Seal Skin CoversReviews 8,743

This cover is so cheap looking and doesn't fit well at all. I ordered it for a SL550 Mercedes. This thing is so huge it can fit over my Tahoe. I'm so disappointed. I passed up on other websites because I felt this would be a better fit and I even paid more.

Update; they contacted me and sent me a better fitting cover replacement. They made it right but it was frustrating as it seemed to be an easy process that went bad. Good for them to make it right.

This company charges your card before shipping, then makes a fake shipping label or at least makes one... then changes the status to "In Transit" to UPS, even thought they don't realize that UPS would need to scan the package if it was in transit. They make excuses saying right off the bat they cant refund because its shipped, but then say they are sending another one out with a new tracking #. They hang up on you and disconnect chat. I was sent a BRAND NEW tracking number and the status does NOT say shipped, so I have immediately requested a refund, as they themselves claim you cant get a refund if an item is already shipped. Now they say I must wait a day to hear about my refund?! I do nto get one immediately. I have asked for a confirmation of the cancellation and refund via email. DO NOT PURCHASE FROM THIS COMPANY.

Delivery - - -Future Event Shipped - - -Current Event Label Created 08/04/2020 3:17 P.M. United States Order Processed: Ready for UPS
Me
Since your ticket has been updated on friday by the end of day we will refund all of your money back.
Alexander
Why not NOW?
Me
Yes since every ticket needs 24-48 business hours to be respond we will keep you updated by the end of day today.
Alexander
I want a confirmation this tracking number is cancelled
I DONT WANT YOUR COMPANY TO TRY TO SHIP IT THEN TELL ME"ITS TOO LATE WE SHIPPED IT"
SHIP*
I would like a cancellation confirmation of order # *********5 and tracking # 1ZAF*********6
Via EMAIL
Me
Yes exactly we will keep you updated via email.
Alexander
Can i please have it now
I do not trust your company what so ever
Me
Like I said by the end of day today my team support will refund you back and will email you the confirmation email.
Alexander
By the end of the day? You said Friday before, which is it?
Me
We appreciate your business. Please let us know if you have any additional questions or concerns. Have a wonderful day.
Thank you.
Alexander
Thank you for contacting us.
Chat session disconnected.

I ordered the best outdoor cover they offer for my car, but they sent me a cheap cover for inside use. They sent a letter along with the cover telling me the cover I ordered wasn't in stock so they sent me a different cover and that I could either wait for the cover I wanted to be restocked, or I could request a refund. My question is: why didnt they tell me the cover i wanted, AND PAID FOR, was not in stock when i ordered it?! The whole process of getting a refund was very time-consuming and painstaking; however, the worst part of it all is Seal Skin charged me a 25.50 restocking fee for a product that I didn't order, and that i never even removed from it's packaging. In addition to that, it didn't even arrive in a box, so i had to find a box and go to all the trouble of returning a car cover that i never ordered. I've tried everything in my power to get them to refund all my money, but they absolutely refuse to do it!

I was so excited to get a cover for my new car to keep it looking beautiful! I did a bunch of research, and Seal Skin Covers seemed like a great option.

I received a cover that was far too lard for my car. It's frustrating because it advertises custom fits for your specific vehicle. I reached out to customer service to get a new size. The response was slow, but people were helpful, and things, in the end, got sorted.

My replacement cover comes, and again it is too large. At this point, I'm over it... I just want my money back and not have to deal with it. I found out they don't refund 100%. I think this is a pretty crappy business tactic to keep the money for a product that did not deliver on claims.

As a side note, the covers are a pain in the butt to fold. It's like worse than a fitted sheet. For both of my returns, I was unable to fold the covers into a size that fit in the bags provided for storage.

This company is a scam. I ordered a boat cover online. The cover is completely the wrong size and probably 6 feet too big. I called them to request an exchange and Alex confirmed and informed me I would received a return shipping label. Then they emailed me stating all sales are final after 30 days and will not exchange it. I did not ask for a return simply an exchange for a cover that fits. They refused even though the policy is 100% guaranteed to fit or exchange at no cost.

I received my cover and am very impressed in the quality. However the top is about 6 inches short of covering the deck of my pontoon. My pontoon is 20 foot with the playpen being two feet shorter. I can get three corners over the deck but the third is so tight the seam started to come apart so I have to leave it off the fourth corner.
The cover does trailer well with the addition of a rope cinched around the playpento take up the two feet of slack material in the front