Sammy DressReviews 6,934

I ordered several Christmas gifts from SammyDress this year and had never purchased from them previously. I was very happy with the products I received and the amount of time it took to get them. They ship much faster than other international sites I've ordered from. I had a few questions and customer service was very helpful.

After the delivery company left the parcel in an unsecure area, it has taken over six weeks to get a sensible response from Sammy Dress who stated it is not their fault and they cannot afford to take the financial loss... as if I can, right?

Sammy Dress believe I need to take this up with the delivery centre and subsequently when complaining to managers I have been told that my parcel is yet to arrive. This, as confirmed in other emails, is not the case.

Poor service, simply want to take your money and run.
Very disappointed and would not trust.

I ordered 4 items on 12/23/15. On 12/24/15 for whatever reason they shipped only 3 items and provided a tracking number that never worked. On 12/28/15 they shipped the 4th item with no tracking number. When I complained I had no tracking number for the 2nd package, they told me they had to ship it via a method that doesn't have tracking numbers because my shipping fee was insufficient to ship via a tracking method. Well, that wasn't my fault. They decided to split the order. I paid for the shipping and the extra money for a tracking number. It took well over the 8-15 business day flat rate shipping to the US that is quoted on their website for me to receive my first package. When I did receive it nothing fit even though I up-sized everything. I am a size medium and ordered larges. I ordered what they advertised to be a woman's "coat"; however, when I received it, not only did it NOT fit, it was nothing more than a hoodie with buttons. I complained via ticket and they want me to take pictures and measurements and send to them. I'm not doing that. I have already contacted Paypal for a refund. They send the same generic message via their ticketing process. As for the second package, first they tell me it's going to be 25 business days because my shipping fee was insufficient (they split the package) when I told them that was unacceptable because their website said 8-15 business days, they then told me it could be 45 business days because of "busy season". It shipped on 12/28/15 how does shipping go from 8-15 business days to 25 business days to 45 business days after it was shipped weeks ago. I will NEVER do business with Sammydress again and I suggest no one else do either. Shady business practices. I work for a law firm, maybe I will talk to one of the lawyers I work for to see what other avenues I can pursue to make sure I get my money refunded in FULL.

They scammed me sent me fake tracking numbers and everything was a nightmare wouldnt answer my emails... total disaster... see order below.

Your order number is WW************** and we have shipped your order out today.
Items in this package are displayed as follows:
Shipping Information: Shipping Number: dispatch confirmation:
Carlos manon
8260 NW 14th ST
Doral FL [Zipcode: *******-1501]
41
T: *******808 SGKEN*******159 img
Shipping Method:
Flat Rate Shipping
Product Name SKU QTY Subtotal
Bluboo U watch Smart Watch ******* 1 $29.99

Please note that your reference number is SGKEN*******159. Please keep this number safe and secure in case you need to refer to it later.

You can use this number to check the shipping progress and location of the package on XFL Surface Mail. Please note that there may be an initial delay when the shipping company logs the shipment on their system before the package information appears online.

The package should normally take 10-25 business days to arrive (approximately). However, please understand this is an estimate. The shipping speed is outside our control and is dependent on the courier company.

If you have any questions, please Log in to My Orders to track progress or request help through the order details page. We are always happy to help and will respond with 24 hours.We will do our best to serve you.
Kind Regards,
GearBest Team

Ordered 2 dresses March 27,2015 and only received 1 of them. Made several tickets and complaints to customer service. Thought I finally got it resolved with a response from them on January 4,2016 when they said they would give me a refund and that I could check my account within 3-7 business days... it is now January 24,2015, I've contacted them about not having received the refund yet (TWICE) and no response.

Also, the dress that I DID receive was made of REALLY cheap fabric, the under layer was starting to fray and ripped after I'd only worn it for 20 minutes to try it on and see how it fit when I walked around... it was also quite a bit shorter than expected.

Since I found out about SammyDress, I usually go on there to buy my clothes and accessories. I saw their ad and honestly couldn't believe how low the prices were. A beautiful shirt could cost me as little at $5?! I was really skeptical, so I only got a necklace and bracelet. The shipping took awhile, but once I saw my package and opened it up, the wait was worth it.
They are well made and the quality is fantastic. None of it felt cheap and I couldn't help but buy again from the website!

I too never received my paid order. I had ordered 11/26/2015 with reference number M**************. Still the product is in pipe line. I don't get that shipment.

My 2 commands on the website sammydress was perfect ( clothes and jewels) the products looks like the photo and the price was amazing! I recommande sammydress because i have no Any problems
Mes 2 commandes sur le site sammydress étaient exactement ce que je voulais ( j'ai commandé des vêtements et des bijoux) les articles sont conforme aux photos aucune mauvaise surprise et les prix sont incroyable! Je vous recommande ce site et pour les tailles si vous lisez bien les conversions de taille (chinois et européen par exemple) vous n'aurez aucun problème

I ordered a beautiful white coat, shone on the web site with fur collar, cuffs and hem. I'm a size ten so I ordered mmediun size. The thing I took from the small package had no resemblence. Material was under carpet felt, buttons were twice the size of the button holes and worst of all when I put my arms into the sleeves strings and loose threads got tangled in my fingers where the armsockets of the lining were torn in many places. Price in total, 63€ I paid almost 7€ to send it back- yes its as light a a handy.
If they do not send a complete regund to my PayPal account I will pist photos of it on Linkidin, Twitter and Facebook. I' ve bought from other online stores and had no probles but this was shocking. The worst material ever.

Why have I not gotten what I ordered? They were quick to charge my credit card, they didn't bother telling me the things were back ordered until I complained, not many weeks later I still dont have what I ordered, instead of some men's shirts I got some little girl dresses. Never got my money back. DONT SHOP THERE.

DESPITE The comment that SammyDress added to my complaint, it still has not been addressed, or fixed. They still have not contacted me directly, have not given me what I ordered, have not returned my money. Seems to me this company is a SCAM.

Bought several outfits, accessories, make-up kits and jewelry. Quality always exceded my expectations, prices are incredibly low, shipping fees are low as well or downright free shipping. Tracking an order is easy, packaging is good and the items get to you in good condition.
To garantee a good shopping experience, make sure you verify the sizing chart on every item, or you may end up disapointed (some items are made smaller than others).
Customer service is quick, helpful.
Trustworthy shopping service with the best prices and selection I've found.
I warmly recommend to everyone and buy there regularly.

I have ordered both shoes and dresses through this site. I love the vintage selection and the quality of both the material and the cut when the pieces arrive. The arrival time is wonderful, especially when compared to times I have waited for delivery from other sites. Customer service is first rate and very prompt to respond. I received so many compliments from the last dress I ordered, I felt like I was walking the red carpet! It's become an addiction to shop here!

I bought a ring from SammyDress 2 weeks ago and it got here the 20th of Jan.
The ring came in the perfect size and it wasn't damaged or anything. It came inside a bubble wrap package with the ring inside a little ziploc bag. The day I purchased this I got an email of how my package looked like and all the details i needed to keep track of it. For a first time shopper i loved the fact that i could see my package ready to go! Everything was perfect i had no problems with the ring or the packaging being sent to me! :)