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Sammy Dress

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Sammy Dress

3.1
sammydress.com

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Sammy Dress Reviews Summary

The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,247
value
1,233
shipping
1,266
returns
697
quality
1,202

We monitor reviews for authenticity

Texas
1 review
1 helpful vote
Follow Jade A.
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Sammydress offers an excellent selection of clothes and shoes. Every item I have received is quality, although I have had some complications with the sizing and shipping. Expedited shipping takes 2 weeks and for a store/boutique owner using them it can be frustrating. They've always tried to accommodate me otherwise. As for the sizing, I've experienced that you must order one size up and often if the item is popular that size can be unavailable for quite some time. Like I mentioned earlier, the items I have received were of great quality and I would definitely refer them to others.

Date of experience: November 15, 2014
Washington
1 review
1 helpful vote
Follow samanthia f.
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The clothes on the site was beautiful and hard to choose from. I love the texture, material of the fabric and they are very comfortable to wear. I really love the leggings and the two jackets I brought because they fit really nice and look really good on me. The shipping took quite a while but the product was worth it and I will be continuing to shop online.

Date of experience: November 15, 2014
Italy
1 review
2 helpful votes
Follow Ilaria I.
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Sammydress è il luogo sicuro dove effettuare dell ottimo shopping. Prezzi competitivi e qualità idonea a quanto pagato. L' unica pecca le spedizioni tempi troppi lunghi ma all arrivo è sempre tutto soddisfacente. è sempre in linea con le ultime tendenze ma piu di tutto ha uno staff, support ticket, pronto a chiarire qualsiasi vostro dubbio con risposta entro le 24 ore dalla domanda effettuata. Lo consiglio vivamente!

Date of experience: November 15, 2014
Italy
2 reviews
5 helpful votes
Follow marksite a.
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Is too good for the product and the position on the word of the business ot this article... for my opinion is too good

Date of experience: November 15, 2014
New Jersey
1 review
3 helpful votes
Follow Erica J.
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I got a beautiful dress in the mail yesterday (November 13,2014) and I instantly fell in love! The shipping took about two weeks, yet it was so worth it! The dress fits me so well and I am so happy. It isn't too short and makes me look and feel so pretty! Since my bust is on the large side, I was a bit skeptical. But when I put it on it fit so well and even makes my breast look smaller and not that noticeable. I am going to wear this dress on Thanksgiving with a pair of black heeled booties and black tights :D Sammy Dress is a great online store. I will DEFINITELY be purchasing something else in the near future.

Date of experience: November 14, 2014
New Jersey
1 review
4 helpful votes
Follow sam l.
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Do not buy!
November 19, 2014

Do not buy! I bought what I though was a nice PU leather jacket. It did not look like the picture posted on their website. I didn't expect it to be the best quality for the price, but damn! It was sDo not buy! I bought what I though was a nice PU leather jacket. It did not look like the picture posted on their website. I didn't expect it to be the best quality for the price, but damn! It was atrocious! Looked like somebody simply stitched together scraps of thin, plastic, smelly leather! And the sleeve was torn to top it all off! Looked like somebody simply stitched together scraps of thin, plastic, smelly leather! And the sleeve was torn to top it all off!

Date of experience: November 14, 2014
sammydress h. Sammy Dress Rep
over a year old

Dear sam,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer
We are afraid that it’s caused by water during the time of shipping.
Would you mind to tell us your order number so that we can give you a better solution, OK?
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
We want to thank you for your constructive comments, which are always most welcome. Thank you so much for using our site and for providing your valuable feedback to us.

Best Regards
Sammydress Customer Service

Florida
1 review
3 helpful votes
Follow Trinh T.
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I enjoy shopping on sammydress.com
November 18, 2014

I enjoy shopping on sammydress.com. They have a lot of cute, sexy and stylish clothings. Just need to pay attention to the size their size, it is different sizes than US. I tend to get the item a little bigger because it tends to be smaller. Also, need to pay attention to the material, sometime it looks very nice on pictures but when I got it... it isn't what I expected to be. Overall, I will recommend this website to others.

Date of experience: November 14, 2014
Utah
1 review
1 helpful vote
Follow Samantha W.
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SammyDress is an excellent online store! The website is very well organized and I was able to browse and find what I wanted very easily. I love the coat I ordered from this website, it is warm and stylish, exactly how it was advertised. I highly recommend SammyDress.

Date of experience: November 14, 2014
Chile
1 review
2 helpful votes
Follow Rosa O.
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He comprado varios productos, de los cuales el 100% ya fue despachado y he recibido algo más del 50% de ellos. De estos, los primeros que recibí: todo ok, buenos productos, conforme en general. Sin embargo, el último que recibí: el diseño no es igual al de la foto. Estoy a la espera de solución y espero esta sea pronta y satisfactoria. A pesar de esto debo calificar como buena experiencia en general comprar en sammydress; igual espero no tener inconvenientes con los productos que me falta recibir :) ... Mi recomendación a los futuros compradores: siempre preferir productos que tengan evaluación de compradores anteriores, son una gran guía. Por lo mismo, si compras, haz saber tu opinión sobre el producto!

Date of experience: November 14, 2014
Colombia
1 review
1 helpful vote
Follow Fernando A.
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La experiencia en el momento es buena, aunque falta por llegar parte del pedido, pues este fue fraccionado en cuetro envios, de los cuales solo he recibido uno.

Date of experience: November 14, 2014
California
1 review
3 helpful votes
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So far what i ordered its been a great experience.

Date of experience: November 14, 2014
Belarus
1 review
1 helpful vote
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I bought a lot of dresses
November 17, 2014

I bought a lot of dresses. Good quality, low prices, fast order processing. Cool!

Date of experience: November 14, 2014
Oregon
1 review
4 helpful votes
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If I could do a 1/2 of a star I would. First off, I made an purchase of over $85.00. One day shy of a month, the majority of my order showed up(the most expensive item still hasn't shown up nearly two months after the placement of the order). Secondly, I received an email saying that if I leave a review on two websites (this being one) that I would receive a $30 coupon. I like to give second chances and clearly I like a good deal, which is why I tried this website to begin with. After leaving my reviews, they couldn't even find them I had to screen shot them and send them in. Dealing with two different people who had no idea what the other was saying. When they found my reviews to be 3 stars they offered me a $8 coupon and told me that the full $30 would be sent to me if I changed my reviews to 4 or 5 stars. Wanting what I was offered to me I did so just to make this whole process go faster. Close to 3 weeks after leaving initial review (now deleted and changed email because this website wouldn't let me add a new review since I had already left one) I finally received this coupon, which by the way worked by making my order cost $0.01 even if it was only a $19 order still had to pay for shipping. Thirdly, during the checkout process I realized I forgot to add an item I wanted so before even entering a payment method I cancelled the order and now I can't use the coupon even though I never actually placed the previous order. And last but not least, the clothes I did receive were poor quality. Dealing with this website is a nightmare. And seeing as how this is a negative review I'm going to receive some kind of reply about how sorry they are and want to "make it better" but nothing they do will actually be helpful.

Date of experience: November 13, 2014
sammydress h. Sammy Dress Rep
over a year old

Dear my friend Emily,

Thank you for your valuable feedback.So sorry to hear that.
We are sorry, but, you had misunderstood the issues, it’s just our website activity for survey to share your valuable experience and we will present gift. It’s not Mandatory.
Once again, we are so sorry for the inconvenience, would you mind to tell us your order number so that we can check for you and give you a better solution, please?
Thank you again for bringing these matters to our attention.
Awaiting for your reply.
Thanks so much for your kind understanding.

Best Regards
Sammydress Customer Service

Washington
1 review
3 helpful votes
Follow Taylor M.
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I placed an order on October 18th and expedited shipping so my items would arrive by October 31st. However, this was not the case. In fact, it is almost November 14th and my 2 items have still not arrived. I called customer service on the 31st and asked about the status of my order. Apparently my order was shipped 6 days after it was placed (so October 24th) but somehow I have yet to receive my items and "there is nothing we can do about it because they have been shipped out." I placed nearly 20 calls to the company throughout the day today and have gotten a busy signal every time. There is conveniently no other way to contact them. This site unfortunately is a complete scam and I am surprised they are still running without a lawsuit against them. DO NOT shop here!

Date of experience: November 13, 2014
sammydress h. Sammy Dress Rep
over a year old

Dear Taylor,

Thank you so much for your important message. We are always very grateful to hear from our customers.
We regret any inconvenience or frustration that your experience has caused you.

Firstly, we must clarify:
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
We think that it’s just misunderstanding, we need your order number to check your order firstly and give you a better solution, would you mind to tell us your order number, please?

Awaiting for your reply.
Thanks a lot.

Best Regards
Sammydress Customer Service

Washington
1 review
0 helpful votes
Follow Isabel C.
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I have had a good experience the prices are good prices and the clothes fits well over my experience have been satisfying experience

Date of experience: November 13, 2014
Cyprus
2 reviews
1 helpful vote
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I bought products from Sammy dress, two years now and I am very satisfied. The products are as shown in the pictures and the description is exactly as it is in reality. The sizes are true. Has good quality and good prices.

Date of experience: November 13, 2014
Michigan
3 reviews
12 helpful votes
Follow Roberta R.
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This company needs to hire someone else to write their five star reviews, because they are clearly phony.

Date of experience: November 13, 2014
Wisconsin
3 reviews
5 helpful votes
Follow Katsumi S.
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It was great!
November 16, 2014

It was great! I got my items quickly and they were a wonderful quality. Also, great customer service.

Date of experience: November 13, 2014
Romania
1 review
1 helpful vote
Follow Veronica S.
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Sammy Dress it's currently the best fashion website. I'm completely happy I had discovered it and since then I'm only shopping from Sammy Dress. In comparison with other shopping websites, the products are affordable and of good quality. In addition to this, the site is dedicated to its clients and offers remarcable seasonal sales and also the S points which are helpful. I'm looking forward to recieving my current order and other future orders. Thank you, Sammy Dress, for making fashion so accessible.

Date of experience: November 13, 2014
Illinois
1 review
1 helpful vote
Follow D J.
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I have ordered twice and both times I was notified MUCH later that items in each of the two orders were no longer available.

Waited about 5 weeks for my first order (sans the two out of stock items). The second order came in about 3.

The sizing is very inconsistent. I would not recommend spending your hard earned money with this company.

Date of experience: November 13, 2014
sammydress h. Sammy Dress Rep
over a year old

Dear D,

Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
First, we want to offer my sincerest apologies to you for the issue.
Please tell us your orders so that we can check and give you a better solution, OK?

We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
Thank you again for bringing these matters to our attention.

Best Regards
Sammydress Customer Service