tooth on lower jaw. You only show records of him since 2013. Met him he had many prior charges. Mine look like I went to Prison. If you need me to sent you notarized information on the man who beat me up has another charge pending in MN I will. But to put 2012 as disposition date for me? Mine started when my husband a doctor started me on oxycontin in the early stages, true I had a three month of bad choices but nothing compared to the man that I just got a a retaining order against for beating me up. His last girlfriend got a warrant in 2020 Cynthia Curtis, I think maybe you are mentioning some of the horrible things he did to Anne Higgins who all stuck up for me, well Cynthia got married and is very afraid of him. But I am curious how some info is so wrong some off by 3 or 4 years
Trying to find addresses of people from our graduating class to fill in our spreadsheet for our next one. It's been very "hit and miss". And some with a name and age max, you can't be 100% sure it's the right person.
This website is by far the best I'm it's category I love it...
I love everything this site offers. I recommend this 100%
*******666
Not as much content discovered as I thought. There are obvious pieces of info left uncovered as I know there should've been more info but topics read "no records" of my grandmother and grandfather ownership info at address we lived. Quite a few things in fact are missing in most categories. Kind of disappointed. Sorry. Was expecting more. Everyone I searched was a relative that are deceased already.
I love how you get more information then any other site
Answer: Hello Henok, Cancellation can occur anytime in the trial and can occur through the website, email or by calling our customer service department at 1-800-719-2498. We are open from 5:00 am to 9:00 pm (Pacific time), 7 days a week. We believe we have located your account and cancelled it currently but if you do not receive a cancellation email, please reach out as soon as possible. Thank you
Answer: No, we update our website constantly and report on all information we have available. However, divorce decree's are not part of our information currently.

