Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SeaFancy

SeaFancy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.


How would you rate SeaFancy?
grey stargrey stargrey stargrey stargrey star

SeaFancy Reviews Summary

The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
263
shipping
272
returns
241
quality
1,527
This company does not typically respond to reviews

Instant Feedback

4,798 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow L D.
Unfollow L D.
Share Review
Report Review

Never got my order
May 19, 2023

I've tried contacting customer support but the emails bounce back. It took them a month to print a shipping label but the tracking number says it was never received.

Date of experience: April 19, 2023
Canada
1 review
0 helpful votes
Follow Anabel P.
Unfollow Anabel P.
Share Review
Report Review

Excellent
April 19, 2023

Très bon produit. Facile de commander, arrive quand même rapidement.

Date of experience: April 19, 2023
New York
1 review
0 helpful votes
Follow Andrea L.
Unfollow Andrea L.
Share Review
Report Review

The swimsuits are nice but the return policy make it really difficult for the customer to buy and return items easily. You have to send and email to customer service and wait for a response. And they take a long time to respond. It is very annoying. They need to implement a easier way to return items like other stores do.

Date of experience: April 19, 2023
New York
1 review
0 helpful votes
Follow Michele F.
Unfollow Michele F.
Share Review
Report Review

Bathing suits shopping made easy!
April 19, 2023

The website has lots of great options, making a selection was easy, and I am looking forward to receiving my order for the first time!

Date of experience: April 19, 2023
Illinois
1 review
0 helpful votes
Follow Jennifer E.
Unfollow Jennifer E.
Share Review
Report Review

Return shipping is high
May 19, 2023

It costs me over $11 to ship back the swimsuit and shorts that didn't fit. I know this is the reality of shipping, but I won't order again without having the option of free returns.

Date of experience: April 19, 2023
Virginia
1 review
0 helpful votes
Follow MADELINE N.
Unfollow MADELINE N.
Share Review
Report Review

Good bathing suits
April 19, 2023

Happy with the bathing suit I got, great price. Did take longer to arrive than advertised--3 weeks vs 2. But happy overall.

Date of experience: April 19, 2023
New York
1 review
0 helpful votes
Follow Verdalee V.
Unfollow Verdalee V.
Share Review
Report Review

Item not received
May 19, 2023

I can't rate the swim suit because it still hasn't arrived

Date of experience: April 19, 2023
Texas
1 review
0 helpful votes
Follow lauren C.
Unfollow lauren C.
Share Review
Report Review

Nothing sent
May 19, 2023

I ordered and weeks went by still nothing. Now im getting emails to review my items…what items?!?!?!?!

Date of experience: April 19, 2023
Arizona
1 review
1 helpful vote
Follow Hannah Z.
Unfollow Hannah Z.
Share Review
Report Review

5 weeks and order has not arrived and customer service sends the same automated reply every time I ask about my order

Date of experience: April 18, 2023
North Carolina
1 review
1 helpful vote
Follow Megan X.
Unfollow Megan X.
Share Review
Report Review

Love what I've received.but where's the rest?
May 19, 2023
Updated review

Shipping was longer than expected, and once they did arrive, 2 swimsuits are missing. The email address given in the sitejabber email I received "if I hadn't received my package yet" the email address given was dead and couldn't be sent. Hoping they still show up before my vacation next week.

Date of experience: April 18, 2023

Site was well laid out and easy to navigate
March 20, 2023
Previous review

Site was well laid out and easy to navigate. Did not like that the "hot sale" tab was all regular priced items though. Misleading.

Date of experience: March 20, 2023
Virginia
1 review
1 helpful vote
Follow Sarah E.
Unfollow Sarah E.
Share Review
Report Review

Con artists
May 19, 2023

Took my money and I got no product. Sad! I'd like my $38 back.

Date of experience: April 18, 2023
Canada
1 review
0 helpful votes
Follow Allyson V.
Unfollow Allyson V.
Share Review
Report Review

A bit slow with tracking
May 18, 2023

I received an email asking if I had received my package, but it had only just arrived in our country. Not a big deal, I just kept checking the tracking info.

Date of experience: April 18, 2023
Missouri
1 review
0 helpful votes
Follow Evelyn I.
Unfollow Evelyn I.
Share Review
Report Review

Never Received Swimsuits
May 18, 2023

So I purchased my swimsuits three weeks before my trip to Puerto Rico thinking that would be enough time to received them. It's been 5 weeks and I have come and gone from trip and I have yet to receive the swimsuits. I have tried contacting customer service and I get a bounce back email saying the email is undeliverable. I have messaged them on Instagram to try to get some answers and I still have nor received a response. At this point, I'm trying to figure out a way to get my money back. I am so disappointed, I really wanted to wear the bathing suits on my trip and was excited but I never got them and have not received them to this day.

Date of experience: April 18, 2023
New Jersey
1 review
0 helpful votes
Follow Evelyn I.
Unfollow Evelyn I.
Share Review
Report Review

My Little Swimwear
April 18, 2023

This cute suit fit well and was inexpensive. It arrived fast and on time.

Date of experience: April 18, 2023
Arizona
1 review
0 helpful votes
Follow Carson F.
Unfollow Carson F.
Share Review
Report Review

Fun in the sun
April 18, 2023
Updated review

Site is fine, product is good but the return process stinks. They did finally resolve the issue but now without some time and hassel.

Date of experience: April 18, 2023

Site is easy to navigate
March 21, 2023
Previous review

Site is easy to navigate

Date of experience: March 20, 2023
Nevada
1 review
0 helpful votes
Follow Melanie Q.
Unfollow Melanie Q.
Share Review
Report Review

Site allowed me to purchase even when items were out of stock. Didn't recieve word of this until I messaged them after not getting a shipment confirmation for over a week and they told me items were out of stock. Still have not received items after a month.

Date of experience: April 18, 2023
Illinois
1 review
0 helpful votes
Follow Sarah L.
Unfollow Sarah L.
Share Review
Report Review

I legitimately believe I may have fallen for a scam of a company.

Date of experience: April 18, 2023
Texas
1 review
0 helpful votes
Follow Dee D.
Unfollow Dee D.
Share Review
Report Review

This item has so far been impossible to return for either a refund or a replacement. I reached out to them via email. They only responded by sending a link asking if I'd received the order. They so far have made it a challenge to return an item that doesn't fit me well.

Date of experience: April 18, 2023
Ohio
1 review
0 helpful votes
Follow Christie V.
Unfollow Christie V.
Share Review
Report Review

Never received order
May 18, 2023

I paid for my order and it never came. I tried to email the company and apparently their email doesn't exist either. I think this is a scam.

Date of experience: April 18, 2023
Utah
1 review
5 helpful votes
Follow Jessica F.
Unfollow Jessica F.
Share Review
Report Review

I ordered a swimsuit from them months ago. It was marked delivered but I never received it. I have spent hours working with the post office and the company to try and sort things out. Each time I reach out to customer service they insist they cannot do anything to help me without a loss certificate from the post office. Probably a scam, I honestly have no reason to believe they sent the swimsuit in the first place.

Date of experience: April 17, 2023