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The company demonstrates a mixed reputation, with customers appreciating its quick and efficient service, as well as the valuable information it provides for reconnecting with friends and family. Many users highlight the platform's user-friendly interface and effective search capabilities. However, concerns arise regarding the accuracy of the data, with reports of incorrect or outdated information, including false criminal records and missing details. While overall satisfaction is evident, the need for improved data verification and updates is a common theme that could enhance the customer experience and trust in the service.
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The site is extremely user friendly and so far completely accurate.
HAVE NOT FOUND UPDATED INFORMATION. IE: NINA LEFT NUNN ROAD 3/7/2018. WHY DOES IT STILL SHOW THAT ADDRESS AS HER PRIMARY?
Thank you for your review. We continuously update our website and share all the information we have. We hope your rating reflects a positive overall experience.
Address is wrong, limited emails, aliases is wrong and no numbers
We're sorry to hear your feedback; we work hard to keep our website up-to-date and provide all available information.
Was looking for date of birth, middle name and specific charges that are not listed
Apologies for any inconvenience. We continually update our website and share all the information we have at hand.
Don't give me an address to where my brother is or phone number.
We truly appreciate your review. Our team is dedicated to keeping our website up-to-date with the information available. We trust your rating represents a positive experience with us.
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Thank you for taking the time to leave a review.
Incorrect information on report. There were 12 inaccurate criminal history and incorrect relatives and associates.
We appreciate your feedback and apologize for any issues. Our team is always working to ensure our website is current with all available details.
Very helpful site to verify any concerns you have on any people that you may or may not know.
Thank you for your review.
I satisfied with the service I get. The only thing I wish I could get is,on some phone numbers, it doesn't give enough information.
We appreciate your feedback. Our website is regularly updated with the latest information available. We trust your rating reflects a generally positive experience.
Amazing! I found family that I've never met…, great information and legit
Thank you for your review, it's great to hear this type of feedback.
Not finding the information i am looking for.i need the records for my personal information
Apologies for the experience. We aim to keep our website updated regularly with every bit of information available.
Was quoted renewal price but your company would not honor it. Not good business!
We are sorry to hear this feedback; we are always happy to assist all customers at 1-800-719-2498.
Been pretty accurate, easy searching gives me a sense of protection
We appreciate your feedback.
I can see my charges but it would be nice to have more information. For example, i would like to know where I was arrested, what my lawyer's name was, what time I was arrested, etc.
We appreciate your feedback. Our website is regularly updated with the latest information available. We trust your rating reflects a generally positive experience.
Not giving me what im looking for its says one thing but dont do it
We're sorry for the concern. We make regular updates to our website and ensure all information we have is reported.
Just worried over sub price and other issues like 50 characters omg
Thank you for taking the time to leave a review.
Very quick results//////////////////////////////////////
Thank you for the feedback.
Easy to find in my email was easy to access had good reviews used it before and was satisfied with the results
We appreciate your feedback.
I can't find the mugshots I want………….:::::::::::::::::::::::::
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Answer: Hello Henok, Cancellation can occur anytime in the trial and can occur through the website, email or by calling our customer service department at 1-800-719-2498. We are open from 5:00 am to 9:00 pm (Pacific time), 7 days a week. We believe we have located your account and cancelled it currently but if you do not receive a cancellation email, please reach out as soon as possible. Thank you
Answer: No, we update our website constantly and report on all information we have available. However, divorce decree's are not part of our information currently.


Thank you for your review, it's great to hear this type of feedback.