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Search Public Records Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating its quick and efficient service, as well as the valuable information it provides for reconnecting with friends and family. Many users highlight the platform's user-friendly interface and effective search capabilities. However, concerns arise regarding the accuracy of the data, with reports of incorrect or outdated information, including false criminal records and missing details. While overall satisfaction is evident, the need for improved data verification and updates is a common theme that could enhance the customer experience and trust in the service.
This summary is generated by AI, based on text from customer reviews
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Top notch! Most wonderful public search method I have used! Very easy to navigate
Not sure of some information I'm finding - I'm having to settle her estate
Thank you for taking the time to share your review. We make sure our website is updated constantly with all the information we have. We hope your rating is a reflection of a positive experience.
Good helped me find lost family members and friends who were in a relationship with their loved ones who were not there at the time
Thank you for your review, it's great to hear this type of feedback.
Like quick and easy very nice for a job interview or finger prints thank you
Thanks for sharing your thoughts.
I just looked up own personal background and it's so off track. Someone has few a criminal history i do but it's not showing. It showing someone else's background history not mine. I barely see anything remotely tied to me. I am disappointed with the service. You managed to get my current address right which in my case not good due to my ex husband trying to kill me but it's fine.
Apologies for the experience. We aim to keep our website updated regularly with every bit of information available.
Great experience so far. Excellent. I got everything I wanted
It's great to hear this type of feedback.
Liked all the info but don't like writing a long drawn out review
Thanks for sharing your thoughts.
A little difficult to navigate the type of charges and need most recent
We are sorry to hear this feedback; we are always happy to assist all customers at 1-800-719-2498.
Lacks some info. Wish the phone search didnt come back blank all the time, only worse when it gives you results but wont let you see them.
We appreciate your feedback! Our website is regularly updated with the latest information available. We trust your rating reflects a generally positive experience.
I love it this site information very clear very appreciated and pretty accurate
Thank you for your review, it's great to hear this type of feedback.
Quick And efficient and no problem finding the info I needed
It's great to hear this type of feedback.
Love it it has accurate information about anyone that u want to look up
Thank you for the 5-star review.
This is not accurate and does not give much detail but address
Thank you for your feedback; we’re sorry for this experience. We consistently update our website and share all the information we know.
Not accurate at all, most information is just not up to date, however, some other information is correct just a few things missing
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
No phone numbers listed that is a crock also no updated e-mail address
We appreciate your feedback! Our website is regularly updated with the latest information available. We trust your rating reflects a generally positive experience.
The report is not current. I need a current address and contact numbers for her two sons.
Apologies for the experience. We aim to keep our website updated regularly with every bit of information available.
Absolutely a waste of money and time very dissatisfied junk
We regret to hear your comments. Our website is frequently updated with the latest available information.
Little concerned, information that SHOULD be on reports are not, especially when searching myself and husband, missing a lot of imperative info
We’re grateful for your review! Our website is updated regularly with all the available information. We hope your rating reflects an overall positive experience with us.
Ok nothing much just learning if this will be of any use to us going forward.
Thank you for taking the time to leave a review.
Not very accurate. You say its not free because it takes so many different entities to get info yet the info isnt very good. You did a lazy job and still expect the best pay.
We appreciate your feedback and apologize for any issues. Our team is always working to ensure our website is current with all available details.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
It's great to hear this type of feedback.