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SeaFancy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.


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SeaFancy Reviews Summary

The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
263
shipping
272
returns
241
quality
1,527
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4,795 reviews

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Washington
1 review
0 helpful votes
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Never received
May 24, 2023

I'm still waiting for these to be delivered after ordering almost a month ago. No one seems to be responding to my emails.

Date of experience: April 23, 2023
Missouri
1 review
0 helpful votes
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Waiting on an email back
May 23, 2023

I ordered two same swimsuits in the same size one is way bigger than the other so not sure what happened but I have yet to hear back about a switch in size or a return

Date of experience: April 23, 2023
Illinois
1 review
0 helpful votes
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Cute suits, slow shipping
April 23, 2023

The suits are super cute, comfortable and fit great. Shipping is slow though. It took almost a month to get them.

Date of experience: April 23, 2023
New York
1 review
1 helpful vote
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Great buy, solid company
April 23, 2023

Loved it. Arrived on time, good material, I ordered a medium and I'm 5' about 140 lbs so not thin. I probably could have even gotten away with a small. I was leary because I randomly found out on Facebook but I'm so glad I bought it!

Date of experience: April 23, 2023
Minnesota
1 review
0 helpful votes
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Never Received
May 23, 2023

I've never received my items so can't review them, can only review the dependability of the company. Was sent an email from SeaFancy asking if I had received it. I emailed the correct email and advised with order number that no I have not received my products. Still no answer from SeaFancy. It's a little confusing and frustrating to receive an email asking for a review when I can't even get what I paid for.

Date of experience: April 23, 2023
Ohio
1 review
0 helpful votes
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NEVER GOT MY ORDER
May 23, 2023

Very dissatisfied, is this a scam? I've been waiting a month for my order

Date of experience: April 23, 2023
Texas
1 review
0 helpful votes
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Didn't fit
April 23, 2023

Neither swimsuit fit and no one will respond with the return address.

Date of experience: April 22, 2023
Tennessee
1 review
0 helpful votes
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Trying to receive a refund as my order was never shipped but funds taken. Tried to reach customer service with no response

Date of experience: April 22, 2023
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Bad
May 23, 2023

Have not received the product I am being asked to review. First it took six weeks to create a shipping label. Then it took a week for that to update - and now it has been in the same place for a week.

Date of experience: April 22, 2023
Texas
1 review
0 helpful votes
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Good
April 23, 2023

Took so long I forgot I ordered it. Didn't mind the wait

Date of experience: April 22, 2023
Indiana
1 review
0 helpful votes
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NEVER RECEIVED THE ITEM
May 23, 2023

I never even received this item. The email they gave me to contact them in case I didn't receive it isn't real!

Date of experience: April 22, 2023
Virginia
1 review
0 helpful votes
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Never showed up
May 22, 2023

Despite reaching out to customer service my products were never received. I would give 0 stars if I could.

Date of experience: April 22, 2023
GB
1 review
0 helpful votes
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Stylish beach wear
April 22, 2023

Really flattering swim wear- lovely quality. Great especially for curvy figure.

Date of experience: April 22, 2023
California
1 review
0 helpful votes
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Give me a refund
May 22, 2023

I haven't gotten it. Order this March 18 th. Checked your tracking number AFTER asking for a refund 2 + WEEKS AGO but you are still trying to fulfill my order… I checked the track info and it says that label was only created. You sent me a tracking number a week ago…..

Date of experience: April 22, 2023
Canada
1 review
0 helpful votes
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Title
April 22, 2023

Nice suit, good delivery, not super fast, proper size.

Date of experience: April 22, 2023
Washington
1 review
0 helpful votes
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The suit never came
May 22, 2023

I have not received the item and am getting delivery notification requests.

Date of experience: April 22, 2023
Michigan
1 review
0 helpful votes
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Returns are not easy
May 22, 2023

It took a lot of effort to find out how to return the item.

Date of experience: April 22, 2023
Arizona
1 review
0 helpful votes
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Great swimsuit and great company!
April 22, 2023

Very responsive company! My order was running late but they were quick to respond!

Date of experience: April 22, 2023
Tennessee
1 review
0 helpful votes
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Never received Items
May 22, 2023

It has been over a month and I have not received any of my items. They claim 3 items have been shipped but the tracking number says USPS has not received a package and that was 2 weeks ago and it still says the same thing.
The other 3 items have not shipped and one of them is "out of stock".
I am working on trying to get a refund for all the items but they are very unhelpful on how to do that. They just keep saying the items have shipped. I they have shipped 2 weeks ago I should at least be able to see where they are with the tracking number or have already received them
I would never use this site and would recommend that no one else uses it.

Date of experience: April 22, 2023
Nebraska
1 review
0 helpful votes
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Took a long time but worth it
April 22, 2023

Very cute suit but I wasn't in a hurry to get it thank goodness because it took 3 weeks and 5 days!

Date of experience: April 22, 2023