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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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I love SammyDress. I've ordered from them ten times and have never really had a problem with them. The quality of the clothes I've ordered is great, the price is great, and the customer service I've experienced is not awful. The only problems I've ever had with them were ordering a shirt they said was in stock that ended up not being available, then they offered to let me choose a different shirt, so I picked one that said it was in stock, and it ended up being available as well. They ended up fully refunding me, but it was annoying and it happens a lot. Also, I bought a handful of earrings from them and they were pretty much all garbage; one arrived broken, one arrived without backs, and one arrived with only one of the pair. Return shipping costs make it so it's unrealistic to return them for a refund. Kind of disappointing. I would definitely recommend ordering from them. I'm beyond pleased with what I've received, and I wear them every chance I get. Just be smart about it. A $3 pair of earrings probably won't hold up.
I'm very pleased with the items that I have ordered with Sammy Dress! The items are as described. The shipping takes a little longer than normally but that is to be expected. Thanks for an inexpensive alternative Sammy Dress! I will definitely be shopping there again in the future.
"This site offers a good and reasonable priced products although i had a problem with my orders because some of it was out of stock, the customer service replied to my emails right away."
Found this website on Facebook through ads. Great sight for discounted high quality items!
I have placed 2 orders thus far from Sammy’s Dresses web page; I must say am very pleased with the quality of clothing they sell considering the prices. Hence, I placed my second order. Sammy Dresses got really nice styles and especially some great colors. My first order was order was a success and patiently waiting my second order. Thanks much.
I really enjoy shopping on Sammy Dress, it is a great site for clothes, shoes, kids and house ware items. The prices are reasonable and the clothes are good quality. It takes longer than usual to receive the order but the wait is worth it. I enjoy shopping online and Sammy Dress is now my go to online store.
Sammydress has great products at a steal because of their prices. I ordered from them three times (only waiting on one more order) and have received all items and correct sizes so far. I've written to their Support Center and they were pretty responsive and helpful to me. The only complaint l had is that their shipping takes like a month. Other than that, everything is worth the wait.
Sammy Dress is an AWESOME website to shop in. It's so quick and easy and everything is so inexpensive! I love this website and I love looking through all of the clothes and variety. It seems like there's something for everybody.
Sammy dress is one of the best online stores I have come across. It has cheap and good quality items. I have bought only five items yet. I was able to find my items which I was looking for more than 5 months on this website with awesome pricing. I see myself of doing more purchases in future. Good shipping service and timing. Love all the unique designs of dresses and others. Size chart is perfectly accurate. This is totally amazing. Fast and excellent customer service. They have best pricing in items and also give more discounts as we make more purchases, appreciate that a lot. HIGHLY RECOMMENDED!
Ive only ordered one thing from this place, but I had a pleasant experience. Yes the item took a little while to get to me, but I expected that. The product was good quality for the price I paid. I love the low prices on the site
Great experiences with Sammydress. Products are high quality and very cute. Even the one size clothes for great. Just takes awhile to ship so you have to be patient.
SammyDress is a wonderful place to do online shopping. I love the quality of the items. My experience with SammyDress is so far good. They are doing a wonderful job. Wish them successful days ahead.
Sammy Dress has a lot of cheap clothes, but they're usually of really good quality! They use Asian sizes so they run a bit small, and the shipping usually takes a while. Overall I'm really satisfied with Sammy Dress.
Loved the are of great quality products
However came missing some requests.
My experience has been good thus far. The only issue i have is that the shipping cost can sometimes cost an arm an a leg, i wish they could atleast have what each cost ships for so that you can gauge how much it is you are willing to spend. Otherwise i think im gonna buy from them again bcoz i have been happy...
This is a nice website where i love to do my shopping.
It's very low priced and there customer service is very good.
I ordered a jacket from the site back 11/14/2014. I received an email stating expected shipping for item will be in 7-10 days. It has been about 3 weeks now and the status of my order is listed as "Processing". No way it should take 3 weeks to process one Jacket. I wrote them an email several days ago asking what is going with my order and so far, have received no reply. Definitely will not be ordering anything else from this site again.
The clothes are ridiculously cheap and very good quality. I choose this site over all others and retail stores. Even the shoes adhere to expected sizing and are stunning despite the super low price
I have ordered more than 20 items from Sammy Dress and everything looks like the picture. Good clothes for a great price. Plus they have a great customer service. Two items I ordered were out of stock and in less than 24 hours they told me to choose two items for replacement.
Sammydress is a great website! Whenever I need something I check there first. They give me points when I order or write a review and then I can use those toward my total and save money. The items are beautiful and everything I've ordered was perfect. If i didn't like something i just simply emailed them and they took care of it the next day. I just finished my christmas shopping and purchased almost everything from them. Shipping speed is what it would be at any other site for the out of country shipping. So think about that before ordering if you have a deadline and do it with enough time. Personally, the items are worth waiting for.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Ear Larry,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Would you mind to tell us your order number so that we can check for you, OK?
We cannot apologize enough for any inconveniences this may have caused you... or any of our customers.
We will be in touch to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Best Regards
Sammydress Customer Service