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The company demonstrates a mixed reputation, with customers appreciating its quick and efficient service, as well as the valuable information it provides for reconnecting with friends and family. Many users highlight the platform's user-friendly interface and effective search capabilities. However, concerns arise regarding the accuracy of the data, with reports of incorrect or outdated information, including false criminal records and missing details. While overall satisfaction is evident, the need for improved data verification and updates is a common theme that could enhance the customer experience and trust in the service.
This summary is generated by AI, based on text from customer reviews
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Still early but good. Haven't had time to judge it fairly. I know my $2.95 sub got jacked to $4 something
I love it nobody can lie and tell you something that did or didn't happen I'd rather look it up for myself
Hi Timmina, we're thrilled to hear how much you value discovering the truth firsthand—that trusting your own insight means everything.
Trying to figure it out cuz I'm looking for something. But can't find it right now
Hi Billy, we appreciate you giving our service a try and sharing your honest feedback. If you’d like any help locating exactly what you’re searching for, please reach out.
It's going good so far finding out information I didn't have or know before and some of the information is not correct for instance I've never lived Fort Lauderdale Florida that is a different person with the same last name thank you!
Thank you, Tiffany, for sharing your experience and bringing this to our attention. We’re committed to improving accuracy and would be happy to assist you further in verifying the information you’ve found.
Its been great! Easy to use and very informative. I would recommend to anyone
Thank you so much, Rachel! We’re thrilled to hear that you found everything easy to use and informative. Your recommendation means a lot.
A friend told me that you guys are very reliable and they were so right and I'm glad I did it
Lisa, thank you so much for sharing your experience! We’re thrilled to hear your friend’s recommendation was spot on and that you’re happy with the results.
My experience was simple and helpful. Researching was easy and all of the information I was looking for popped right up. There was even information to other people my cousin was connected to which led me in the right direction of looking for her.
Roxanne, thank you so much for sharing your positive experience. We're thrilled to hear that the search was easy and provided you with helpful insights for you and your family.
Easy to use and very user friendly with lots of useful information
Thank you so much, Monica, for your wonderful feedback! We're delighted to hear that you found the service easy and helpful.
Quick, easy great results. Best price for good quality information
Hi Helen, thank you for sharing your experience! I’m so glad to hear the process was smooth and that we could provide the quality information you needed without breaking the budget.
Seem to have a lot of information so far still searching for more information
Thank you, Patricia, for giving us a try and spending time exploring our resources.
There are no marriage records birth records have been provided
Hi April, thank you for sharing your thoughts. We understand how important access to certain records is, and we’re here to help clarify what information is available while respecting privacy guidelines.
Easy access and the info is easy to read and understand and use.
Thank you so much for your kind words, Kathy. We're delighted to hear that you find our service easy to access and understand.
Great. Having fun with results but need more detailed information on possible marriages, children and divorces.
Thank you so much for your kind words, Brenda! We're glad you're enjoying the results and truly appreciate your feedback about more detailed information.
Very enlightening. I am finding out tons of info about people I have known for years.
Thank you so much, Veronica, for your wonderful feedback! We're glad to hear our service helped reveal new insights and exceeded your expectations.
Your arrest records aren't up to date. So my experience is awful. If your gonna charge for something it should be at least up to date.
Barbara, thank you for sharing your experience and honest feedback; we sincerely regret any inconvenience caused by outdated information. We're continually working to improve accuracy and your input highlights how important complete, current data is to our customers.
Love this and I am glad I am able to see what im trying I see is ready and im able to verify what need to see thank you
Thank you, Whitney, for sharing your experience so thoughtfully. We're delighted to hear that our service helped you find and verify the information you needed easily.
Great and fast everything I need to know about checking records
Hi John, we're thrilled to hear that you found our service great and fast — making it easy for you to access the records you need is exactly what we aim for.
Surprisingly accurate and very helpful dont like the fact they insisted I have at least 50 words in my review or I could not submit
Thank you, Kimberly, for your kind words—we’re glad you found the information helpful. We appreciate your feedback about the review process and will take it into consideration.
Great looking g for better way to.ser who safe to be hanging out with on s frequent base
Hi George, thank you so much for sharing your thoughtful feedback. We're thrilled to hear that you see value in the service and appreciate your trust in us to help keep your connections safe.
Nice got what I needed from you folks and it was fast and easy I have looking
Thank you, Tony, for sharing your experience with us. We're glad we could provide what you needed quickly and make the process simple for you.
Answer: Hello Henok, Cancellation can occur anytime in the trial and can occur through the website, email or by calling our customer service department at 1-800-719-2498. We are open from 5:00 am to 9:00 pm (Pacific time), 7 days a week. We believe we have located your account and cancelled it currently but if you do not receive a cancellation email, please reach out as soon as possible. Thank you
Answer: No, we update our website constantly and report on all information we have available. However, divorce decree's are not part of our information currently.


Hi Rodney, thank you for sharing your honest thoughts with us. We’re glad to hear your initial experience has been good, and we appreciate your feedback on the subscription changes.