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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I had mixed emotions about my experience with sammy dress. I ordered a sweatshirt and it came exactly as expected, as well as a bathing suit. On the other hand, the lingerie I ordered was very cheap and when I tried on the red babydoll, the connector string broke before I could even put it on! So I have no way of wearing it now and it would cost me more to ship it back, than I would be getting refunded.
The shipping was about average. It said since I am in the US that it could take up to 25 days- and after the 10 day "process", it arrived about 3 weeks later.
I would buy from Sammy Dress again, but not before taking time to look at the product reviews
They have very cute clothes and the prices are awesome.
Honestly, I enjoyed my experience with SammyDress and will probably use the store in the future. I ordered a few items (six to be exact) in my first order; two cardigans, a skirt, a pair of white tights, and two hairbands and they all came as described and as shown on the website ~ I didn't have any problems with sizing whatsoever and all the clothes fit me nicely, I also didn't have any problems with the quality of the clothes - originally this scared me because I'd read and watched a few negative reviews - but they were all lovely and I was really happy with my order.
Shipping wasn't terribly expensive for me, I only paid a few GBPs for shipping and it took a few days for the order to be processed and I think it arrived within a couple of weeks and considering I live in the United Kingdom I was pretty impressed with the shipping.
I did contact SammyDress when I noticed that my package was still processing after a few days and they replied to me almost immediately (taking time difference into account) saying that my order would be dispatched in three to four days and sure enough in three days time my order was dispatched so I have no complaints there.
The customer service was very helpful and they replied to me swiftly.
Overall, I really like this store and I'm totally pleased with the products I received and will more than likely be using SammyDress again in the future! ~
I love shopping here. Great Fashion at unbeatable prices! I have ordered from them 3 times and everything i have ordered is in good quality very good packaging and I have had no problems. My only complaint is it is a 2-3 week wait for the package. But it is well worth the wait. I definitely will be shopping here again.
Sammy dress is awesome I love the clothes and especially the prices. The only downside the the length of time shipping takes, but well worth the wait
Worst online shopping experience - feels like working with a fake company. 2 weeks no shipment. There are no updates. Customer support says out of stock, with no confirmed delivery dates. Seems like the website has taken items from other websites and taking consumer monies.
Sammy Dress sent me all the items that I ordered in a very nice condition and it was just as it was on the picture. The price I paid was around $68 for a pair of shoes, two pairs of pants, three earrings, and a sweatshirt. That's not bad at all considering the shoes themselves would cost that much anywhere else. You will not be disappointed.
At first i was a bit skeptical about the site I ordered in small quantities but the quality of the items was just unbelievable especially for such low price. So or now on I have ordered from Sammydress few times and I can give you guys only positive feedback. I have always recived my order and in time, so my experience with Sammydress in only positive. Also I was cooperating with Sammydress one time with blog, and I also recived items that were promised to me
I WAS SO EXCITED TO FIND A LINE OF CLOTHING THAT IS REASONABLE
AND HAS SUCH A VARIETY TO CHOOSE FROM! WOW! I C ANT WAIT TO TRY THEM ALL ON! I WILL POST A PIC SOON! THANKS TO THE DESIGNER WHO HAS A FANTASTIC EYE FOR THE WAY A WOMANS BODY CURVES!
I ordered a number of items, however some were not in stock- however I was kept well informed of this and my questions were quickly answered. I got a speedy refund on the ones that were out of stock. The sizes of items vary, but overall I was very happy with my orders and the quality of the clothes and I would definitely order from them again. Only draw back is length of time it takes to deliver- although this is widely/clearly stated on the site and when you order.
This site is AMAZING! I've bought a lot of things from hair accessories, to jewelry, to clothing and I've always been satisfied! My most recent purchase were couple rings for my boyfriend and I and we love them! I will shop here again!
Sorry guys... If you are thinking to shop on this website you are up for a disappointment. I am from UK and placed my order with them and was charged straight away but I didn't get any shipping and delivery details for a month forget about receiving my order. It's quite strange that when I enquired about the payments as I wasn't getting an option for PayPal they insisted me to pay through my debit and credit card. But now I'm messaging them to know about my order but there isn't any response. I would request you to please be careful. Most of the positive reviews are from the people who are running the site just to deceive the consumers. Please don't get carried away if you read anything positive.
I like this store a lot. Nice clothes, great prices, easy transactions. The itens got here all right and everything fits well.
This website is the absolute best. They have very stylish clothing for reasonable prices. So far I have not been disappointed at all with their service.
Overall good experience. A delay in shipping and not notifying me of the delay is why I give 4 stars. The items looked just as pictured and the quality is nice for the price. I will do more shopping from Sammydress.com, now that I am aware of the possible delay, I know what to expect.
The selection is great and massive, lots of items to choose from. Something for the whole family.
I bought two bandage dresses and not only did they arrive on time but the quality was amazing! I saw these two items in other stores for double the price. I will definitely be shopping at sammydress again :)
Adorei a mercadoria! A blusa é lida. Veste muito bem. O tecido é muito bom também. O tamanho é excelente. Principalmente pra quem usa manequim GG. Eu recomendo
I will NEVER shop here again. It's true you get what you pay for. Sizes are wrong, material is cheap, and shipping takes over a month. Plus they give you a hard time with the return, I'm still in process of that. So disappointed!
Thank you for your review and we are very sorry for all the inconvenient we caused. Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
I have paid for my items off this site and im still waiting, yet nothing. I have tried to get in touch with no joy! I don't see or believe that the comments left by others (probably employees of sammy dress) can be all so positive. I feel I have been ripped off.
Thank you for your review, and we are very sorry for all the inconvenient we caused. Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear Mr/Miss,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
As most items on our website are wholesales, so due to the high-demand, some items on our website may be out of stock as so many customers choose, the information can’t be updated in time so that you can’t sure which item is real in stock. But, usually, after you place the order, we need 5-10 business days to process, once all items are prepared well, your order can be shipped out soon.
You can tell us your order number firstly so that we can check and give you a better solution.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards
Sammydress Customer Service