SeaFancyReviews 3,827

Product is good. Customer service is horrible. I requested an exchange for a different size and still haven't received a return address and you only have 30 days to return it.

After over a week after placing order I've heard nothing, not one email about delivery status or message from courier and no reply whatsoever from Customer Service - after 48 hrs. In UK. Very poor, considering Refund request - wish me luck!

I ordered two swimsuits. I liked one and decided I wanted to return the other. I have been trying to contact customer service for a week and a half to return it and they are not responding to me. Something seems wrong with this company

If you need to send something back, expect at least 2 weeks to get a response. I'm still waiting (just over 2 weeks) to get an address to send it back.

I ordered from this site on April 16th and it's a month later. I messaged them two weeks ago to inquire about the status of my order and they said one item (of 2) was out of stock and that I would receive a refund. The other item was issued a tracking number on May 8th, but has only just been shipped out today, May 15th. I'll see how it looks if/when it arrives on May 20th. Even if the swimsuit fits well, I would never order from this company again because they are not reliable and do not communicate effectively. I also found similar swimsuits on Amazon that fit well and only take a couple days to get.

Loved the products but as I ordered a few different sizes and styles to try on and have been having a hard organizing the returns with costumer service, not to mention you have to pay for all shipping for return and exchanged items.

I keep getting emails with tracking numbers that go to nowhere land. And I keep getting emails asking me. How my experience was.I have no product to provide feedback for and the customer service is horrible

It's been over a month and the product hasn't shipped. They sent a tracking number a month after the order but the product is just sitting somewhere, was never given to UPS. No response from customer support.
I want a full refund.

Did not receive items and received no response from customer service

I was pleased with the quality of the bathing suit and happy to have found something I was unable to find at other retailers.

Good customer service! I didn't really require any communication through them, but they sent an email confirmation for my order and for shipping and tracking as well!

I haven't recieved my order or confirmation of shipping. Haven't been able to get a hold of anyone either to correct it. I keep getting emails bouncing back.

I have yet to receive this order at all. I've been asked to send an email to an address that die at exist. So my review is a bush zero as I have no way of getting these items or contacting the company to get a refund.

That's it.

Do not order from this company! You will not receive your items or a refund.

The website worked well and the items came quickly. I ordered two items in XL. Item one (shorts) fit perfectly, as described in the size chart. The shorts and top of the other item (also ordered in XL) were a size too big. Not sure why the lack of consistency, but I have been trying to return the too-big bathing suit but received a very confusing description of my options and still no return address. Still waiting on an email back.