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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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This site has really great prices, always new items being added, sales are out of this world steals, and the shipping is quick and easy. Te customer service is great to, you get an answer within 24 hours.
My friend introduced me to Sammy Dress that same day I downloaded the app on my IPhone and put in an order right away. Not all of my items were in so they shipped me out was in and then shipped out the rest once it came in. I was very happy with my ordered, and so was my friend :)"
Ordered a cute jumpsuit decent quality ok shipping
Parfait! Commande recue, et robe de qualité
Don't waste your time. The price is cheap bc the product is cheaper!
Took over a month for literally a rag made of the cheapest fabric to arrive. I blame myself, I should have know better with that price. Fool me once shame on me... there will not be a fool me twice!
It won't let me give no stars or I would!
I ordered a bathing suit and got it very quickly. I then ordered a dress on 8/28 and am still waiting for them to ship it. They did get back to my emails I sent, they are also very polite and did offer a full refund if I wanted since I wanted the dress for an event.
I made an order to sammy dress exactly 22 days ago and received it today which is just one day over the time stated so not too bad however the quality of the items is very poor they look life someone looked at the original and tried to replicate it and not very good one of the pieces is a coat with fur around the collar the coat if you can call it that arrived with no fur just some buttons where the fur should be. One of the items didnt come at all granted they did send an email informing me it would be delayed and ontop of all that the sizes are not what they advertised I'm not happy at all I would send it all back if I didnt have to pay almost as much as the goods cost
Thank you for your email, and we are very sorry for all the inconvenient we caused. Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
Was a little iffy but very satisfied with my merchandise
Impossible to make a return. Sizes are CHINESE not USA or EUROPEAN. Quality is reflected by the low price. CRAP.
Dear Linda,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Maybe the Asia size you chose were not fit.
For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
Please tell us your order number firstly so that we can check and give you a better solution, OK?
We cannot apologize enough for any inconveniences this may have caused you... or any of our customers.
We will be in touch to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Best Regards
Sammydress Customer Service
Sammy dress is amazing. The products I ordered were the same as shown in the picture. The prices are pretty low too. I would definitely recommend people to buy from Sammy drees.
Hii... I bought a lot of necklaces, a bag, a few earrings and a cufflink from sammy dress and dey were all perfect. I got a 10 percent first timers discount and I got my stuff on time. Customer service was also great. Will definitely buy from dem over and over again
"I discovered SammyDress and now i order all my shoes and my clothes on "Sammy", they reply really fast to all our question, they try to reply in our own language, i like this:)they are really profesional, it's easy to make an order, it's easy to pay (paypal accepted!:)i recommand Sammydress :)"
I really loved my experience with Sammy Dress for multiple reasons: one, the prices are incredibly affordable! Second, they have the cutest selection of clothes, shoes, and accessories. And lastly, your items come securely packaged with no damage what so ever. Sammy Dress is a really nice online store that has very cute and inexpensive clothing. I would recommend it to anyone who loves great fashion at an affordable price!
I was satisfied with my order. The only thing i didn't like was that it took a month, or a little more, for my stuff to get here. Everything i got fit and it wasn't damage or anything.
No hustles what so ever, shipping was about accurate and I love my items. Shopping again because the first time was like a test out just to see how the items are and how fast they deliver.
Over all I'm happy
SammyDress has so much to choose from and everything is reasonably priced and inexpensive without jeopardizing quality!
SammyDress offers fantastic items at unbeatable prices. It took a little while for me to get my items, because they were shipped overseas, but when I got my items, I was so happy! They are a great site.
Sammy dress customer service is excellent and the apparel and accessories are amazing value and quality. I will continue shopping here in the future. I am from the uk and the items found here are not available in the uk which makes it even better.
The prices are really great, and there is a huge selection of clothes and beauty products that makes me want to open a little fashion store in Sweden! There is a pretty long wait for processing and shipping though, so as long as you don't need the items right away, you can get a really great deal.
Do not use the site! I ordered something on 5/16/14 and it is now 9/16/14 and I still don't have all of my items. I only received 3 out of the 10 items I purchased. The two dresses I ordered were supposed to be XL's. One was huge, the other couldn't even fit my 6 year old! The one shirt I got came 2 months after I ordered it, but at least it fit ok, not great, but at least it fit an adult. I sent an email saying I didn't receive the other 7 items and I wanted a refund for them. They sent me a response with the tracking numbers and it said that they had just send them out more than 2 months after I had ordered them! I still have not received any of the 7 other items, and I still have not received any refund! I will NEVER order from this again! I will try to warn as many people as I can that this is a very unprofessional website! Please trust me, it's not worth the cheep items! I spent $103.00 and this is how they treat me!
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Thank you for your review, and we are very sorry for all the inconvenient we caused. Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.