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The company demonstrates a mixed reputation, with customers appreciating its quick and efficient service, as well as the valuable information it provides for reconnecting with friends and family. Many users highlight the platform's user-friendly interface and effective search capabilities. However, concerns arise regarding the accuracy of the data, with reports of incorrect or outdated information, including false criminal records and missing details. While overall satisfaction is evident, the need for improved data verification and updates is a common theme that could enhance the customer experience and trust in the service.
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Everyone i put in data base is 2 years behind.
I need updated information.
Example; I entered my brother in and it shows last address, he hasn't lived there in 10 years or more.
Still trying to figure out how to get contact info on my son who I have successfully located. New to this site.
This is not up to date my ex has an arrest record and it's not listed. He has 5 felony charges pending
Very easy to operate lots of information available
So far so good. Doesn't give a complete back round though
I was searching for a death record. Searched self and info is inaccurate.
Helping me find my relatives… what an amazing feeling.
I looked up my father, said he is 74, found out he died in 2011 on anther site and read his obituary. That sucked to let think he was alive and give his address!
Wish there was more info about them and if they have children
It's showing me most of the information but looking for more
It don't update and let me know clearly what's going on
I did the free trial for a friend and ended up not being able to cancel in time for the trial period time out due to internet issues. So I have it for a month longer and I'm making use of it by searching every name I have questions about. So there is something positive to review?!
Great is found a lot of information that I didn't realize was public record
Love it,but it said it would not take my money endless I said to but it did and that sucked
These records are not complete what you say you check for and there not 100% correct or up to date what so ever.
It iss not accurate and factual for my personal information that is officially offered and it is to my knowledge not factual or accurate for the mother of my sons information that if offered and allegedly up to date
It's good but I need more information on my brothers property
I love this site so far. I highly recommend it. Thank you for this
Some info out of date but otherwise it is all accurate and helpful!
I have been with you for a few years. The only problem I have is that when you send me a notification that some data has changed, I can't find it!
Answer: Hello Henok, Cancellation can occur anytime in the trial and can occur through the website, email or by calling our customer service department at 1-800-719-2498. We are open from 5:00 am to 9:00 pm (Pacific time), 7 days a week. We believe we have located your account and cancelled it currently but if you do not receive a cancellation email, please reach out as soon as possible. Thank you
Answer: No, we update our website constantly and report on all information we have available. However, divorce decree's are not part of our information currently.

