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SeaFancy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.


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SeaFancy Reviews Summary

The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
263
shipping
272
returns
241
quality
1,527
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4,793 reviews

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Virginia
1 review
0 helpful votes
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This website is a scam.
May 25, 2023

They said they delivered the swimsuit, but they did not. I ordered it over a month ago and never got it. Feeling really stupid that I didn't read reviews that other people had not received their orders, either. This is a SCAM.

Date of experience: April 24, 2023
Aruba
1 review
1 helpful vote
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My items were very cheaply made and not as expected. No response from customer service to return. Not happy.

Date of experience: April 24, 2023
Indiana
1 review
0 helpful votes
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Never received my items
May 24, 2023

Never got my suits. They look awesome. Was really excited to get them. Very disappointed

Date of experience: April 24, 2023
New York
1 review
0 helpful votes
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Don't bother
May 24, 2023

The designs were cute so I thought I'd give SeaFancy a try. BIG mistake. Took 2 weeks to process my order and another 2 to ship. When they arrived they were completely the wrong size. I followed the size chart on their site and obviously should've just ordered my regular size. This company needs to get its stuff together.

Date of experience: April 24, 2023
Washington
1 review
0 helpful votes
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No other choice but to wait
May 24, 2023

It took longer than a month from ordering and receiving my swimsuit. (ordered on 3/15/23) I was not provided shipping/tracking information. I began to think that I had gotten scammed and gave up hope that I would receive anything. About a week prior to the packages actual arrival, I had got an email asking to rate the delivery, and I was confused since it had not been delivered yet. Then it just showed up in my mail box this weekend 4/22/23

Date of experience: April 24, 2023
Missouri
1 review
0 helpful votes
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Never Received- DO NOT ORDER
May 24, 2023

Ordered and paid for product. Received "shipment" email and tracking information says that label was created but product was never taken to post office. After 2 weeks from receiving the shipment email, I emailed customer service and never headed back.

Date of experience: April 24, 2023
Michigan
1 review
0 helpful votes
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Order never recieved
May 24, 2023

Never received my order and email address provided did not work to contact.

Date of experience: April 24, 2023
Kentucky
1 review
0 helpful votes
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No title
May 24, 2023

Order was placed on 03/30/23. Product finally received almost a month later.

Date of experience: April 24, 2023
California
1 review
0 helpful votes
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It took a while to get my package but still sooner than the items I ordered from Halara. The fabric was really nice, but the fit didn't work out. They responded to my email about returning the item which was a surprise consider some of the reviews I read where some people never got their product and never heard back from them.

Date of experience: April 24, 2023
Michigan
1 review
0 helpful votes
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Items not received
May 24, 2023

I have not received these items yet - I attempted to send an email through an earlier communicaton from SeaFancy, but the email address provided "was not valid". I then emailed through my original order confirmation email to
*******@seafancy.com - but there has not been a reply!

Date of experience: April 24, 2023
Pennsylvania
1 review
0 helpful votes
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Happy!
April 24, 2023

Very happy overall with the experience and the products!

Date of experience: April 24, 2023
Texas
2 reviews
0 helpful votes
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Ordered over a month ago - have not recieved item. Which would be fine execpt I recieved an email saying they were delivered. And when I wrote back to say they were NOT delivered, the email bounced - saying undeliverable. Then, I reached out on instagram and so far did not recieve any answers.

Date of experience: April 24, 2023
Michigan
1 review
0 helpful votes
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Very unhappy
May 24, 2023

Never received my order. I am trying to cancel it now since it never arrived.

Date of experience: April 24, 2023
Canada
1 review
0 helpful votes
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Did not receive order
May 24, 2023

Did not receive the order I purchased. I haven't been contacted since contacting them

Date of experience: April 24, 2023
South Carolina
1 review
0 helpful votes
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Product satisfaction
May 24, 2023

I never received two of the bathing suits ordered. Sent emails to the sitejabber as well as the company and never heard back. My ordered was placed the beginning of march and did not come until the third week of April. Finally arrived and still did not receive my full order.

Date of experience: April 23, 2023
Washington
1 review
0 helpful votes
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Bad service
May 24, 2023

I have not received this or a credit. It says my order is unfulfilled, but I got a delivered notification. Nothing was delivered. I emailed about it and have not had a reply

Date of experience: April 23, 2023
Maryland
1 review
0 helpful votes
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Never received order
May 24, 2023

I never received my order and after getting an email stating that I should have received it I tried the email provided for issues and I kept getting an error.

Date of experience: April 23, 2023
Georgia
1 review
0 helpful votes
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Did not receive products ever
May 24, 2023

Paid for my swimsuit and never got it. Never was able to get my money back either. Scam.

Date of experience: April 23, 2023
Canada
1 review
0 helpful votes
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Never received
May 24, 2023

I have not received my purchase or a response to my email about not receiving my purchase!

Date of experience: April 23, 2023
Minnesota
1 review
0 helpful votes
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Order never arrived
May 24, 2023

Order took forever to ship and then it never arrived.

Date of experience: April 23, 2023