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SeaFancy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.


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SeaFancy Reviews Summary

The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
263
shipping
272
returns
241
quality
1,527
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4,798 reviews

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Arizona
2 reviews
0 helpful votes
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Love it
April 21, 2023

1st time shopper on this website. I hope this works.

Date of experience: April 20, 2023
Michigan
1 review
0 helpful votes
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Mom suit
April 21, 2023

Took a little long to arrive but cute suit. Nice rear coverage. Top will be tricky to zip but am excited to try it out

Date of experience: April 20, 2023
Canada
1 review
1 helpful vote
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Out of stock
May 20, 2023

The two items I wanted most went out of stock so I did not receive them. Will have to ensure I was not charged.

Date of experience: April 20, 2023
Washington
1 review
1 helpful vote
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Did not receive item
May 20, 2023

It's easy to shop for something that never makes it to your door.

Date of experience: April 20, 2023
Ohio
1 review
0 helpful votes
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Product was as expected
April 20, 2023

Shopping was easy and the swimsuit is good quality. My only complaint is that it took almost a month to get to me. But I didn't need it sooner so it really wasn't a problem.

Date of experience: April 20, 2023
Idaho
1 review
0 helpful votes
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Couldn't get through
May 20, 2023

I did not receive my products and when I tried emailing the company I could not get through it only kept automatic reply with an invalid email code. There is no way to get ahold of this company. It has been 1 month and I still don't have my suits. The tracking number was also invalid.

Date of experience: April 20, 2023
North Carolina
1 review
0 helpful votes
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Never received order
May 20, 2023

It took a month to get an email saying it was delivered but it wasn't. When I emailed the address given it was not a valid email address

Date of experience: April 20, 2023
Canada
1 review
0 helpful votes
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Excited
April 20, 2023

Love the fit, it hides my belly, shows off my behind. I feel comfortable.
So happy with this purchase.

Date of experience: April 20, 2023
North Carolina
1 review
0 helpful votes
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Need refund
May 20, 2023

I have emailed sea fancy to process a refund and have not heard back.

Date of experience: April 20, 2023
Mississippi
3 reviews
0 helpful votes
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Great selection of swimwear!
April 20, 2023

So much to choose from! Customer service was very helpful!

Date of experience: April 20, 2023
Washington
1 review
0 helpful votes
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I placed an order a month ago and still haven't received it. SeaFancy sent an email stating that if there are any problems with your delivery, to email them, and they included an email address. I sent an email to the address provided and it came back as undeliverable.

Date of experience: April 20, 2023
Canada
1 review
0 helpful votes
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Missing items
May 20, 2023
Updated review

It was terrible. Still have not received my order nor an email with an update.

Date of experience: April 20, 2023

It was great
March 23, 2023
Previous review

It was great.

Date of experience: March 23, 2023
Maine
1 review
0 helpful votes
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2 months, no package yet
May 20, 2023
Updated review

My package is still in transit and customer service awful. They are doing nothing to resolve the issue. I am wondering if I got ripped off.

Date of experience: April 20, 2023

Great service!
March 21, 2023
Previous review

Great service!

Date of experience: March 21, 2023
Florida
1 review
0 helpful votes
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Great service
April 20, 2023

I ordered a size too large but customer service was very quick at replying to my request to return!

Date of experience: April 20, 2023
New Jersey
1 review
0 helpful votes
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No complaints here!
April 20, 2023

Item arrived quickly and is nice quality. Would definitely buy again

Date of experience: April 20, 2023
Maryland
1 review
0 helpful votes
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Loved the items!
April 20, 2023

The site was easy to use and the items came and fit as expected! They are good quality also!

Date of experience: April 20, 2023
Tennessee
1 review
0 helpful votes
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I placed my order a month ago. After a couple weeks of waiting I finally reached out to inquire about the status. I was told my item was out of stock. I agreed to wait until it was restocked. I got a shipping notification a few days later confirming my items were on the way, but they never arrived.

Date of experience: April 19, 2023
Pennsylvania
1 review
0 helpful votes
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Never got my stuff
May 20, 2023

I never got my items, and when I tried to send the follow up email to the provided address, and got a failed email delivery notice.

Date of experience: April 19, 2023
California
1 review
1 helpful vote
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Never received product
May 19, 2023

Never received product. When I track it, it says a label was created in Compton and that's where it stopped.

Date of experience: April 19, 2023
Ohio
1 review
0 helpful votes
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Don't buy
May 19, 2023

These are not good quality suits. Do not buy. The are a weird material and not flattering.

Date of experience: April 19, 2023