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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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I am very satisfied with SammyDress. I didn't expect to get such good quality stuff and for such an affordable price. I will definitely be shopping here again. Although the shipping could be a little faster, it is not a very big deal to me.
This review is from Mumu17
I am so far very pleased with sammydress as a site. Although I have not bought any clothes yet to judge if fitting is good for my shape, I can tell from the customers who have bought clothes and left positive reviews with pictures on the site, that once I start buying clothes there should be no problem. I was impressed with the speed at which I received my item and it came well packaged. I think this site offers very cool fashions at crazy prices! I just wish there were more clothing items on offer under the free shipping category. I also appreciate that they actually have a free shipping category which is different from most shopping sites where it is simply a minimum of certain purchases that get you free shipping and not specific items.
I would recommend Sammy Dress to everyone, especially since they use Paypal as a form of payment which is very secure. I look forward to shopping more on the site and directing more of my friends and family to it. Later on they should consider doing indie designer collaborations like H& amp; M does to attract a wider range of clientele. My only complaint would be to have cheaper shipping options for international as that really affects how many things people buy at a time. All in all, pleased with the site, their responses to queries and order alerts and the prices.
Great experience with SammyDress. The package came much earlier than expected and the clothes were exactly what they were supposed to be. They are great. Will definitely buy again.
I don't know what sammydress.com those positive reviews came from but I had a terrible experience. The coat that I ordered was atrocious! I ordered it in size 14, it was size 4. Terrible quality and the color was indescribable. It made no sense to return because shipping to China is expensive. I wish I could report them to get their a**es kicked. COMPLETE SCAM!
The prices are more than reasonable, shipping is standard, and the clothes are well worth it. I have made several large orders now and I've been more than pleased. I have to say: I have no bad experience till now.
Sammy Dress is amazing! The clothes and prices are perfect. Thank you so much for making me feel beautiful on my birthday! Lovely dress!
I bought on the site more than once, and I did not have any problem, just compliments. I like the website, the easy way to buy and pay, the quality of the products and the price. For sure I will buy another time!
Ordered shoes. Come in 10 days. Quality is super. Size coincides perfectly. Attentive seller.
Fabulous site with a wide range of amazing accessories, dresses, bags and everything at the lowest price ever. Every purchased item comes looking the exact as in the pictures, and it would not disappoint you at all. Great customer service, amazing rewards and discounts which other sites lack off. This is the one website that I shop the most and that's because the quality of the products. Cheap and reliable. Great job Sammy.
We don't understand why so many people said"scam" for Sammydress, but, i want to share my good experience: It is very good store. I like buy there. It is save money and wear comfortable.It's the third order till now. I have recommended to many friends.
Its a good site. The stuff i order on the site came in at a reasonable time and nothing was wrong with anything. I really like the site and the stuff on it. I really look forward to using sammydress again
"Oh my goodness I love this site. The prices are unbelievable and the quality of the products is really amazing for the price! I went back and did a ton of Christmas shopping here after I bought stuff for myself!"
They have great dresses and awesome style:)
Fully satisfied with the price <3 just what a girl wants!
J ai acheté plusieurs fois sur sammydress, je ne suis pas déçue, en passant par des robes des chaussures pour homme et beaucoup de bijoux. C est tres joli vu le prix!
Je continuerai de commander, et continu de faire de la pub autour de moi.
I received my shoes just in time for the winter. They are very cute and comfortable. I have received compliments on my shoes already and this is my first day wearing them. I ordered them a size bigger which for me is a 7 US size because I thought they were going to be snugged, but they fit fine and I could have gotten my size 6 US size, but they are not to big they actually are comfortable. Will order again, but next time in my size. Over all I love them. Great Company and Great Shipping time.
Esta tienda es muy buena, los precios son muy bajos, los productos hermosos y de muy buena calidad. Recomiendo esta tienda!
Thanks for sent my this nice clothes.
I'll soon buy other thing.
Sammydress.com is an absolute joke and has the worst customer service EVER. Though international, it is unheard of to be asked to pay expensive shipping fees to return an item, which you're willing to exchange for a larger size. I have NEVER come across this return policy with any other online clothing vendor. They would rather refund you a ridiculous 15% to hold onto an item you can't wear than assist you in a return and ensure your customer satisfaction. I will NEVER shop here again and am encouraging everyone I know to AVOID this poor establishment.
Dear Dominik,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We regret any inconvenience or frustration that your experience has caused you.
Would you mind to tell us your order number firstly so that we can check and give you a better solution, OK?
Thank you again for bringing these matters to our attention.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards
Sammydress Customer Service
AVOID AT ALL COST! I ordered two items from them in October and they have yet to come. I paid for a tracking number with my package, however I never received any updates except that my order supposedly shipped. I e-mailed them to tell them that I had not received my order and they kept telling me to wait 7-15 days past the expected arrival date. Their customer service is horrible and they do not resolve anything! I even asked for my money back because I never got my items. They told me that I couldn't have a refund because it had already shipped and it was nothing they could do! This company is a complete scam! DO NOT GIVE THEM YOUR MONEY!
Dear my friend Alexia,
Thank you for your important feedback and for letting us about your experience with us.
First, we want to offer my sincerest apologies to you for the issue.
However, we must clarify that:
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
Please tell us your order number firstly so that we can check for you, OK?
All this being said, if the customer isn't happy, we aren't happy. We are always looking for ways to make our communication more effective and if there's anything we can learn from this situation, it will help us avoid this issue going forward.
We value your patronage and wish to continue serving you in the best way possible.
Best Regards
Sammydress Customer Service
Sammy Dress has unique, stylish and great priced products. I've been satisfied with every order with them without a hitch from day one. Products follow through with quality shown on the site's catalog. Have never had to request a return or refund. Delivery has always been on time without any sort of damage to my orders. Their customer support staff is very easy to communicate with regarding any questions you may have. I look forward to ordering from Sammy Dress in the near future!
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear Zina,
I want to start by thanking you for notifying us about the issue.
I want to extend my sincere apologies for the problems you have experienced.
Would you mind to tell us your order number so that we can check and give you a better solution, OK?
We want to extend our apologies to you regarding your issue, we will work hard to ensure it is resolved to your satisfaction.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service