SatellitePhoneStore.comReviews 290

Very bad customer service. Very difficult to get any support, or reply by emails. No answer for emails...

As the title stated, as advertised, nicely pre-activated and ready to go - with excellent packaging! You can tell that QA was in full effect when packaging this device. All individual accessories were enclosed with package slips and all packaging was wrapped in plastic with pre-labeled stickers with your new number and the number to your local "SatellitePhoneStore.com" shop. I highly recommend this product! You can tell the company adds tons of TLC to their products with your safety in mind. (Side note: I even received the area code that I preferred - Although,)the number emailed to me was different from the number I was assigned. Nevertheless, I did receive the desired area code I requested.)

I found the satellite phone store online. Did some research and decided to get a satellite phone, the lady who i talk to was very polite and very helpful. I've had a couple of questions since I purchased the phone and they have always answered my question promptly and professionally. I'm very satisfied with their service and will recommend them to anybody who asked me or tells me that they're interested in getting a satellite phone. Thank you.

Well there was a deal on the website that I definitely and thankfully took advantage of. Thank god my phone was delivered in just a few days, and although they are just supposed to work outside, mine even sort of works in my trailer sometimes, lol. I had a few issues along the way, getting and setting up the phone, but the customer service exceeded my expectations and helped me get it all right. So far I highly recommend the Satellite Phone Store and hope to work for them for the foreseeable future. Thank you so much for all you did, I really appreciate this now. Best of luck.

I first heard about satellite phones from Mike Adams aka "the health ranger." I have been putting this purchase off for a couple of years and after what happened in Maui decided to pull the trigger. I called and spoke with Alvin who was very professional. He patiently went over the phone options and costs and answered all my questions. He convinced me I could obtain these phones within my budget. It was the best investment I have made in a while! I have a strong feeling that these phones will not only help me and my husband, but our neighbors as well!

I notified them to suspend service on my month to month contract. They acknowledged the call log and request but continued to bill me saying I didn't conform to their suspense policy. They apologized for their "communication error" not inform me to also email a request but still won't reverse their billing. A low class company, and often a sign in financial trouble.