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Sammy Dress

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Sammy Dress

3.1
sammydress.com

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Sammy Dress Reviews Summary

The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,247
value
1,233
shipping
1,266
returns
697
quality
1,202

We monitor reviews for authenticity

New Hampshire
1 review
2 helpful votes
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My god.
November 25, 2015

Dont shop here. They do not refund products when they $#*! up. They make you pay another half to compensate their losses

Date of experience: November 22, 2015
Maryland
1 review
4 helpful votes
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When I got try stuff I was so happy I had to Skype the manager. And that's how I got my stuff. The stuff is reasonable however it's just that wait that u have to go through that socks I can't stand the wait if the wait was not so bad I would order from them again but it comes all the way from Singapore that is the problem

Date of experience: November 22, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Kanena,
Thank your for your message.
We very much regret issue and are fully committed to resolving it to your satisfaction.
Would you please tell me the order number so that we can check it for you.?
We will send you detailed information on your order for the problem.
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/

California
1 review
0 helpful votes
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NO ISSUES HERE!
November 25, 2015

MY FIRST TIME USING SAMMYDRESS I HAD NO ISSUSES I LOVED MY BATHING SUITE AND OTHER SITE HAD IT FOR WAAAY MORE EXPENSIVE PRICE AND I JUST PLACE AN ORDER FOR CHRISTMAS

Date of experience: November 22, 2015
Washington
1 review
2 helpful votes
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All the good reviews are bots obviously. Do not fall for it. Lol. I even seen one from a man saying the wedding dress fit great. Really? Wow lol.

Date of experience: November 22, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Customer,
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
I want to extend my sincere apologies for the problems you have experienced.
For the issue you have mentioned.
Could you please provide us with your order number? And then we will check and resettle the issue for you.
We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.
Sammydress Customer Service
http://www.sammydress.com/

France
1 review
0 helpful votes
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Pleasently surprised
November 25, 2015

So many bad reviews have been made about SammyDress and it made me wonder if the website was safe. So I decided to try it out, and see for myself. In the end, my experience was wonderful. Although, the shipping does take a little longer due to the service being International, it's not that big of a deal! Overall, the merchandise I received was what was described on their website and quality was good. Nevertheless, SammyDress was great with communicating when the order was ready to be shipped out (they sent pictures of each package). I truly look forward to purchasing more clothing from them.

Date of experience: November 22, 2015
Colorado
1 review
1 helpful vote
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I ordered two shirts, which arrived about 5 weeks later. Sizes were too small despite being large (and I'm not a big guy).

Quality is terrible. Shirts did not look as smart and well made as they do on the website. Threads everywhere, poor tailoring.

The lost cost is tempting, but don't bother.

Date of experience: November 22, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Keith,
Thank you your feedback.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Could you provide us with your order number and detailed information on your order so as to solve the issue ASAP?
We value your patronage and wish to continue serving you in the best way possible.
Sammydress Customer Service
http://www.sammydress.com/

Delaware
1 review
2 helpful votes
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I ordered 6 items half the order showed up about a month later, still waiting on the rest. It was like someone forgot to finish the gray "sweater", that's basically made of T-shirt material. Long story short, never order from them! You think you're getting a deal but you're not!

Date of experience: November 22, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Jessica,
Thank you your feedback.
We very much regret issue and are fully committed to resolving it to your satisfaction.
Could you please offer us your order number so that we can check it for you?
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/

New York
1 review
5 helpful votes
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Unprofessional sight. Pay for fast sending it still takes weeks. Can't contact them by phone... would not recommend this sight for ordering clothes

Date of experience: November 21, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Tash,
Thank your for your message.
We very much regret issue and are fully committed to resolving it to your satisfaction.
You can contact us for the issue, please browse this link: http://www.sammydress.com/m-article-id-12.htm
Would you please send us your order number and your exact problems so that we can check it for you?
Sammydress Customer Service
http://www.sammydress.com/

Alabama
5 reviews
10 helpful votes
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The 2 items i ordered look nothing like the pictures or as described... The jacket has Strings to lace up just thrown in the bag instead of on the jacket. The material is very cheap and the items are very poorly made... i will never waste my money here again... And would tell others do not order from Sammy dress... just to include it took 5 weeks to receive my order..

Date of experience: November 21, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Diane,
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
I want to extend my sincere apologies for the problems you have experienced.
Would you please send me the order number to solve your problem for you?
We value your patronage and wish to continue serving you in the best way possible.
Sammydress Customer Service
http://www.sammydress.com/

Illinois
1 review
0 helpful votes
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SammyDress
November 24, 2015

"Great service! I find everything I need at a great price. Most definitely will recommend this site to anyone."

Date of experience: November 21, 2015
Wisconsin
1 review
11 helpful votes
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Where is my order
November 24, 2015

When did my order ship, it say's it shipped but does not provide any shpping info. Order#M**************... I will not wait 30-45 days, refund the payment if not here in three business days. Mary thorn

Date of experience: November 21, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Mary,
Thank your for your message.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Could you please provide us with your order number? And then we will check and resettle the issue for you.
We value your patronage and wish to continue serving you in the best way possible.
Sammydress Customer Service
http://www.sammydress.com/

BA
1 review
0 helpful votes
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Cute, cheap clothes!
November 24, 2015

I LOVE SammyDress! They have a wide selection of clothes and I was satisfied with all my purchases. They might take some time to arrive but considering the low price, that's not a problem at all. Be patient, plan ahead and you'll be fine:)
Customer Support is also great. They answered all my questions and concerns quickly and politely.
Pay attention to sizes though, because they run a little bit small. Always check the size chart before purchasing.

Date of experience: November 21, 2015
Nebraska
1 review
7 helpful votes
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I ordered a jacket 2 months ago and they still haven't shipped it. I contact customer service and they never responded until I started yelling at them. I gave them an extra 2 weeks to get it shipped or I wanted my money back. Still no shipment and they offered me bonus bucks as a refund for their sight only. After contacting paypal and complaining of a scam I finally got my money back. This company is worthless! DO NOT BUY THEIR PRODUCTS.

Date of experience: November 21, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Bailey,
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Would you please tell me the order number so that we can check it for you?
Again, I apologize for your shopping experience which was clearly not up not up to your expectations. I will work harder to minimize the possibility of a recurrence.
Sammydress Customer Service
http://www.sammydress.com/

Pennsylvania
1 review
0 helpful votes
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Skirt ordered from Sammy dress
November 24, 2015

When I was looking for a specific skirt Sammy Dress had exactly what I was looking for. I was skeptical at first ordering something from online I wouldnt get to see the fit before I bought it. But I was nothing but pleased with my order. The skirt fit perfectly and I mad many different outfits with the skirt. The shipping was not a long wait, it came in a timely fashion. I still have and utilize the skirt often. It was worth it. Placing another order soon can't wait for my new items

Date of experience: November 21, 2015
Belgium
1 review
1 helpful vote
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First review about Sammydress.com since it was my very first order to them.
I am used to order all over the globe, therefore I wanted to give a try and make my own opinion.

I choose only jewelry: earrings, collar, rings in a price range from 1.5€ to 12€.
I wanted to check the quality and the service of this store I've been reading various comments on. Some say it is awful, others say it is wonderful, I had to know by myself!

Shipping was free but I asked for expedited (came through DHL) and it was pretty quick: about 10 days later which is pretty good for that type of store.
Items were very nice, only one out of 26 was a bit disappointing to me, the other were just as pictured or even nicer.

Since some articles were unavailable at shipping time, I contacted the support and we sorted out everything very smoothly with the person who took care of my issue.
Of course, it can't be ultra fast since we are 12 hour time difference but every single day I did have answer to the questions I asked/answered the day before.
Another nice thing is that it is was always the same person I was writing to, not a bunch of people I would have had to re-explain everything again and again...

Another great thing is the rewards you get when you post a review on the item: the more you post (and it does not have to be a 5star comment to be rewarded!), the more you get credit for your next order. This is a great incentive, especially because you can use this points along a discount code if you have one!

So, my overall rating is a 5 stars and I am already preparing my new order, which be more clothes and various items other than jewelry... I do hope it will be also a nice shopping experience!
To be continued!^^

Date of experience: November 21, 2015
Illinois
1 review
4 helpful votes
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I paid for the 3-5 day shipping and received half my order 2.5 weeks later! I spent almost $200 and the shirts I got are so cheaply made and definitely not the right size. I had to give some of my shirts to my 10 yr old sister. I have emailed them 3 times my half missing order with nothing in return. I will prolly never get the other half of my order, this is not right and I would not order from this website!

Date of experience: November 21, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Kristy,
Thank you for taking your time to write your review. We really appreciate the feedback.
First, I want to offer my sincerest apologies to you for the issue.
Could you please send us your order number so as that we can send you details and solve the issue ASAP?
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
Sammydress Customer Service
http://www.sammydress.com/

Illinois
1 review
1 helpful vote
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More Than Expected
November 23, 2015

I've seen so many bad reviews about SammyDress and I was initially leery to order; however, my experience was wonderful and exceeded all expectation. Yes, shipping does take a little longer due to it being International, but that is to be expected. I placed my order on November 1,2015 and received my package on November 17,2015. I do not find this timing to be unreasonable at all. The merchandise was exactly as described an excellent quality. For those in the United States, I do not really recommend paying the additional $1.99 for tracking as the international tracking system is not very accurate and I had difficulty even finding some of tracking information. However, SammyDress was great with communicating when the order left their warehouse. I look forward to purchasing all of my clothing from SammyDress.

Date of experience: November 20, 2015
Indiana
3 reviews
7 helpful votes
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Awesome
November 23, 2015

I have ordered a few clothes for myself from sammydress.com. I received them in 11 days. When I got them, they fit and are comfortable. I really appreciate you. I ordered a shirt for my daughter it took a few days to get her but I was told that it might. My daughter loves the shirt! I recommend sammydress.com to my family and friends. I know I will be ordering again soon. Frances Brown

Date of experience: November 20, 2015
Ohio
1 review
7 helpful votes
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Ordered two separate orders. Only received partial order. When attempting to contact phone is always busy and still have yet to receive any communication from them on when I will receive item or refund through email or what they call ticket. GETTING VERY MAD.

Date of experience: November 20, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Shannon,
Thank you your feedback.
Thank you your feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Could you please offer us your order number so that we can check it for you?
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.

Wyoming
1 review
6 helpful votes
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Total B^#sh! T
November 23, 2015

**UPDATE** I set up a dispute through PayPal and the total amount was refunded to my account. (The response from sammydress via paypal was, "Close this dispute ticket and we will refund the item price." So I replied, "Send me my refund and I'll close the dispute." Full price, with shipping refunded the following day.)

I ordered an item Sept. 9th. Shipping time was listed as 10-25 days. I contacted the company Oct 19, received a generic reply indicating weather or customs could have slowed the delivery. Still no package by Nov. 9th, contacted the company again, no response at all. Contacted the company Nov. 16th, they wanted me to contact the post office to make sure my delivery info was correct. When I replied yes, they offered a 50% store credit or a 30% refund to paypal. What the heck!? Buyer beware!

Date of experience: November 20, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Traci,
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
Could you please offer us your order number so that we can check it for you?
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/