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SeaFancy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.


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SeaFancy Reviews Summary

The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
263
shipping
272
returns
241
quality
1,527
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4,799 reviews

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Ohio
1 review
0 helpful votes
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Not commutative and late shipping
June 14, 2023

It took several weeks to get a shipping confirmation which only happened after I reached out. It also took a very long to receive my package and there was no one telling me what was going on as to why there were such delays.

Date of experience: May 14, 2023
Georgia
1 review
0 helpful votes
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Not impressed
June 13, 2023

First of all, the swimsuit fits fine but it remains to be seen how it will hold up in the water. My experience with SeaFancy as a business is not so positive. First of all, I had to send two different emails one week after ordering the suit to find out why it had not been shipped. The swimsuit was finally shipped the next day after the second email. Secondly, I was given a tracking number which was a dead end. Ultimately, the suit did not arrive on time for our trip. I had ordered three weeks in advance. I paid nearly $11 for shipping. I am not sure where this company is located, but the websites made it seem like an American company. I just wasn't impressed and will not work with them again.

Date of experience: May 14, 2023
Nevada
1 review
0 helpful votes
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Cute and modest
May 14, 2023

Very comfortable, cute, and modest. Exactly what I was looking for.

Date of experience: May 14, 2023
Canada
1 review
0 helpful votes
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Pleased
May 14, 2023

Love so many options for swimsuits with the boy leg.

Date of experience: May 14, 2023
Oregon
1 review
0 helpful votes
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I ordered four swimsuits, and was told the shipping time was 7 to 10 days. It took a month to receive my items. I only received three of the four that I ordered, and I had to inquire about the fourth one which I was charged for. I was told that it was out of stock and I would receive a refund. When I contacted customer service, the website said that they will reply within one business day, and it took almost a week and following up to get any response. When I asked about the tracking, the information I was provided was unclear and inaccurate. When I requested a refund and to return the items, I was instead offered a discount. The swimsuits are low quality, and the return process a hassle. I'm still waiting for my refund.

Date of experience: May 14, 2023
Illinois
1 review
0 helpful votes
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I appreciated the level of modesty and options the site offered, but shipping was expensive and took a long time to receive. The tracking number didn't tell me more than simply a label was produced for my product. Also, I guessed at the sizing, the size chart was not helpful for their measurements so I went off of my size for sports wear and was able to guess accurately.

Date of experience: May 14, 2023
Florida
1 review
0 helpful votes
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Easy to order, shipped fast.
May 14, 2023

I am happy with my purchase from Sea Fancy. It was easy to place am order, I received my order confirmation and shipping updates timely and there were no issues.

Date of experience: May 14, 2023
Canada
1 review
0 helpful votes
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Sweet
May 14, 2023

Love the shorts! So sweet! Quality material, size is great, came really quick. I'm excited to wear them out in the sun!

Date of experience: May 14, 2023
Illinois
1 review
0 helpful votes
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Works Well
May 14, 2023

I had no problems ordering or receiving from this company.

Date of experience: May 13, 2023
Utah
1 review
0 helpful votes
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Suits are cute
June 13, 2023

The suits are cute, the halter top with shorts is very flattering even with my excess 30 pounds. I think the website is not as user friendly.

Date of experience: May 13, 2023
Ohio
1 review
0 helpful votes
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Different fits
June 13, 2023

I ordered 2 suits in the same size, but both fit very differently.

Date of experience: May 13, 2023
Canada
1 review
0 helpful votes
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Trying to exchange items for a different size but you have to contact support and nobody has replied. It's been 3 days.

Date of experience: May 13, 2023
New Jersey
1 review
0 helpful votes
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Disappointed
June 12, 2023

Disappointed in sizing and lack of response to exchange items.

Date of experience: May 13, 2023
Massachusetts
1 review
0 helpful votes
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Won't reply to email
June 12, 2023

I've emailed the company three times to try and set up a return. No reply!
Stay away from ordering here.

Date of experience: May 13, 2023
Indiana
1 review
0 helpful votes
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First of all, the items didn't ship for about a month after I placed the order. I had to email and ask when they were going to ship, and then all of a sudden they were able to ship them.
Two of the four suits I bought fit great. But what's weird is I ordered all mediums, but one of the suits is extremely too small. I don't understand how there could be so much variation in a single brand's items. Also, even the two items I liked there was variation even though they are the exact same style of suit! Both work, but it's just so odd how they're different.
But my biggest frustration is that I emailed to request to return and still haven't heard back, and I'm wondering if they will not get back to me within the return window and then deny my return.

Date of experience: May 13, 2023
Missouri
1 review
0 helpful votes
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Return so far is impossible
June 12, 2023

I have no issue with quality of the product. I am disappointed with Seafancy', customer service. I have requested to return my order 6 times and company still has not provided a return shipping address. I will not shop Seafancy again and would not recommend it to a friend simply because it seems impossible to return items.

Date of experience: May 13, 2023
Washington
1 review
0 helpful votes
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Shipping delay
June 12, 2023

Placed order on April 15 and hasn't received the items to date.

Date of experience: May 13, 2023
Georgia
1 review
0 helpful votes
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Swimsuit Set
May 13, 2023

Received the swimsuit set. Good quality, reasonable shipping time. Ordered a Small and wish we could have purchased the pieces separately so that different sizes could have been purchased. Purchased a small and needed an XS in the top.

Date of experience: May 13, 2023
Kansas
1 review
0 helpful votes
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Satisfied with product
June 12, 2023

Wish I could have gotten a different sized top to go with the bottoms. Enjoy my items otherwise

Date of experience: May 13, 2023
Colorado
1 review
0 helpful votes
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Easy to do and happy with my order. An estimated shipping time would have been helpful, but overall a good experience :)

Date of experience: May 13, 2023