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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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"I have ordered two times from this website and really enjoyed the items from my first order. It took about 3 weeks for me to receive my items, which was not bad since I ordered right before thanksgiving. I recently order for the second time and I hope the items are of the same quality of my first order. After I order my first set of items I received an email stating that one of my items were out of stock, I really wish I had known that prior to ordering. Although my item was out of stock I was satisfied with the timeliness of communication between myself and a customer service representative. I have not received my refund yet, but the wait is 7-10 business days for the refund."
I know if I should call this company a scam, I ordered 7 items, only to receive 6 items in 3 batches and there weren't any invoices in any of the batches, when I messaged them concerning the remaining one item and the fact that all the large size items i received happens to be uk small sizes which makes those clothes completely useless to me, they ignored my text, this is the worst website I've ever been to, even their customers service staff were so insensitive. Horrible site!
I absolutely love this site! I'm not sure how I ran across this site, but a majority of my clothing, shoes and jewelry will be purchased from here.
I am also doing 80% of my Christmas shoppping from here!
Products are great quality and exactly as described.
I may even start reselling some of these items.
Great online store! Shipping is quicker than other overseas stores I have dealt with also!
Very satisfied with this web site, I like this kind of vintage clothes and I will certainly buy something else here. I'm looking forward to receiving the last two items that I ordered. I'd really like to wear them on Christmas! :)
Shopped at SammyDress for the first time Sept this year. The quality of items received were excellent and the service was exceptional. I am an extremely pleased customer!
I submitted my order with Sammydress on 12/1. My order arrived on 12/7. I received exactly what was order and I love the clothes. I contacted cusome service in regards to shipping and received an email back in less than 24hours. I love this site and will continue to order. :)
Great experience!, beautiful products! Excellent prices and customer service!. Good job Sammy Dress!
I love this website! I love how they give you updates on your orders as you request in a timely matter! I recommended it to my family and friends! Great Deals For Great Prices!
I bought a blouse, a wrist watch for children and a lamp that casts stars from the site SammyDress.
I was pleasantly thrilled with the products received, the quality is good; in many stores frankly I find the products sold at higher prices than those of SammyDress and the quality is the same, and the quality is the same, or rather that of the products is slightly higher Sammydress.
Delivery times for Italy are long, due to the customs' controls; I paid € 1.65 for the tracking number and I checked the shipment from www.singpost.com, shipping from Italy to Japan took about 10 days, when the package was in Italy I receive it after about 20 days, but surely is due to the delays of the Italian post office.
I already made a second order from the site, as I was pleasantly surprised by the products.
To all the Italian girls, I recomend to check the measurements indicated for each garment as Chinese sizes do not coincide with the Italian sizes, for example, I have bought dresses and t-shirts one or two sizes larger than my usual size.
I will continue to buy from this site for low prices and quality products, but you must have patience because unfortunately we have to wait a month before the goods arrive in Italy.
Sammy Dress is my family's favorite website for online shopping. It has amazing prices and the quality of the items are very good.
Very good experience. The shipping was fairly quick and the items bought were great. I'm also impressed by the number of items on the site as well as the wonderful price range. If you love online shopping, you might want to try this site!
So happy with all my orders with sammydress. The items look like on the picture and the price is very cheaper. The delivering time is also very reasonable. Please try and you will not regret.
Great products for prices, delivery is a bit slow but arrives on time. Great selection of various products (jewellery, clothing, homeware etc.)
You get what you pay for. Shipping does not take that long, and the material is great! Just like in the picture and I always get my products.
Sammy Dress is a wholesale store where you can shop for alot of things for a low price. I have placed over 7 orders with Sammy Dress and I am absoulutely in love with all their clothing shoes and purses! Everything is very affordable, the only thing is the shipping it could be a bit high and it could take a while for your order to arrive but only because they ship it all the way from China. I will definitely be shopping from them again soon! Thank You Sammy Dress!
I love this website to pieces. Their jewelry is affordable and incredibly cute and their clothes are absolutely precious.
Sammydress is a really very nice website and good quality. A site that you can trust to receive our section on safe handling. Thank you to them for all their deals :)
Easy to order, very friendly when you have a question. (ticket-Support). If there is nothing left, they look to give you a similary shoe/skirt... etc...
I ordered 3 items and sammydress emailed me saying my order was shipped october 20th. I sitll have not received my stuff. I am wondering if it will ever come? Of course i didnt purchase the tracking info the one time i need it. So its either stolen or just... i dont know. Also a few days after I had purchased my order, my debit card number was stolen and I am pretty sure it happened through sammy dress. I havent ordered anything else online and I still had my card in possession so i kinda put two and two together. Of course I can't prove it was sammy dress but nevertheless I will never be ordering from sammy dress again. At this point I dont even care of I ever get my stuff because im considering it gone. If i could give this zero stars i would but its making me choose at least one.
Dear Laura,
We want to start by thanking you for notifying us about the issue.
We feel regret for the problems you have experienced.
But, we must clarify that:
We never stole your card money, actually, your debit card information can only be controlled by your card bank, we have no right to withdraw money from your card which you got in your hand. So, for the issues you mentioned, it’s unreal! We strongly suggest that you can protect your card information security carefully to avoid the unfortunate. You can contact your card bank to check the record which can show who withdraw the money from your card.
For your order, if you paid it but not received from Sammydress, you can tell us your order number so that we can check for you, we are always gald to help you.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service
"Absolutely a fun website with great deals. The merchandise I ordered shipped from China; I received it within two weeks, in good packaging condition and awesome quality. Definitely worth the money and I got what I paid for. "
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear my friend daniel,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
First, we want to offer my sincerest apologies to you for the issue.
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
Would you mind to tell us your order number so that we can check and give you a better solution, please don’t worry, OK?
Again, I am sorry for the frustration this has caused you and hope that this will set things right.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Best Regards
Sammydress Customer Service