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Sammy Dress

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Sammy Dress

3.1
sammydress.com

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Sammy Dress Reviews Summary

The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,247
value
1,233
shipping
1,266
returns
697
quality
1,202

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Ellissa B.
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I really like how cheap the clothes are and for the price the quality isn't too bad.
Shipping costs expensive and takes ages to come but most of the things suit and fit well.
I defo will buy again from sammydress, just when you look at the sizes you should go of the measurements especially the length.

Date of experience: December 7, 2014
California
1 review
0 helpful votes
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The good reviews are just bots from the company its all fake dont trust this website!

Date of experience: December 6, 2014
New York
1 review
0 helpful votes
Follow Nicole H.
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I absolutely love my experience with Sammydress. Their prices are low, and their products are good quality. My order arrived in good condition, and I was very pleased with my products. I recommend this website to all of you, it's great!

Date of experience: December 5, 2014
Florida
1 review
0 helpful votes
Follow Tanisha H.
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I found Sammy Dress totally by accident. Did a Google search for Couples Watches. I found these lovely Valentine Couples watches. The price was awesome! I was a little concerned if it was going to look cheap because of the cheap price. But, when they arrived they looked just like the picture. I couldn't believe it had such a "rich" look at such an economical price. That was in May, its now December and our watches still have not faded, still look "rich". So of course now I'm waiting on my 4th order, I just placed an order of watches for some of my family members for Christmas. I can give these with pride, they look great but don't break my pocketbook. I will continue to spread the word and be an avid shopper of sammydress.com.

Date of experience: December 5, 2014
GB
1 review
5 helpful votes
Follow cas d.
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Sammy Dress?...
December 7, 2014

Sammy Dress?... Placed an order for almost £100.00 in August 2014. After 3 weeks of waiting for my order I email customer support only to discover that some of my items are not in stock. So I ask for a refund for these items and related shipping costs which was duly refunded.
I kept writing almost on a daily basis to chase up the rest of the order. The customer support is very poor, not always responding effectively to my concerns. Then one day a package arrives. With 4 items that I did not order, so I ask for an explanation, I got many apologies and told that I could keep the items BUT the items were so awful and poor quality I was insulted.
I asked for my money back in October Sammy dress suggested that the disgusting items they sent should be deducted from the money they owed me.
I finally got paypal on the case. Paypal advised that I return the items before they could pursue the case. I returned the items at further cost to myself.
The case was finally resolved in mid November 2014 when I received the rest of my refund. This was the worst online shopping experience I have ever encountered. Whilst some people are reporting a positive experience with this company, my advice would be to stay clear of them...

Date of experience: December 4, 2014
sammydress h. Sammy Dress Rep
over a year old

Dear my friend cas,

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
First, we want to offer my sincerest apologies to you for the issue.
Would you mind to tell us your order number so that we can check and give a better solution, OK?
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.

Best Regards
Sammydress Customer Service

New York
1 review
0 helpful votes
Follow Sean W.
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Ever since I found this site, I have been amazed with the cheap prices of excellent casual, formal, and diverse attires. My recent orders are getting the word around about this very site. I believe that many more shoppers will find this site useful the way I did, and still do to this day. In all Honesty, this is how ALL of my shopping will be done. It is always worth the wait and expense on Sammydress.com. There is no other way to look at it, and you can even get responses in under 12 hours from the support center. 10 out of 10 to me, and I can't wait to order more clothes again, and I will have a new avatar just to support this site with a great smile!

Date of experience: December 4, 2014
GB
1 review
3 helpful votes
Follow Sam M.
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This website sucks!
December 7, 2014

This website sucks! I ordered 20 things & shipping was around $50+. And then I didn't get my stuff for 15 days after, and I only got 4 items! The 4 items were terrible quality as well, did not match the photos, and either TOO large or TOO small. My next "batch" of items came today, and they tried saying I owed a $68 broker fee, too! So I didn't sign and couldn't even get my packages. The other ones haven't even shipped out yet either. Not to mention their USA customer service phone # is always busy. And they stopped responding via email to my customer service tickets when I said I wanted a return/refund.

This website is all a scam!

Date of experience: December 4, 2014
sammydress h. Sammy Dress Rep
over a year old

Dear Sam,

Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
First, we want to offer my sincerest apologies to you for the issue.
We are sorry that the phone is always busy near the Christmas day so that you may not contact smoothly, please don’t worry, you can also tell us your order number, then we will send you an email to resolve the problems, OK?
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
Thank you again for bringing these matters to our attention.

Best Regards
Sammydress Customer Service

Canada
1 review
0 helpful votes
Follow Mel J.
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After weeks of contemplating before I made the order, I must say I am extremely happy with the products. I ordered a dress, a pair of initial earrings and 2 learning games for the kids. They are exactly as described. I paid for expedited shipping and my order took exactly 8 days to arrive right at my door (processing and shipping time).

I was able to receive up to date tracking information on my shipment and knew exactly what day my items will arrive. This is my first purchase but it definitely won't be my last! I'm very happy.

Date of experience: December 4, 2014
California
1 review
0 helpful votes
Follow Pa Y.
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Sammy dress has some of the cutest clothing... it's pretty fast shipping and the customer service went up... back then customer service kind of suck but now they solve your problem pretty quick... the shipping sort of break the bank but overall the clothing is cheap... I love shopping at Sammy dress... keep it up...

Date of experience: December 4, 2014
Virginia
1 review
4 helpful votes
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I don't know where all these "positive" reviews are coming from... but they are totally FAKE! Please do not buy from them at all. I ordered 3 XL tops and got 3 tops that were NOTHING like the picture, one was coming apart at the seams and all were small enough for a 6 year old... I wrote and complained and told I should keep them because the shipping would be too expensive. I want my money back, al of it. These people are CROOKS and they should be ashamed to sell suck crappy stuff... these positive reviews on here are all LIES...

Date of experience: December 4, 2014
sammydress h. Sammy Dress Rep
over a year old

Dear miriam,

Thank you for taking your time to write your review.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Firstly, we must clarify that:
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
All reviews are from our valued customers from all over the world. It’s really not necessary to cheat someone to affect our reputation.
You can tell us your order number so that we can check and give you a better solution, Please don’t worry, we are always glad to help our customers.
Those who read our reviews will note that while we are not perfect, we strive to be. As such, feedback like this is critical to us. If a system or process is broken, we fix it... and try our best to fix the relationship with any affected customer.
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.

Best Regards
Sammydress Customer Service

France
1 review
0 helpful votes
Follow sara s.
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Bonjour, J'ai découvert Sammy Dress par hasard sur le net. Il m'a fallut un peu de temps pour me décider à sauter le pas et passer commande. Les produits proposés et leurs prix attractif m'ont fait changer d'avis et je ne le regrette pas. En effet, à la réception de mon colis, j'étais agréablement surprise du rapport qualité/prix. Les produits sont conformes aux photos. Les délais de livraison sont lent mais moins de ce qu'il m'avait été annoncer par le mail de confirmation de la commande. Donc là aussi, c'est une bonne surprise.

Date of experience: December 4, 2014
Australia
1 review
1 helpful vote
Follow Margaret F.
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I complained I had not received item but due
To the inefficiency of Australia Post I received
It later tha usual
No fault of Sammy Dress

Date of experience: December 4, 2014
Washington
1 review
1 helpful vote
Follow Jimmy L.
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I love the colour it fits perfect and the different style, id recommend sammydress definitely. It is lucky, I received the items before the party. I am a little worried at first, because so many people said that they can not receive the items. Now, I am sure that I can trust sammydress. Worth to wait for 37 days to receive my order. I had placed another order on 11/02, hope second surprise.

Date of experience: December 4, 2014
New York
1 review
0 helpful votes
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Sammydress is a great website
December 6, 2014

Sammydress is a great website. The prices are low and the merchandise is attractive. One month was worth the wait when my products arrived. I really enjoyed the shopping experience on the Sammydress.com website. I recommended sammydress to my friends.

Date of experience: December 3, 2014
California
1 review
2 helpful votes
Follow Anh C.
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Before i write this review, i have went and checked on how people wrote review about Sammydress.com. I'm very sorry for those that went through bad experiences. For me, i have made an order worth of 763.40 USD in Sept 8,2014. I have received all of the available items, for those items that were out of stock i did get a refund back to my bank account. A shipping time is a bit too long even though i did pay extra for expedite shipping :(. Over all, Sammydress is a legitimate company, i have great experience with them. For the quality wise. Some items i received the quality was not as good as they were shown in the picture but most items have good quality for the price that they charge. Over all, i am very please with Sammydress. The picture that i took, clothes i wore were from Sammydress :)

The sweater i bought from Sammy, great material, very soft and warm.
The jean and blouse i bought from Sammydress, i am very please with the quality :)
Date of experience: December 3, 2014
New York
1 review
0 helpful votes
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I love this website
December 6, 2014

I love this website. Everything is great quality and looks just like the pictures. My go to website

Date of experience: December 3, 2014
Massachusetts
1 review
0 helpful votes
Follow Audra D.
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I have bought a handful of items from Sammydress now and love each one of them! They are of quality material and made to last. I highly recommend Sammydress to anyone. Their clothes range in sizes and they have countless accessories for any style. If you want a new outfit without spending department store prices... go to Sammydress.com!

Date of experience: December 3, 2014
Michigan
1 review
1 helpful vote
Follow Danna M.
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This was my first experience ordering from sammydress.com and it was a good one! The price was well below market value which was awesome. My concern was that old saying 'you get what you pay for' - however my entire order was recieved exactly as described and the quality was excellent!

The shipping turnaround time was decent. Right on their website it says could take up to 25 days. I made my purchase on 10/24 and recieved it on 11/12 so it wasn't bad at all. I'm going to place another order today and knowing that it could possibly take up to 25 days - I will be paying for the expideted shipping because I want it sooner.

If your thinking about shopping on sammydress.com - just do a small order to start with. Then you can be certain of what to expect.

Another thing I really like is how they post feedback and pictures from other customers. It is also explained on clothing that 'asian' sizes tend to run smaller than 'american' sizes - however they provide a conversion chart. Seeing pictures of the clothing on an actual 'average/real' customer is wonderful. It gives more of a realistic idea of what to expect and how it would fit and look on you! I so wish more companies did this!

Date of experience: December 3, 2014
Chile
1 review
0 helpful votes
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I love this site!
December 6, 2014

I love this site! You can purchase everything you have dreamt of when it comes to clothes! The prices are incredibly low, the customer service is fast and efficient... so they have everything you could wish of a shop online.
I will be buying more of them!

Date of experience: December 3, 2014
MD
1 review
1 helpful vote
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I loved the clothes
December 6, 2014

I loved the clothes. The delivery was for 3 weeks. But it was worth it.

Date of experience: December 3, 2014