Sammy Dress
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Sammy Dress Reviews Summary
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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DO NOT NOT NOT DO business with SAMMY DRESSES or ROSEWHOLESALES they have different web sites but all the crap is the same. CHEAP CHEAP CHEAP CRAP if u get it at all and if not they keep ur $ 4 the merchandise & s&h. They use pictures from magazine adds. I recognize the wigs they are selling are pics of celebs and out of the hair mags like hair cuts and styles. SCAMS CHEATS and LIARS the ph# they give 4 cust serv isn't theirs. STAY AWAY! NO RETURN POLICY that's if they send u the cheap holey garb that does not fit they deserve no star but it isn't an option
The measurements on their site are not the true sizes of the items, and if it does not fit, they credit you 1/4 of what you paid in a wallet on their site. BUYER BEWARE! And try and get them to send you a larger size, good luck. These guys are busy fighting off customer complaints all day long I am sure! Quality is 2 stars, And nothing like the photo's they use to show their products... It is a mock up. I would look around for another site that refunds back to original payment type. Like back to your credit card etc... What ever, I am out apprx. $150 USD dealing with these people. Shipping costs are outrageous!
I am still fighting with them about the sizes listed on their site that I ordered and nothing fits. Now they say they do their best to detail the proper sizes and basically do not want to take responsibility for mis-leading customers to buying their stuff that of course is too small. I am so upset!
They also have a generated customer response that they keep sending me over & over again... To try and get me to accept this low offer $ to settle? These people are nuts!
Dear Christine,
Thank you for your feedback.We regret things did not work well for you.
About the size, please refer to the size chart before you place an order.And 1 inch = 2.54 cm.
We are here to assist you to resolve it.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/
I placed an order for 1 jacket on December 24th, spent the extra $1.99 for a tracking number it says my order has been shipped out but the tracking information hasn't been updated since January 15th. Now I understand I ordered my jacket right after the holidays but seriously how long could it take to ship 1 item? Will probably never order from them again
Dear Amanda,
Thank you for notifying us of your complaint.We are sorry for the inconvenience caused.
In order to verify and resolve the delivery issue, please kindly offer your order number so that we can check it for you.
Please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/
Sammydress has everything from mens clothes to womans, even little kid clothes and they have a huge selection! There is something for everyone! I bought some of my Christmas gifts on sammydress! Great prices!
I love it! I am addicted to sammydress.com!
I bought one parcel in june 2015 and my parcel did not arrive. I went on holiday on around day 30 of not recieving the parcel so by the time i got back it was still not hear. I gave them the benefit of the doubt. I again ordered 4 tshirt tops and again 2 parcels not recieved. I then contacted the customer service who told me if I pay them basically for the value of the tops they will resent them! WHY WOULD I GIVE THEM MORE MONEY! They keep asking me the same questions confirm address confrim what parcel you have not recieved! I HAVE NOT RECIEVED ANYTHING! This company is a SCAM! Rather use twinkledeals- atleast with them if something goes wrong its no quible customer service.
Dear Nicole,
Thank you for notifying us of your complaint.We are sorry for the inconvenience caused.
In order to verify and resolve the delivery issue, please kindly offer your order number so that we can check it for you.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/
I've place more orders from sammydress, they are very satisfied. They have a lot of items, with good materials and good price: D
Trust me you will love it
Happy Shopping With SammyDress
I have bought a lot of clothes through Sammy Dress In the past couple months and I am very happy about the quality of the clothes. I am very happy with everything I have recieved,. I will definitly order again, (and my nickname is Cherlyn)
I was absolutely disappointed with the dress I received. Totally different from the photo on the website and different kind of fabric. It took more than a month of waiting for delivery. Not worth of waiting! I do not recommend this site and won't order again. For others, DON'T EVEN TRY TO CHECK OUT THE SITE SAMMYDRESS!
Dear Nicole,
Thank you for notifying us of your complaint.We are sorry for the inconvenience caused.
In order to verify and resolve the delivery issue, please kindly offer your order number so that we can check it for you.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/
I'm a big guy. I ordered XXL. Normally, I take an American L to XL. I knew that sizes in China have been smaller, so I ordered XXL. They were M(edium). Not one fit.
One of them that almost fit had the pockets sewn together. The zippers are on the left side. I wonder if that's because they drive on the left site of the road, but I don't know if they do.
When you file a complaint with them, you have to sign in... EVEN IF YOU DON'T HAVE AN ACCOUNT. So... the complaint never goes through.
Pure crap.
Dear David,
Thank you for your feedback.We regret things did not work well for you.
About the size, please refer to the size chart before you place an order.And 1 inch = 2.54 cm.
We are here to assist you to resolve it.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/
Ordered one gray coat my size is m ordered xl its still to small but can be useful if side pocket not almost on chest material looking totally different and its more long as jacket then coat. Contact them and now I will see what will happen.and happens this they not see the difference between product what they show and what they send obviously they are blind but they are ready give me half of price on wallet if I send product back with my money. For sure I will order from them again. Never. And hope anyone who read this will learn on my mistake
Dear mario,
Thank you for your message.We regret things did not work well for you.
About the size, please refer to the size chart before you place an order.And 1 inch = 2.54 cm.
We are here to assist you to resolve it.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/
I was really happy with my SammyDress order. I've ordered from several sites like this, and this is the first one that I found where all the items have looked EXACTLY as pictured. The dress I got was a nice material, had straight, strong stitching and a working zipper. It also matched the sizing chart so I didn't have to order 2 sizes up! 2 items showed as not shipping, so I emailed their customer service and they checked and told me the items were out of stock, then gave me several options for my refund. I got my refund and some bonus points that can be used like cash anytime on their site - pretty cool, especially since everything is so cheap. The shipping was also super fast - you pay a little more for shipping on this site, but it's worth it since I got my stuff in under a week! Will shop here every chance I get - love it!
My experience in dealing with SAMMYdress was a combination of a Chinese Fire Drill, a poorly run Ponzi scheme entirely orchestrated by the Chairman of the Chinese Communist Party. If you are looking for a door to enter a padded cell never to return to sanity, SAMMYdress is right up your alley.
I shop online globally with regularity. Sure there are worse places. Just haven't found them yet. My two stars represent the fact that I am confident there must be some company that outshines SAMMYdress in scamming customers.
On the other hand, Exotic India, New Delphi is one of the most reputable companies I have encountered anywhere on this planet. Toss your coin and hope for the best when shopping online, especially globally. Little does SAMMYdress know that I will retrieve my hard earned money from them if it takes me two lifetimes..
Dear geprgo,
Thank you for your feedback.We are regretful that you feel like that way.
Would you tell us the specific concerning your order please?
Also please offer your valid order number so that we can check it for you.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/
Sammy dress is very good website. I have buy watches, dresses, swimwear, bags. And anythig that i had bought was of a good quality. I'm inlove with sammy dress.
I too never received my paid order. Was told it takes a long time to eventually get It BUT when I tried to track it- hit deadends. Tried to submit complaint through PayPal and they said to direct complaint to them. You can't email them, you leave a message that no one returns AND there are so many #s that are 20+ digits long- you don't know which is which.
RIDICULOUS!
Dear Diane,
Thank you for your feedback.We are sorry for the inconvenience caused.
We are here to assist you to resolve the delivery issue.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/
Sent me a dress that was supposed to be, according to the measurements posted on their site, just slightly bigger than my measurements and just above my knees length-wise. It arrived after about 5 weeks and was the size of a horribly fitted shirt. I wrote my review and they refused to post it. They tried to contact me twice, I just ignored them. DO NOT WASTE YOUR MONEY. I shop online A LOT and have never seen an item so terribly misrepresented. Not worth my time to bother correcting. I hate them. THEY ARE A SCAM OPERATION.
Dear Kelly,
Thank you for your message.We are sorry for the inconvenience caused.
About the size, please refer to the size chart before you place an order.And 1 inch = 2.54 cm.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/
I cannot describe how big of piece of junk this shirt is. I ordered a Capt America shirt back in the first week of January. Their site claims 8-15 days shipping and then gives you all sorts of excuses as to why it takes a month. I'm 6' 200-ish pounds... The sleeves come 3-4 inches short on my arms, the body comes down to my belly button and the quality is worthy of... well, the trash can which is exactly where it went. I'll take the $14 loss because it will cost more to ship it back than what I paid... which is what this company COUNTS on. Look around the net before ordering... there are more sites trashing this company than praising it... that should tell you something. I should have researched them more but got hung up on the selection and price... bad on me!
They steal images from other sites and try to make it match. I ordered an XL because I don't like these shirts skin tight. It fits like a SCUBA top! Yet another classic example of a Chinese ripoff company! NEVER AGAIN!
Dear Fred,
Thank you for your message.We regret things did not work well for you.
About the size, please refer to the size chart before you place an order.And 1 inch = 2.54 cm.
We are here to assist you to resolve it.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/
After waiting weeks to get a valid tracking number, the product that I ordered ended up in South Korea instead of the United States of America. My only saving grace was that I received a refund because I utilized PayPal. I will never see my sweater and I will refuse to order any additional clothing or items from this particular vendor. I do not recommend ordering from them.
Dear Elizabeth,
Thank you for notifying us of your complaint.We are sorry for the inconvenience caused.
About the delivery issue, we need to verify it at first.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/
Was looking for a wig, went to the Wig Section and saw photos people posted after receiving their wig. LOL The wigs look NOTHING like the photos on the website! Don't get trapped into buying one.
This is called FALSE advertising. It's China, known for bad quality items.
Dear Terry,
Thank you for notifying us of your complaint.We regret things did not work well for you.
About the quality issue, we are here to assist you to resolve it.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/
After 9 MONTHS I finally got my refund check for my sammydress order! It came as a check from PayPal. So I don't know if the error was partially PayPal issue but 9 MONTHS?
Dear Lynn,
Thank you for your feedback.We are sorry for the inconvenience caused.
About the issue you have raised, we need to verify it at first.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/
The whole process of dealing with this company has been a nightmare, From the slow shipping (I paid extra for expedited shipping) to the poor quality of the product, to the sizing being much smaller than stated. I threw my 2 hoodies in the garbage because of the cheap workmanship and material. BE WARNED. DO NOT DEAL WITH THIS COMPANY. Trying to get my money refunded, but I am not holding my breath. Chalk it up to a life lesson. I wish I had listened to all the other bad reviews. NEVER AGAIN. SPEARD THE WORD, YOU WILL HAVE A HORRIBLE EXPERIENCE IF YOU PURCHASE ANYTHING FROM THIS COMPANY.
Dear Craig,
Thank you for your message.We regret things did not work well for you.
About the size, please refer to the size chart before you place an order.And 1 inch = 2.54 cm.
About the quality issue, we need to verify it at first.
Would you provide us your valid order number so that we can go ahead please？
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you in advance.
Sammydress Customer Service
http://www.sammydress.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for your message.We regret things did not work well for you.
About the quality issue, we are here to assist you to resolve it.
Unfortunately, we cannot find your order record in our system.
Would you kindly offer your order number so that we can check it for you please?
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/