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Sammy Dress

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Sammy Dress

3.1
sammydress.com

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Sammy Dress Reviews Summary

The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,247
value
1,233
shipping
1,266
returns
697
quality
1,202

We monitor reviews for authenticity

California
2 reviews
4 helpful votes
Follow kimberley a.
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I bought 2 hand bags 4 days ago. The items have not been ship out as yet, it is still in processing. How can I contact the sellers?

Date of experience: November 10, 2015
sammydress h. — Sammy Dress Rep
over a year old

Dear kimberley,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We regret any inconvenience or frustration that your experience has caused you.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
Thank you again for bringing these matters to our attention.
Sammydress Customer Service
http://www.sammydress.com/

South Africa
3 reviews
6 helpful votes
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Absolute Scam
November 13, 2015

I placed an order in July, they say it was shipped in Aug, i paid for a tracking number but they did not generate it. Until today i haven't received my order and i can't track it either. These guys stole from me and i would not recommend them to anyone. I tried talking to them but they keep telling me to wait, it's been 3 months already. :(

Date of experience: November 10, 2015
sammydress h. — Sammy Dress Rep
over a year old

Dear Nu,
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
I want to extend my sincere apologies for the problems you have experienced.
As for the issue you have raised.
Could you provide us with your order number and detailed information on your order so as to solve the issue ASAP?
We apologize for any inconvenience caused you.
Sammydress Customer Service
http://www.sammydress.com/

Texas
1 review
27 helpful votes
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Disappointed
November 12, 2015

Let's start with the fact that I'm a Cancer Patiebt who has a lot of medical bills and feel completely stressed out and sad at the fact that I finally FINALLY shopped online and though "GOD I finally can buy some clothes for great prices! " especially with my budget now and WELL I feel very very used! I got scammed as well. I have called and called called literally over 30xs & STILL no answer. I have sent an email and still no response, I paid for expedited shipping and no package yet. I tell you even worse, :( I bought this clothes to feel more confident about myself and it just broke me down more not understanding why people do these kinds of things. I'm going to pursue a lawsuit against these people and we will get them to shut down along with the other websites that are involved with this one. Fortunately my family is a U. S Federal Judge who can help with this process... This needs to end and stop. Please do email me for petition *******@icloud.com ----

Date of experience: November 9, 2015
sammydress h. — Sammy Dress Rep
over a year old

Dear Claudia,
We are so sorry to hear that.
We hope you feel better now.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
Thank you for your support and patience.
Sammydress Customer Service
http://www.sammydress.com/

New York
1 review
7 helpful votes
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Horrible customer service
November 12, 2015

I place a order few days ago. My payment when through but then I recieved a message stating that my address is unconfirmed. I submit a ticket to Sammydress regarding this matter and I have not recieved a respond. I'm very worried I'm going to lose my money.

Date of experience: November 9, 2015
sammydress h. — Sammy Dress Rep
over a year old

Dear Jay,
Thank you for notifying us of your complaint.
We very much regret issue and are fully committed to resolving it to your satisfaction.
We will check the issue for you.
Would you please tell me the order number so that we can check it for you?
Thank you very much for your reply.
Sammydress Customer Service
http://www.sammydress.com/

Indiana
2 reviews
7 helpful votes
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RUN
November 12, 2015

Save your money and aggravation! This is a horrible company - items don't arrive, items that do arrive are not as represented and i have yet to hear from "customer service" that i emialed two weeks ago! Now, filing a complaint with my card company!

Date of experience: November 9, 2015
sammydress h. — Sammy Dress Rep
over a year old

Dear Kristen,
Thank you for taking your time to write your review. We really appreciate the feedback.
We regret any inconvenience or frustration that your experience has caused you.
You can can contact us for the issue please browse this link: http://www.sammydress.com/m-article-id-12.htm
Would you please tell me the order number so that we can check it for you?
Again, I apologize for your shopping experience which was clearly not up not up to your expectations. I will work harder to minimize the possibility of a recurrence.
Sammydress Customer Service
http://www.sammydress.com/

Michigan
1 review
6 helpful votes
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Where's my order?
November 12, 2015

I ordered my clothes back in August and have yet to see my purchases. I wrote customer service and they issued me a ticket number which I cannot even review or track the ticket number now. They advised me to contact my local post office which I did and they have not seen anything and even told me this whole thing is fishy. I wrote sammydress customer service again and have yet to even hear back. Would not order from them! I will be contacting my bank to put in a dispute!

Date of experience: November 9, 2015
Washington
1 review
3 helpful votes
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Not Happy...
November 12, 2015

Two of my orders had an item missing out of the shipment. I didn't receive a stylish 1/2 Batwing Sleeve Asymmetric Solid color loose dress for women, Blue for $6.80. The second order had a Trendy V-Neck solid color long sleeve Irregular dress for women, Black XXL for $8.20. I've emailed without any further solution offered, and I've call the customer service number that's never answered because of a busy tone. I paid my money, without receiving the rest of my merchandise. I'm so fed-up right now. I need help in getting my items & returning some clothing that was shipped too small & ripped. Previously the tracking/order numbers they give you is all wrong and when submitted the email won't take it.

Larisa

Date of experience: November 9, 2015
sammydress h. — Sammy Dress Rep
over a year old

Dear Larisa,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We regret any inconvenience or frustration that your experience has caused you.
You can can contact us for the issue please browse this link: http://www.sammydress.com/m-article-id-12.htm
Would you please tell me the order number so that we can check it for you?
Thank you again for bringing these matters to our attention.
Sammydress Customer Service
http://www.sammydress.com/

California
1 review
4 helpful votes
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I am very unhappy with the service I have received from Sammydress. I ordered two watches, but I got 20 LED lightbulbs. I requested a refund, and they told me they would gladly give me one. I ordered in September, and I still have not received a refund.

Date of experience: November 9, 2015
Florida
1 review
3 helpful votes
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I ordered a dress September 20, paid for it and never received it. I called the number for customer service and it belonged to Samuel R Dress and mostly it was busy. Then an answering machine picked and then hung up. It's a scam.

Date of experience: November 9, 2015
Texas
1 review
4 helpful votes
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You suck
November 12, 2015

Seriously, placed an order three months ago. Three. No tracking number provided, no refund, no empathy, nothing from this company. What a joke. I figured the items were probably coming from a different country, but this is ridiculous. I have sent letters & packages overseas to family members that are serving. They did NOT take this long to get there. Jack wagons.

Date of experience: November 9, 2015
Texas
2 reviews
0 helpful votes
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Shipping takes too long!
November 12, 2015

I place an order for 2 tops and 1 sweater on 10/13/15. I received the tops in about 4 weeks. The quality was decent for the price they charged. As of today 11/16/2015 I am still waiting for the sweater. I submitted a dispute with Paypal, to be continued.

Date of experience: November 9, 2015
sammydress h. — Sammy Dress Rep
over a year old

Dear Debby,
Thank you for your important feedback and for letting us about your experience with us.
I want to extend my sincere apologies for the problems you have experienced.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
We apologize for any inconvenience caused you.
Sammydress Customer Service
http://www.sammydress.com/

New Jersey
1 review
3 helpful votes
Follow all s.
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They're a Joke
November 12, 2015

I've been waiting over 3 MONTHS for my order, NO tracking, NO help from customer service. What a waste of time and money, how is this legal to just take our money w no purchase in sight?... STILL WAITING, and now they're not writing me back!

Date of experience: November 9, 2015
California
1 review
3 helpful votes
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TERRIBLE CUSTOMER SERVICE & NO ORDER RECEIVED. Order placed 10/22/15 and today is 11/9/15 - no order, no answers, no service! ***BUYERS BEWARE**** They need to be SHUT DOWN PERMANENTLY!

Date of experience: November 9, 2015
Montana
1 review
6 helpful votes
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The photo of what you are seeing is of a name brand item, the item that you will receive is a knock off that looks nothing like the original pictures that you fell in love with. Shipping for me took longer than 45 business days. I will never purchase from this company again. Hopefully I can help someone else from being disappointed by this company...

Date of experience: November 9, 2015
Pennsylvania
1 review
6 helpful votes
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If you use this company, you will lose your money and get the worst product that you can think of. They are a scam and someone should look into them.

Date of experience: November 9, 2015
Greece
1 review
1 helpful vote
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I am really satisfied with Sammy dress. I have bought a few dresses and the quality of the dresses is really good. Also, the pictures of the dresses does not differ to the dresses in reality. So I am satisfied that they Sammy dress does not alter pictures when they sell items. What I have bought so far is really elegant, true to their size and on a good price.

Date of experience: November 9, 2015
Australia
1 review
11 helpful votes
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Unhealthy fabric
November 11, 2015

I purchased two dresses. Both are made from very uncomfortable and unhealthy fabric. What a disappointment.

Date of experience: November 8, 2015
District of Columbia
2 reviews
4 helpful votes
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Surprisingly Happy
November 11, 2015

I originally had reservations about ordering from SammyDress as I wasn't very familiar with their products. I had heard that it took a long time to receive products, but I received my order much faster than I had expected.

When I opened the products I was very happy with what I saw. The hoodie I had purchased fit me perfectly, and was very comfortable to wear. I also purchased a toque, which fit snuggly but the comfortable manner. The last product was a gift for my brother in law, so the only thing I can say is that it, like both of my other purchases, looks to be very good quality.

The only negative thing I would have to say is that it did take nearly a month for me to receive my purchase, although faster than I have read online that other people have waited.

Honestly, I'm really surprised by my purchase as SammyDress has great prices. Already planning my next shopping excursion on their store.

Date of experience: November 8, 2015
Texas
3 reviews
9 helpful votes
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I ordered one dress from this company to try it out and will never use this site again. It took 2.5 months to receive the dress. The dress was supposed to be a woman's size 2x however it is so small that I don't think it would fit a 10 year old child. The worse part of this experience however was that after I purchased this dress my credit card then started receiving fraudulent charges. The charges started within hours of this purchase and I had not used the card for several days prior or after at another location. I am therefore left with the conclusion that SammyDress.com is not a secure site and is not safe to use. Save yourself the nightmare I went through and do not purchase anything from sammydress.com!

Date of experience: November 8, 2015
Utah
1 review
20 helpful votes
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PISSED!
November 11, 2015

We bought a huge amount of items on sammys dress, we spent time calling them and have heard nothing from this coming. We're going on 2 months and haven't received anything we ordered. What the $#*! is going on!

Date of experience: November 8, 2015