ScentbirdReviews 988

This business allows consumers to subscribe to monthly perfume samples for AMAZING prices! The variety of scents available is overwhelming and this has allowed me to find new scents i never would have thought to try. My queue is already stocked into 2021. My Scentbird subscription is by far my most favorite subscription I have ever had. I am a perfume girl, so this is right up my alley for an affordable price. I am glad I found this online site and would recommend to ANYONE!

I had blind-subscribed based on an article I read on a trusted blog, maybe foolishly. The website functions well, with plenty of information about each scent and good recommendation tools. Once I had my order together (I opted for a scent and a face cream), it took a while for it to ship - maybe 5 or so days. Within their guidelines. After it had shipped, the delivery date came and went. When I saw that it had yet to be delivered, I chose that as a good time to actually research this company.

Anyone who's gotten to this site has likely already seen the BBB rating, and a few other website ratings site. I got nervous, and reached out to their customer service. I received a response right away, who assured me that, if the package was lost in the mail, they would replace it. The next day, when it had yet to be updated still, they reached back out to me to let me know they had sent in the replacement order.

I received that order a few days later, and I couldn't be more pleased with the contents. The fragrance was definitely genuine and not old, and the face cream was larger than I expected. Many thanks to their customer service agent, Pat G., who made sure I was taken care of, and who re-assured me as to the legitimacy of this company. Pat calmed any fears I had about keeping my subscription active, and now I can't wait for April 2020 to come in the mail.

What a fantastic concept! You can try new fragrances without the commitment of a full size bottle.
The truth is, something may smell amazing on someone else, but just not work with our own body chemistry. So Scentbird took the guess work out and gives us the option of using fragrance before buying the bottle. I have had the pleasure of trying some amazing perfumes I would never have worn. And love them!
This program is so easy to use and for a small fee you can experiment to your hearts content, try fabulous scents and purchase a full size when you find what works best for you.
I just love Scentbird. It may not work for everyone, but it certainly works for me!

I ordered one month as a trial and was not happy with it. It took a long time to ship and when I finally got it another month was due in a few days. When I saw what they chose for me, I canceled on their website following the instructions in the FAQ. When I went back to check, there was no link any more to cancel but then they still billed me for the next month and I asked for a refund before it shipped and they were not helpful. On top of that, customer service is a joke. All the reps are condescending and very rude. I can't believe a company lets their CS reps operate like this. Don't waste your money. Go to Sephora and get a small sample for FREE if you want to sample fragrances. TOTAL SCAMMERS. No wonder they have an F rating at the BBB and thousands of complaints. They are doing something very wrong.