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SavviBuy has a rating of 1 stars from 329 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SavviBuy most frequently mention credit card, trading standards and 23rd december. SavviBuy ranks 700th among Discount Shopping sites.
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Just to warn everybody, i ordered some christmas items on the 1st December for my children one being there main present, i was informed 4-5 days delivery?
As i did not recieve them i contacted savvibuy and was told that they was 72hrs behind on deliveries due to black friday.
I still had not recieved the items on the 16th so i contacted them again and asked for a refund so i could buy the items of the high street in time for christmas, they informed me 4-5 days for the refund which was great and would give me time to buy the items.
Now after numerous emails we are on the 26th with no refund still and christmas slightly spoilt for the children.
Do not buy from SavviBuy or you are asking for trouble
Malcolm Baldwin
Ordered a Hatchimal for my 4 year old granddaughter for Christmas was promised it would be delivered in time for Christmas now on Boxing Day and still no Hatchimal its very hard to explain to a little girl why Santa didn't bring her eagerly awaited present. Would never purchase anything from them again and people be warned they promise you everything and then can't even be bothered to answer their phone or e mails SAVVIBUY SHOULD BE CLOSED DOWN THEY JUST SCAM AND RIP PEOLPE OFF!
Oreded a main present for my grandson on the 8th of December from savvibuy they said I would get email and a tracking number. Received nothing I kept sending emails keep ringing them to be put on hold then got cutoff or a message to say leave my name and number. I got a email of someone called Barbara to say my order would be delivered on the 23 of December after staying In all day guess what no parcel. I had to explain to a very upset 4 year old boy that I didn't get what he wanted for Christmas. I will be contacting trading standards to see in to savvibuy no order and no refund this is glass as theif will be seeking advice you are not getting away with this
Why on earth are you still advertising products, when you can't even honour orders from November? You have knowingly lied to your customers, and left them without gifts for their loved ones on Christmas Day, including mine!
It's a good job you have your parents to fall back on, you unscrupulous c$nt!
I paid for a hatchimal on Dec 2nd. No present arrived for Xmas. Pure arseholes. Now the patience is anger it's not the money it's all these kids I have read about that have missed out 2. This is a low fir scum at Xmas. They must be brought to justice..
Same as all the others, ordered items on 10th December, delivery date was for 13th December. It wa pushed back and GUARANTEED for 23rd December. The items never came!
I now require a refund, and i doubt I'll get it as they are clearly a scam site. Do not buy from these rip off merchants!
Ordered a Fitbit for my son. Received an email GUARANTEEING a 23rd December delivery - of course nothing arrived and another very upset teenager. My question is, will it ever arrive, or should I instigate a money-back approach?
Bought an apple laptop nearly £1000. Was told 23rd and when I emailed company received an email from Jenny customer services saying they were delayed and it would be delivered 24th definitely! Guess what... Nothing arrived... So my main gift for my wife was nothing but a dream. I have notified my bank as I have paid with my visa debit card and the bank have asked me to wait 15 days from the expected date of delivery and then they will initiate processes... Uncertain whether I will get my ££ back. Also spoke to www.fraudpolice.co.uk today and given them details. If your effected do the same as me... Everyone must stop these low life individuals and make sure they don't do this again. How can these people sleep at night... Low life heartless specimens of humanity... They ruined our Christmas... John
Ive been told by my bank the company is now in administration. You need to get in touch with your bank/credit card company. If you feel it's a fraud (as I do) then I'd suggest filling in the online fraud http://www.actionfraud.police.uk
We ordered two hatchimals we never received them, the phone number to this place is no good! A complete scam! We will not give up until we get a refund we will sue these mother $#*!ers!
I ordered a ps4, paied 178£ and it should've be here between 15-21 december, then said will be on 23'th and still nothing! I saw so many complains and i can't believe it? Did anyone get anything from them? Do u think I can have any hope or I lost my money? I am so gutted for my nephew! :(
Ordered iPhone watch on 5th December, promised delivery between 12th to 16th. Received email to say they are 3 days behind with deliveries. Received another email on 21st to say delivery will be 23rd. Guess what no item. I think this company is a scam and just taking people's money and not coming up with goods. Only ordered from these as sold out everywhere else. Pissed off is not the word!
I was the same I ordered a hatchimal and a Nerf Modulus ECS10 Blaster on the 7th December, given a delivery date of 13-17 December. Then told it would be delayed to 23 December- GUARANTEED! Nothing came on the 23rd so I decided to ring up and got an automated answer message to say things had been delayed but everything would definitely be delivered by the end of the 24th. Nothing has been delivered. Today is Christmas day and I have one very upset little grandson. Why is this firm still allowed to trade, or advertise on Google?
I payed 88 quid for a hathimal for my 10 yr old, oredered on the 6th and delivery dates given were 12th to 16th, didnt turn up, i rung the helplne number just to be cut off, emailed them and responce was there very busy over xmas period understand there doing all they can to get the hatchimal to me by 23rd, mayb even 24th, ts now xmas day, fukin nufin! Our poor children, why hasnt this site not been removed, i personally am takin this all the way to get bak my fukin money i worked hard for,
If you are ever tracked down I will be there to burn you, scum of the earth, if someone gets to you before me with a rope I will grab your ankles to make sure your neck is completely broken,,
ORDERED A PLAYSTATION VR HEADSET AND NOT RECIVED. TOLD 3 DIFFRENT DATES. ABSOLUTELY DISGUSTING. HOPE YOUS ROT IN HELL. TOOK MY MONEY STRAIGHT AWAY TO. NO REFUND ETHER. ARSE HOLES.
Ordered a Hatchimal for my 8 year old as that was the only prezzie she wanted and surprise, surprise, it didn't turn up. Had to make excuses about Santa not bringing it which led to many tears and huge disappointment this morning. Heart breaking to see. We are all absolutely gutted. I am absolutely livid at this firm and will take further action. What goes around, comes around. You will get your come uppance, you utter piece of $#*!. Not even worth the one star.
Broken promises, $#*! comms, money gone, no christmas gifts. Avoid like the plague. Avoid avoid avoid
Paid £349 for ps vr 9.99 for three day delivery back in november 20th after lie after lie still no vr no refund this con shop should be shut down now why hasnt trading standards done anything, writing this review on xmas day told my son not to be to disapointed we have been let down by savvibuy!
I placed an order on 9th December for two ps4 games as part of my sons Christmas present. I was told delivery would be between 13th and 17th December. Then I received an email there was a delay and it would be be delivered no later than 23rd. I received another confirmation that I would get the items on this date. It's now Christmas day and my son doesn't have the games. Absolutely disgusting. I have demanded my money back if I don't receive the items by 30th December
Answer: I have also had the same problem unfortunately this site is a scam I had to report as fraud you need to contact your bank immediately
Answer: They are based in Rochdale. There address was on there website.
Answer: Rid you paid by credit card, phone your bank and ask about Chargeback. We did this on Sacvibuys suggestion and when we called the bank, it knew right away and took us to a line dealing with Savvibuy and its sister company. We were promised return of money within 9 working days.
Answer: Savvibuy suggested contacting our bank and using "chargeback". We used our on line banking, and went into the section showing banking forms. Within this is "chargeback". When we went into this and filled in the form to refund money. We used a debit card. The bank has said it will investigate. We should have used a credit card though. Interestingly, on calling the bank and using a menu, when I chose 'unrecognised company, it gave the example of Savvibuy and Advanced tech. Wonder if this is a hot issue!
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