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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was so excited when I received my order on 10/18! Carefully packaging and extra gift! Very cute design, looks really great on me and makes my booty look good. A little bit tight, so make sure you order larger than usual their size run small, chinese people are always very slim I guess.
I adore the dress! I wear it all the time, and it fits great. Wonderful buy for the price. I guess I am in love with sammydress, especially the girl Sandy who talked with me by phone, so Friendly and kind! They have helpful customer service team to help me, very good!
Todavia no puedo dar mi opinion ya que hice mi orden y despues que hice el pago, ahora mi correo sale invalido! Espero que solo sea un error. Y me gustaria recibir mi pedido antes del dia de accion de gracias! Les contare en cuanto se resuelva este incidente! :(
I love shopping with Sammy Dress! I've been a customer with them for about three years now. Over that time, they have greatly improved their website and consistently given wonderful customer service. Their available products are always changing, so there is always something new to look at when shopping with them.
I ordered a little backpack to replace one that I bought from Sammy Dress two years ago. I used it so much, it fell apart! They no longer had that exact product, but I liked this one just as much. It is well made and so adorable, and I use it all the time. Thanks!
It is true, I paid for items, they got the money, they do not ship anything, until I sent about 9 messages to them asking what is wrong, then they said they are sorry because they are out of stock if I want to wait till Dec. 12th... hahaha, they think I am more stupid, I told them I want the refund, they have not answered yet, but this Monday I am going to open a case in PAYPAL. I pay through it, and the buys are safer...
I ordered 6 items from Sammy Dress. I was satisfied with 4 items. I never received two. They keep stalling and asking for more information to process the order when all the information is right there in front of them. The frustration of the ping-pong-like back and forth is not worth it. They take your money but don't give you all of your order. It's not worth the frustration. Buyer beware will end up spending more than you think.
No vale la pena comprar de este sitio de internet.
Sammy dress is the best online clothing store i've ever cam across. Great quality in there product and any and everything you order is true to size. Im petite so its harder for clothes to fit properly without trying it on first but not with sammy dress everything fits perfecr. I recommend sammy dress to everyone i know! Great price and always keeps me up with the latest fashion. Thank you!
Je commande sur sammydress plusieur fois par mois des articles et je suis tres satisfait, c'est un site serieux que je recommande.
I ordered a pair of snow boots and paid for priority shipping, after that time had come & gone I check the status of the order & it's still in processing. When I online chat with customer service they tell me that they item isn't available to be shipped until Dec. 9th. I paid more for the shipping then what the boots cost. When I stated the boots were in stock when I bought them and paid for priority shipping the customer service rep told me it had nothing to do with shipping, I asked again why wasn't I receiving what I paid for the rep told me it was because it is hot, It's the end of November and 15 below where I live. She refused to refund me the priority shipping amount and kept insisting I could exchange or cancel. Exchange what? I haven't received anything to exchange. I did not get what I paid for, and seriously it's hot?!
Dear Tiffany,
We regret any inconvenience or frustration that your experience has caused you.
Firstly, we need to clarify:
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
Usually, after you placed the order, we need time to process it.If the items you choose are out of stock due to the high-demand, we need more days to restock, it’s just processing time. Please kindly understand that we must keep all items you choose are in stock and prepared well before the shipping.As you are not willing to wait, our customer service stuff may suggest that you could replace new item or cancel for a refund.
You can tell us your order number so that we can check for you.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards
Sammydress Customer Service
I had amazing experience doing online shopping at SammyDress.com. I bought about 9 watches for my whole family. Those watches were par on quality as well as price. I am thinking about buying more things from the website for winter like Trench coats that also come at a really good price!
Would suggest everyone to give it a try at least once and buy something from the website. I had an amazing experience with them.
Thanks and Regards,
Pawankumar Sharma
Awesome line of clothing for men at affordable prices. It was exactly how the website pictures portray the product line. I will be a faithful shopper.
I had not purchased anything from them prior to recently and I was very pleased with both the fast shipping and quality of customer service... oh, and the prices are fantastic! I recommend them to anyone looking for a great online shopping experience. I know online shopping can be frustrating at times but SammyDress was a breath of fresh air for me. I plan on shopping here again, and again... and again. :)
I've always received my items in perfect condition and my items are exactly like the pictures on the site. I get my items in just 2 weeks. I love this site and see myself ordering clothes from their site in the near future.!
It was a great place to start shopping online! I had never done it before but with sammy dress it was easy :) I would order online from them again! I would recommend to anyone if you love shopping online that this is a great place to shop!
Realmente me encuento muy satisfecha con esta tienda virtual, se encuentra una gran variedad de productos, todos hermosos y con unos precios muy económicos, el servicio es muy rápido, nunca he tenido inconvenientes con ninguna de las ordenes, de verdad es una tienda genial
Im very satisfied with all my orders in SammyDres. The price are very chip and the materials are very ggod.
I have almost one year experience in this site, and i will continue to by for sure.
I strongly reccomend this site.
Great site, I love their clothes. I would buy from Sammy dress a lot.
Sammy dress is a wonderful site for buying clothes online.
I've already order few tops and a dress and they're great, the costumer service is fast and kind, the clothes are all high quality and not expensive. Love it!
Nice products for the price. Some of the items look just like things you get from a boutique, yet you're paying 1/4 the price. Be a little patient when it comes to delivery as it may take a little while. Also, pay attention to the size chart. The chart is very specific because some of the items are only one size, but it gives the measurements in those.
My experience was very very good. I was afraid at first but i received my order and every item was excatly as i expect am thinking to order a new things again..
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear my friend anna,
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
First, we want to offer my sincerest apologies to you for the issue.
We are not sure if there was misunderstanding between us, but, would you mind to tell us your order number firstly so that we can check for you, please?
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service