Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered the items without checking the instock options first, so I didn't receive my entire order. They did email me to let me know and offered a refund. I read other reviews which made me panic and think it was a scam but it was not. Shipping does take longer than 3-7 days for standard shipping so if they update that to about 14 business days it will cause less chaos for them. The items shipped on 10/30 and I got them on 11/18. The items that I did receive were nice and fit well except for 3 which were free sizes. If you are a M or L do not order free sizes. The quality was good. Very good which to my surprise shocked me because of what I had read. Overall i like these items and will order from them again. You just have to be patient and find out if the items are in stock first.
I love Sammydress so much! I can get the cutest clothes for the lowest price! It's perfect because I don't have enough money to be spending on super expensive clothes, so I'm really glad I found this website! I always get compliments on my clothes that I get from sammydress and I'll never stop using this website!
The dresses you receive actually look WAAAAY different than the pictures and are really bad quality. The dresses were falling apart when I received them. When I asked for a refund they said they'd give me a store credit, which of course I would never want or use. This used to be a different website as well. This is a SCAM and they just keep coming out with different websites. This is the same company as TideStore among many others. They are not in the USA and shipping will take at least 2 months. They will also send you emails saying an item YOU ALREADY PAID FOR is out of stock and to select another item of the same price. When I told them I just want a refund on the dress they never emailed me back. There is an example below of the kind of emails you will get. If you ask for a refund they will not respond. They will probably reply to this, but they never emailed me back or gave me my money back or sent another item. DO NOT BUY FROM THEM IT IS A SCAM.
"Dear,
This is Tidestore and a nice day to you.
Really sorry to tell you that suborder *******, $11.79, has run out of stock due to excessive need. Please change to another item, so we can prepare it for you. Once you have picked the new item, please reply us by email and tell us the item code. Waiting for your kind reply.
If you have any other questions, please let me know and I will reply you as soon as possible.
Thanks and best regards
Marina
Customer Service Department
Email:*******@tidestore.com
Telephone: +86-10-*******
Website:
http://www.tidestore.com"
SammyDress is such a great website to order a dress, none expensive, great quality and fits just perfect.
I am very satisfied with Sammy Dress. I came across the store while browsing the internet and was impressed with the stylish selection of clothing and incredible prices. The sizes are not American so I had to find a conversion chart, but after I knew the conversion the size choice was perfect. I was very satisfied with the quality of the material of the clothing especially because I didn’t have high expectations. The only trouble I had with Sammy Dress was the time it took to get my order. I think I had to wait about a month for it to arrive, but looking at it in retrospect, the fantastic prices and quality product made it well worth the wait. I would definitely recommend Sammy Dress to anyone and everyone.
SammyDress is a wonderful website where you can find really good and cheap things. It offers you garments, accessories and jewelry of a nice quality (remind that it's a very cheap website, so it isn't always the best one).
I've been ordering from there for a long time and I never had problem with anything!
I am definitely advicing you SammyDress!
I bought about 13 items from the site. I was disappointed that they all were sent in 4 different packages, about 4-5 days difference from each other and I had to keep a tracking number for each one they posted on my account. Let me just mention I still haven't received the last package yet. When tracking from the link included in my account, it doesn't go anywhere. The link doesn't work. -.- The quality was okay, I wasn't as impressed as most reviews mention. A lot of the clothes had lose strings that I had to cut off. Some of the articles of clothing that I got weren't quite true to size, even though you had the option of choosing S, M, L. I ordered a watch, it was definitely pretty. The faux leather was waaaay cheaper than I thought it would be. But I guess you get what you pay for. Overall, I received the items in an okay time. Considering that anytime you order from overseas it's expected. The experience was okay, wish the outcome was a lot better than I had expected or at least come close to it. But just like my hubby says, in regards to the site, you get what you pay for.
Brilliant website, fantastic clothes and cheap prices. The quality of the products is amazing and the delivery is always fast
The sammydress has the best prices ever. It takes a little long to arrive here in Brazil, but always arrive! I love this store. I intend to buy another time, i love the clothes. Everything is cheaper than here where I live, even when I have to pay taxes.
I've 2 order for my friend. She love it and fast ship.
Je commande sur SAMMYDRESS depuis septembre 2014 (7 commandes) et je suis entièrement satisfaite de tous les articles reçu. Que se soit chaussures, accessoires, bijoux, lingeries, vêtements je suis ravie. Aucun problème de taille, délais de livraison respectés, rapport qualité prix super, service client réactif et sympathique. Je recommande a 100% sammydress.
It was pleasant everything arrived on time & I received the product expected.
I had ordered a nice pretty black dress, it took about 2 months for me to receive it, Asia's from that they send me the wrong size and I was looking forward on wearing it for my daughters bday party... Uhggg :/
Dear my friend Ashley,
We want to start by thanking you for notifying us about the issue.
We regret any inconvenience or frustration that your experience has caused you.
Would you mind to tell us your order number so that we can check for you, please?
Awaiting for your swift reply.
Many thanks.
Best Regards
Sammydress Customer Service
I had ordered a shirt and the total had come to 12.67. When I had got the email I didn't read the fine print about shipping time and after 14 days I freaked out about why my shirt had not come yet. I went back to the email and noticed 8-25 business days. I thought that was odd but okay, it's a new site I'm trying. After the 25th day I had given it one more week until I decided to come into contact with someone about my issue. After that week I had gone onto the customer service on the website it had given me a different shipping time. Then I had attempted to call the customer service and it was CONSTANTLY at a busy signal, then i had to make a "ticket" to someone about how it hasn't showed up and what not and "wait because they're receiving high volume in tickets" probably because everyone pays and doesn't receive their items. And it said that I should wait the 8-25 business days before it gets to me. I had just let it go because it didn't seem worth the 12 bucks. But I had just got my shirt yesterday and it was 2 AND A HALF MONTHS. Also, the shirt was not what I had expected, the color was wrong, the size was wrong, and the "lace" part of the shirt was ripped. I now have to wait on another ticket. Oh, and just reading through the reviews on this site a trend I'm noticing is that they pay for their good reviews.
Dear Brogan,
I want to start by thanking you for notifying us about the issue.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
However, we must clarify that: it’s not necessary to pay for the good reviews, we really do not need to risk our reputation, but, we respect your opinion.
Would you mind to tell us your order number on Sammydress so that we can check for you immediately, OK?
We want to extend our apologies to you regarding your issue, we will work hard to ensure it is resolved to your satisfaction.
We value your patronage and wish to continue serving you in the best way possible.
Best Regards
Sammydress Customer Service
Just love the quality of the products and are very fashion
Just love shopping with SammyDress
Thanks
Loved the shopping experience with SammyDress. Got quality products at a great price. A very quick delivery too. Highly recommend it. Will surely shop again.
Sammy Dress is definitely a excellent choice for you to buy from! The shipments come fast, without any problem and the stuff are very beautiful and cheap. Anyway, I like it.
Awesome site for affordable dresses that fit me! Great prices, selection, and customer service.
Prices on this site are great, I do not need more research price of clothing. The shipping fee is cheaper than the other sites and sending happens fast. I always buy this site.
I love the price and quality of the products on Sammydress. I frequently check for new items and receive lots of coupons for the site. The shipping is quick for overseas too!
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear Sir,
Thank you for taking your time to write your review.
I want to start by apologizing unreservedly to you for what has happened.
But, firstly, we must clarify: We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
http://www.tidestore.com is not our website! Our website is www.sammydress.com.Please kindly clear it!
If you placed order on Sammydress.com, please kindly tell us your order number so that we can check and give you a solution.
Please don’t confuse different website to affect our company reputation, we never want our real customers from Sammydress met so serious problems!
Thanks again!
Best Regards
Sammydress Customer Service