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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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"I work in customer service, so normally I don't complain about a company unless I've had a truly terrible experience. I ordered a purse from Sammydress in late August, my payment was taken out of my paypal account. 3 weeks later my order is still processing. I email Sammydress to ask why this is and they tell me the purse I ordered is out of stock. This is completely infuriating! I understand that things happen but to have to waiting for 3 weeks and never letting me know that my item was out of stock is completely unacceptable. What would have happened if I hadn't contacted? I shouldn't have to be my own advocate and ask where my items that I paid for are. I don't know why I was charged for an item that wasn't in stock, that's completely ridiculous. Now I have to wait to have my money refunded over a month after I've placed my order. This is my first order from sammydress, and I will NEVER order from them again. Save yourself money and frustration and DO NOT order from this website! The cheap prices are not worth it!"
"Hello, my name is MORGAN, and I am more that happy to speak on the behalf of SAMMY DRESS I've have been shopping with them for over 5 years now. I must say that over these five years they have gotten better every time I order from them. My last order was a pair of dress shoes, and they were everything I thought they would be!"
I love SammyDress and have recommended them to many friends. There sizes run a little small and shipping takes a while, but for the price, I am fine with going up a size and waiting a few weeks.
I have placed two orders through the website. The tracking number does not work, and I have sent two emails regarding one order that has been processing for TWO WEEKS. I have heard nothing and will be requesting a refund ASAP! Do not use this site.
Thank you for your review and we are very sorry for all the inconvenient we caused. Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
I love this website! Have good prices and cute things! Love it! Its one of the best! This site is the best thing ever!
I could not have been more pleased with my experience shopping on Sammy Dress. All their items are well described and shopping is made even easier with all the shoppers' reviews and photos. I ordered 6 necklaces and a set of rings and have loved and worn all of them several times. I get so many compliments it's crazy!
My favorite part about Sammy Dress are the S Points you receive for buying items, taking photos and leaving reviews. It's like I'm getting rewarded to shop but the incentives are much higher than ebay.
My experience with Sammy Dress was great. The products I ordered were exactly like the site said and even though they are cheap, the products quality is still good. I'm definitely ordering again.
Excellent website with a very good value for money. Articles correspond to the description - no unpleasant surprises.
However, shipping charges remain very high if i buy a large order.
One of my site favourite.
Mi orden llegó despues de 30 días, la relacion de calidad-precio fue exelente, sin duda volvere a comprar en esta tienda en linea
sammydress.com has great new trends of clothing and great prices for them! What's in style right now you can get for half a prices you can get from other stores. I have bought clothing from here and they are exactly as they are said to be!
I ordered two outifits and a body chain on sammy dress and got it in a week the total cost was $25 i really love my outfits and i will be purchasing more items soon :)
I am very pleased with the items I ordered from sammy dress. They arrived on time and the prices are awesome. However the shipping rate is very expensive especially to the Caribbean.
TOO BAD A RESPONSE NOT SATISFIED,,, FEEL LIKE CHEATED...
My shopping experience with Sammydress was horrible. I ordered two products in June. They coolly accepted the credit and even after a month there was no response. Later when I enquired I was told the products are out of stock and they asked me to wait, when in comparison with this other websites inform you whether the product is in stock or out before placing the order and do not proceed the checkout transactions. I got my first product after three months and for the second product they told me it is still out of stock, so I can keep waiting or exchange it with some other product. The product that I received was too small for me. I placed an order for XL size and they sent me a S [small] size one. THE FUNNIEST PART OF IT IS THE OUT OF STOCK PRODUCT IS STILL EXHIBITED AS AVAILABLE.
Thank you for your review, and we are very sorry for all the inconvenient we caused. Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
I love this site.
The information on the items are detail and customer service is quick and responsive.
My first impression of Sammydress was, UNBELIEVABLE! There must be some kind of a catch. But after placing a successful order I was pleasantly surprised to know that this site is truly what it appears to be. Fashionable, trendy and stylish are just a few words to describe this site! I am a happy customer and I can't wait to purchase more items!
They have really nice clothes for cheap! Def recommend it :)
I cannot seem to get a hold of customer service for them... I ordered 4 things a week before Labor Day and still have not received it. They then told me my package had been shipped the day after Labor Day and it is still not here. AND I one thing is not being shipped because they are waiting to see if they get more in. HOW can you get a hold of them... The number I call is just busy and busy. I also sent in a ticket and have not heard anything back from them. I am a bit frustrated at this point.
My experiences whith sammydress is always wounderful. Everything tha I order are exactly the same as the site shows in the upload pictures. Five stars shop. I recommend it. Very safe and quick.
THE BEST ONLINE WHOLE-STORE SITE EVER! For years I have been online window shopping on this site. Now that I have actually made my first "large" order i'm very pleased with everything. Shipping and processing takes a while, that's the only downfall, but for the quality and price of the items it's worth the wait. Not to mention their costumer service, they have always responded with thorough answers and in a timely matter it's phenomenal and I couldn't ask for more.! GREAT SITE I RECOMMEND!
My first order with Sammydress was great, the product was amazing! The second order there was a trouble with the zip so I had to unpick and redo some of it so the playsuit would fit right. The last order I had with Sammydress there was a problem over some out of stock items which were in the end refunded along with the shipping price so thanks Sammydress. Overall because of the cheap price I think it's worth the buy, but don't expect everything to be perfect or really speedy :)
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Thank you for your review, and we are very sorry for all the inconvenient we caused. Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.