Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.
The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
First swimsuit in 4 decades that I can honestly say I LOVE! Fits great, amazing design and soooo cute! At 72, I finally own a swimsuit I can feel good wearing!
This is a nice suit that fits as expected. I'm 5'7'', fluctuate between 160-170, got a large and really like it! I even ordered another cute one that arrived within two weeks. My only request is that they add a way to order different sizes for tops and bottoms.
This suit was purchased according to the size guide. It was too big, either built for a taller person, a bigger person than the measurements stated, or both. After two weeks the company finally returned my emails and Instagram messages, and still has not refunded the 30% of the cost that they promised.
I have been 2 weeks trying to contact Sea Fancy with no response! They say the only way to request a return is by email but there is no response. You only have 30 days to request a return address but when there is no response to your request you are just stuck with items you don't want. Not a reputable company! Don't be taken by these crooks!
Waited a bit for shipping but it was worth it! The suits are exactly what is pictured, they fit great, high quality. So HAPPY
I loved one of the swimsuits I ordered, but the second one came not completely sewn. As I'm trying to return it, the process is not easy, but via sending an email. This person has taken over a week to reply, and they don't want me to return it. They want me to find someone else to sew it up! When I said no, I want to return it, they won't respond to my email. I was going to order another swimsuit, but that is no longer the case. I will not be buying from this company again.
My item was out of stock and the company was very hard to get ahold of I had to attempt to message them on social media after they ignored my email for a week. They finally told me after 4 weeks that my item was out of stock. After reading more reviews online I decided to play it safe and take a refund on my items.
The suits were so beautiful in the pics online and with it being an overseas company, I was nervous to order. But I went for it and so glad I did! I ordered 3 suits and I love them all. They are excellent quality and fit amazing. I have washed in cold and hung dry and they wash very well. Such great prices, I'd recommend them to anyone who has difficulty finding a suit for their body type.
I've emailed support 3 times to return or exchange and no response
My package never arrived. I reached out and customer service hasn't replaced it.
Purchasing was easy and quick. Size guides are accurate, and true to size. Colors are ribrant and the quality of the suits matches its price level. For the price, the suit quality is better than expected. Knd ov mh straps needs an extra stich as it's falling off. But it's easy to repair.
I have requested a return for the three items that I purchased and have not received a response. I am out $100 and have three bathing suits that are too short in the torso and cannot be worn. I would not recommend ordering from this company.
I still haven't received the refund from this item and I would either like my money or my items please
Disappointed the swimsuit is such a poor design and fit. They look great in the pictures. It took 3 weeks to arrive and now I want to return and get a refund but they ignore my emails.
I bought two swimsuits for my daughter based on the size chart but they were too big. When I tried to reach them to initiate a return, I got no response to three separate emails. Had to refute charge through my credit card.
I have a return and cannot get in touch with anyone. I have followed their directions and emailed four times with no response.
My suit took a little longer than I thought, so I reached out to customer service. They got back to me a few days later and my suit arrived about a week later. The suit fits well in seems well made.
I'm trying to return and can not get return information after multiple emails
Took a long time for the company to respond regarding an item I wanted returned. In the end I would have paid more for shipping than what I paid for the item so I kept the item but will have to donate it
Answer: Sea Fancy claims to have a return policy. They say to contact customer service in the event of a return. However, when I tried to return, customer service begged me to accept a 30% refund. When I provided a picture of the items I want to return and asked for a full refund, Seafancy has since ignored me and ghosted me. Additionally, seafancy has failed to provide the address to return the order to. AVOID THIS COMPANY AT ALL COSTS.

