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Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.
The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.
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Waited a few weeks for receive my bathing suit. It never came. I tried reaching out to customer service and no response. Not a great time.
Easy ordering, great styles and great fit. Better than expected.
I still have not gotten my order it has been over a month. About 2 weeks ago it said they shipped but tracking never updated. I would really like to receive my order. Thanks.
I ordered my swimsuit over a month ago, and I still have not received it. I'm still waiting.
I have not received my order and have asked for a refund. I have only received a partial refund at this point. I have not received great communication as it takes about 2 weeks for a response to an email to returned.
I received emails that my order was delivered, but it never arrived.
The customer service quality is low. Very slow to respond.
The website does not respond to any emails or inquiries about 80% of the time. I have gone through a lot of work to return a bathing suit that I didn't like the fit. Customer service did not respond until I filed a case with PayPal. Then they tried to offer discounts and partial refund but I am not interested. After I did not accept, I didn't receive any further response. I am glad to have paid through PayPal so they will resolve it at least
I ordered March 19th for a trip leaving April 15 and still haven't received my order. I have no idea if the items are good or not and now I don't get to take them on my trip. Also, the email they sent asking if they arrived and to respond wouldn't allow me to respond.
I received the wrong size I needed XL you sent me XS. I texted you a photo of size and black&white suit.
However, it was difficult to tell what the shipping status was of my item.
Been waiting well over a month and my order still hasn't arrived.
Great service, wonderful product. First time that I have purchased a swimsuit that fit perfect
I would order from this company again. Very pleased with my purchases.
I ordered my items about a month ago and they've only just shipped, but one was out of stock.
Don't buy if you don't have money to throw away. Purchased 2 swimsuits, received an email to say they were getting my order together then nothing. I have sent emails with no response. I now have to go through the hassle of going to PayPal & my bank to try & get my money back. Their swimsuits may look nice but all you get for your the pictures of what you ordered.
I ordered swimsuits a month ago and still haven't gotten them and I have sent emails trying to follow up and haven't gotten a response. The swimsuits look cute but the lack of customer service isn't worth it.
It's been a month and I still haven't received my items. They sent an email asking me to confirm that I received the items and provided an email address to contact if I hadn't received them. When I tried to email that email address o got a bounce back saying in doesn't exist.
Answer: Sea Fancy claims to have a return policy. They say to contact customer service in the event of a return. However, when I tried to return, customer service begged me to accept a 30% refund. When I provided a picture of the items I want to return and asked for a full refund, Seafancy has since ignored me and ghosted me. Additionally, seafancy has failed to provide the address to return the order to. AVOID THIS COMPANY AT ALL COSTS.

