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Scrubbi

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Scrubbi

3.2
scrubbi.com

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Scrubbi Reviews Summary

Scrubbi has a rating of 3.2 stars from 140 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Scrubbi most frequently mention customer service and full time. Scrubbi ranks 138th among Cleaning Service sites.

service
68
value
68
shipping
24
returns
27
quality
68

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Emm b.
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Wonderful job
November 13, 2018

The cleaner sent was great, had a big job to do, our place looks great. The concierge service was kind and professional also.

Date of experience: November 10, 2018
Canada
1 review
1 helpful vote
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Amazing cleaning service
November 11, 2018

One of the bedrooms in my home is my husbands office, and as he is working during the cleaning, we have requested that cleaning is not required for that room and I love that they respect our privacy in that room. Thank you so much for the great work, I really appreciate the details and professionalism.

Date of experience: November 9, 2018
Canada
1 review
1 helpful vote
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Everything was great!
November 11, 2018

I was pleased with the booking process. Rare to find professional phone agents. My concierge was quick and helped me out right away with a service. Very happy with the resulting clean as well. Would use again.

Date of experience: November 9, 2018
Canada
1 review
1 helpful vote
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Overall very good
November 11, 2018

Overall cleaning was very good. Cleaner took time to clean most of the fine details. No dust on the back of the toilet or sink areas. She was really nice polite and I could see she wanted to do her best work which is appreciated. Folded towels are always a nice touch.

Date of experience: November 9, 2018
Canada
1 review
4 helpful votes
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Very bad service
November 9, 2018

This company is totally rude. The lady came in to clean my place and spent 2 hours to only clean the washroom. And she just left without finish the job. And its very expensive service they charge us $240 without finishing everything and left without say anything even im inside the room. If u want to use this company think twice. A lot of company have better service than them.

Date of experience: November 9, 2018
Canada
1 review
0 helpful votes
Follow Todd F.
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I booked last minute and they arrived promptly. The cleaner was friendly and got right to work. She put a lot of muscle in my bathroom and I really appreciated the extra effort there. I would recommend them and will use in future as well. Thank you.

Date of experience: August 23, 2018
Florida
1 review
2 helpful votes
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Lovely experience
July 24, 2018

The lady was lovely and did such a great job. Love the toilet paper folding! I am so happy with Scrubbi's services.

Date of experience: July 23, 2018
Virginia
1 review
1 helpful vote
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Used them last year and they did a nice job. So I used them for my summer clean this year. They did even better. Looking forward to my annual cleaning next year already. Thank you!

Date of experience: June 30, 2018
Canada
1 review
0 helpful votes
Follow Amelia D.
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I had my first service from Scrubbi yesterday. I work a full time job so it's tough to keep up with the cleaning. When I walked into my home I was dazzled. My home looked so clean and smelled fresh! Its so nice coming to a clean home and not having to struggle to clean after a long day of work. I'm very pleased.

Date of experience: June 14, 2018
Canada
1 review
1 helpful vote
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Loved the service
June 12, 2018

The cleaner who came was very kind and did a wonderful job. She was able to clean around myself and my little one! I was very impressed with the service.

Date of experience: June 11, 2018
Canada
1 review
0 helpful votes
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Great experience!
June 2, 2018

I have been using Scrubbi for several months now and each time I've had a great experience. The customer service is exceptional. I bought a year worth of cleaning and it's the best decision I've ever made!

Date of experience: June 1, 2018
Canada
1 review
0 helpful votes
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Landlord was happy
June 2, 2018

Very friendly and happy with the cleaning. Most importantly, the landlord was happy. Will definitely use them again. Thank you!

Date of experience: June 1, 2018
Canada
1 review
1 helpful vote
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My kitchen appliances got sparkly, my mud room corners got scrubbed, and they folded my bathroom tissues got folded like a hotel!

Date of experience: May 31, 2018
Canada
1 review
1 helpful vote
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Thank you
May 29, 2018

Several times now using Scrubbi and always a pleasant experience. Friendly and did a really good job on cleaning my house. When I am back at my home, everything is fresh and clean. Thank you for all the hard work and great service.

Date of experience: May 29, 2018
Canada
1 review
1 helpful vote
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BEST cleaning service weve had so far! Absolutely spotless and s/he did an AMAZING job cleaning up all surfaces and corners! Cannot be happier:)
Cannot wait to have s/he back next months.

Date of experience: May 28, 2018
Canada
1 review
2 helpful votes
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We had tenants that needed to go and Scrubbi helped with the mess they left. No way I could do it myself, it was all too much to handle. Thank you Scrubbi, they arrived and got started right away with no hesitation.

Date of experience: May 28, 2018
Canada
1 review
1 helpful vote
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Well done!
May 28, 2018

It was fantastic. I inspected the suite and I was absolutely floored with how good it is. Im actually going to request a follow up. Give her a big fat bonus PLEASE!

Date of experience: May 27, 2018
Canada
5 reviews
10 helpful votes
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Senior duped
May 17, 2018

The service may be great. I havent had them yet. I am commenting only on the price.
I was quoted 30.00 an hr. Okay, then I was quoted 165 for just the bottom floor. ( a backsplit). I explained that I only use the kichen. I dont even use the bathroom.
I told him I thought it was high, but, I would try it out. I have emails quoting
The price of 165.
Not once did he say Plus the sales tax. I have NEVER been quoted a cleaning price without including the sales tax. I gave him my credit card and again asked him what the total was. His response: 330.00.
When I got the confirmation email, I was shocked that sales tax was added. By the way, I had to commit to 2 months. ( I wonder why).
When I sent an email questioning the sales tax, he turned it back on me and said its against the law not to pay sales tax. I accused him of pleading ignorance and that he knew what I was referring to.
I then asked him via email if he belonged to the better business bureau. I have not had a response yet.
I am a disabled senior citizen so vulnerable people be aware.
I do have some proof, but, It is probably a he said, she said and I lose.

Date of experience: May 16, 2018