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SeaFancy

3.9

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From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.


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SeaFancy Reviews Summary

The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
263
shipping
272
returns
241
quality
1,527
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4,796 reviews

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Texas
1 review
0 helpful votes
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As expected
April 22, 2023

Fast and easy. As shown in photo. Fits well. Will buy from Seafancy again in the future.

Date of experience: April 22, 2023
Utah
1 review
0 helpful votes
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Great!
April 22, 2023

Shipping took a while (~ 2 or 3 weeks before it shipped) and was a little later than expected (delivered 1-2 days after expected date, but that may be due to the courier) but I got updates emailed to me each step of the way which was very helpful.

Date of experience: April 21, 2023
Canada
1 review
0 helpful votes
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I ordered through SeaFancy and never got my items. I emailed their "customer service" email, I never got a reply. I finally got a message through on Facebook. They said my order was changed and not shipped, they did not let me know the order was changed. I asked for the remaining order to be shipped then I never got it. Super disappointing and I was completely ripped off. I would never order again or recommend SeaFancy

Date of experience: April 21, 2023
South Dakota
1 review
0 helpful votes
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Cute products
April 22, 2023

Loved the unique selection of styles, prints and colors.

Date of experience: April 21, 2023
California
1 review
0 helpful votes
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Still haven't received items.
May 22, 2023

I purchased items at the end of March and they still haven't arrived at the end of April. Customer service states they were out of stock but then they were sent. I did receive a tracking # but they haven't moved.

Date of experience: April 21, 2023
Ohio
1 review
0 helpful votes
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Very easy
April 22, 2023

Was able to find the bathing suit easy and ordered without issue. Very easy process.

Date of experience: April 21, 2023
Pennsylvania
1 review
0 helpful votes
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Beautiful swimwear that is also functional. In other suits I was always having to readjust, I can be active in style with confidence that I'm covered.

Date of experience: April 21, 2023
Idaho
1 review
0 helpful votes
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Never received my order
May 22, 2023

The ordering itself was very easy and there were a lot of cute options. However I never received my package. It is very frustrating that I had to pay $11 in shipping and it has almost been a month and I never received my order.

Date of experience: April 21, 2023
California
1 review
0 helpful votes
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I've received my item and they look to be in good condition but I was very nervous for over a month and a half until I received my item. I'd contacted customer support as it took over a week to even get a follow up email regarding order status. They then told me it was out of stock and I could request a refund. I looked at the reviews and many said poor quality, used, poor customer service, so I asked for the full refund. After 3 days, I was then notified the order was now in stock and on its way. I didn't want it anymore if it was going to be poor quality but they refused to cancel it because they'd shipped it. So I had to wait another several weeks for the order to finally arrive. It appears to be good quality and support was willing to offer the 15% first order discount which was the only reason I'd ordered anyways but discount wasn't applied, I assumed user error on my part but they're honoring that for the sake of poor communication. Overall, won't order from here again.

Date of experience: April 21, 2023
Washington
1 review
0 helpful votes
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Never received the items
May 21, 2023

I still haven't received the items that I ordered.

Date of experience: April 21, 2023
Texas
1 review
0 helpful votes
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SCAMMMMM
May 21, 2023

Terrible! Lost money and email for customer service is fake

Date of experience: April 21, 2023
Minnesota
1 review
0 helpful votes
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Swimsuit
April 21, 2023

It was a wonderful experience first time I purchase from this company

Date of experience: April 21, 2023
New York
1 review
0 helpful votes
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Great overall
April 21, 2023

Just a little more communication about shipping would be nice. I went a couple weeks without hearing anything. Love the suits though!

Date of experience: April 21, 2023
New Jersey
1 review
0 helpful votes
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Never received order
May 21, 2023

I made my purchase on March 23 and still have not received my order as of April 21

Date of experience: April 21, 2023
Virginia
1 review
0 helpful votes
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Very satisfied!
April 21, 2023

Really cute! I've recommended to my friends and family already! Sizing was good too - I'm a medium and everything fits great.

Date of experience: April 21, 2023
Illinois
1 review
0 helpful votes
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Easy shopping experience
April 21, 2023

Easy to shop, nice colors and different options than elsewhere. And yes, the discount for first time shopper is a pull.

Date of experience: April 21, 2023
New Mexico
1 review
0 helpful votes
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Good
April 21, 2023

Took a little longer than expected to arrive but all else went well

Date of experience: April 21, 2023
New Jersey
1 review
0 helpful votes
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Not great
May 21, 2023

Customer service is very lacking, shipping took ages, and when it finally arrived it was the wrong size. I'm trying to return it, but see first comment on customer service being lacking

Date of experience: April 21, 2023
Utah
1 review
0 helpful votes
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Poor Quality Swimwear
May 21, 2023

Poor quality swimwear. The suits are loose where they need to be tight.

Date of experience: April 21, 2023
Idaho
1 review
0 helpful votes
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Good customer service!
April 21, 2023

After my initial confirmation email, I didn't hear anything for over a week regarding shipping. I reached out to customer service, who let me know the style I'd picked was out of stock. They said I could pick a different style or a refund. I asked for a different style, but by then the original style had come back in stock, so they sent that.

Shipping took a very long time! From the time I ordered to the time it arrived it was a month. I was worried I'd been scammed but it finally came!

Date of experience: April 21, 2023