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SeaFancy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.


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SeaFancy Reviews Summary

The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
263
shipping
272
returns
241
quality
1,527
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4,798 reviews

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Nevada
1 review
0 helpful votes
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The PERFECT suit!
June 5, 2023

First swimsuit in 4 decades that I can honestly say I LOVE! Fits great, amazing design and soooo cute! At 72, I finally own a swimsuit I can feel good wearing!

Date of experience: June 5, 2023
Arizona
1 review
0 helpful votes
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First time buyer
June 4, 2023

This is a nice suit that fits as expected. I'm 5'7'', fluctuate between 160-170, got a large and really like it! I even ordered another cute one that arrived within two weeks. My only request is that they add a way to order different sizes for tops and bottoms.

Date of experience: June 4, 2023
Maine
1 review
2 helpful votes
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This suit was purchased according to the size guide. It was too big, either built for a taller person, a bigger person than the measurements stated, or both. After two weeks the company finally returned my emails and Instagram messages, and still has not refunded the 30% of the cost that they promised.

Date of experience: June 3, 2023
Indiana
1 review
2 helpful votes
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I have been 2 weeks trying to contact Sea Fancy with no response! They say the only way to request a return is by email but there is no response. You only have 30 days to request a return address but when there is no response to your request you are just stuck with items you don't want. Not a reputable company! Don't be taken by these crooks!

Date of experience: June 3, 2023
Texas
1 review
0 helpful votes
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Love my suits!
June 3, 2023

Waited a bit for shipping but it was worth it! The suits are exactly what is pictured, they fit great, high quality. So HAPPY

Date of experience: June 3, 2023
Iowa
1 review
0 helpful votes
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Shipped quickly
June 3, 2023

Shipped quickly and I received exactly what I ordered.

Date of experience: June 3, 2023
New York
1 review
0 helpful votes
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Terrible customer service
July 3, 2023

I loved one of the swimsuits I ordered, but the second one came not completely sewn. As I'm trying to return it, the process is not easy, but via sending an email. This person has taken over a week to reply, and they don't want me to return it. They want me to find someone else to sew it up! When I said no, I want to return it, they won't respond to my email. I was going to order another swimsuit, but that is no longer the case. I will not be buying from this company again.

Date of experience: June 3, 2023
Missouri
1 review
0 helpful votes
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My item was out of stock and the company was very hard to get ahold of I had to attempt to message them on social media after they ignored my email for a week. They finally told me after 4 weeks that my item was out of stock. After reading more reviews online I decided to play it safe and take a refund on my items.

Date of experience: June 2, 2023
California
1 review
1 helpful vote
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Skeptical but worth trying
June 3, 2023

The suits were so beautiful in the pics online and with it being an overseas company, I was nervous to order. But I went for it and so glad I did! I ordered 3 suits and I love them all. They are excellent quality and fit amazing. I have washed in cold and hung dry and they wash very well. Such great prices, I'd recommend them to anyone who has difficulty finding a suit for their body type.

Date of experience: June 2, 2023
Colorado
1 review
0 helpful votes
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No response
July 2, 2023

I've emailed support 3 times to return or exchange and no response

Date of experience: June 2, 2023
Texas
1 review
0 helpful votes
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My package never arrived. I reached out and customer service hasn't replaced it.

Date of experience: June 2, 2023
Canada
1 review
0 helpful votes
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Fast. Efficient. True to size.
June 2, 2023

Purchasing was easy and quick. Size guides are accurate, and true to size. Colors are ribrant and the quality of the suits matches its price level. For the price, the suit quality is better than expected. Knd ov mh straps needs an extra stich as it's falling off. But it's easy to repair.

Date of experience: June 2, 2023
Oregon
1 review
1 helpful vote
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Poor customer service
July 2, 2023

I have requested a return for the three items that I purchased and have not received a response. I am out $100 and have three bathing suits that are too short in the torso and cannot be worn. I would not recommend ordering from this company.

Date of experience: June 1, 2023
Iowa
1 review
0 helpful votes
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Bad
July 1, 2023

I still haven't received the refund from this item and I would either like my money or my items please

Date of experience: June 1, 2023
Oregon
1 review
0 helpful votes
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Disappointed the swimsuit is such a poor design and fit. They look great in the pictures. It took 3 weeks to arrive and now I want to return and get a refund but they ignore my emails.

Date of experience: June 1, 2023
California
1 review
0 helpful votes
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No customer service
July 1, 2023

I bought two swimsuits for my daughter based on the size chart but they were too big. When I tried to reach them to initiate a return, I got no response to three separate emails. Had to refute charge through my credit card.

Date of experience: June 1, 2023
Florida
1 review
1 helpful vote
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I have a return and cannot get in touch with anyone. I have followed their directions and emailed four times with no response.

Date of experience: June 1, 2023
Florida
1 review
0 helpful votes
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Great experience
June 1, 2023

My suit took a little longer than I thought, so I reached out to customer service. They got back to me a few days later and my suit arrived about a week later. The suit fits well in seems well made.

Date of experience: June 1, 2023
New York
1 review
0 helpful votes
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Crickets
July 1, 2023

I'm trying to return and can not get return information after multiple emails

Date of experience: June 1, 2023
Massachusetts
1 review
0 helpful votes
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Review
July 1, 2023

Took a long time for the company to respond regarding an item I wanted returned. In the end I would have paid more for shipping than what I paid for the item so I kept the item but will have to donate it

Date of experience: June 1, 2023