Sammy Dress
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Sammy Dress Reviews Summary
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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I ordered a dress, I never got it called and was told I had to prove it WTH. So I'm fighting with Sammy Dress & Post office. I will never waste my money again.
This site is Totally Scam
Be careful Don't buy from them.
I paid with paypal. Shipping address is same as my billing address. Then they asked for credit card photo. And then they asked for passport photo. They just want these sensitive information.
Then they asked me They cannot accept this payment and I've to pay with WU lolz.
They are 0% trusted.
http://www.scamadviser.com/check-website/sammydress.com
DON'T EVER BUY FROM THERE
Dear M,
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We regret any inconvenience or frustration that your experience has caused you.
But, we must clarify that:
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
Usually, our real customer can choose paypal to pay an order on our website, it’s more security.If you paid your order by Credit card, to guarantee seller and buyer benefit, our financial department need to confirm the real some necessary identification. If the payment information was not matched with the identification, we will full refund to avoid more dispute due to the illegal using others card to pay to protect our real customer benefit.
If you had paid an order, please tell us your order number priority so that we can confirm again.
We want to thank you for your constructive comments, which are always most welcome. Thank you so much for using our site and for providing your valuable feedback to us.
Best Regards
Sammydress Customer Service
My experience was great. I love the products and the app is awesome!
"Hello, my nickname in Sammy Dress is Himeko
I´ve ordered a few things, took a week to send my package, but i ordered a flat rat shipping, it took so long and unfortunately i don´t pay a tracking number, but finally i received my package with all my products. I like all, i will buy again, now i know that i prefer the standard shipping. "
Although after placing my order, I did receive it within 12 days. Order was all wrong, and when I sent a message to ask how to send it back, I got no reply. I ordered two small shirts, one was huge, and came with 2 dark stains on it, and for sure it was NOT a small, and the other one was way to small. And the quality was terrible. Stay away from these people.
Dear customer,
We are so sorry to here that, there must be some misunderstanding between us. We are sorry for that happened and are fully committed to resolving it to your satisfaction.
We will be very appreciate it that if you can tell us your full order number(invoice ID), we will deal with it for you. The Order number you provided is not exist.
Best Regards
Customer Service
I am very satisfied from Sammydress. Orders come fast, the quality of the products is good. I could recommend.:-)
I love this website and its products. So far I have ordered only jewelry but I can say they are beautiful. I ordered some several pieces as a gifts for my friends and family and they love them too. And I am very satisfied with delivery time, because I live in Slovakia and products arrived very quickly.
I love this page all items are fashion and cheap, the quality is good the price is better. All my items arrived to my hoouse in 10 days because i paid expeditied shipping. The service is excellent ;). . Thank you sammy dress for everything :)
I love ordering from Sammy Dress. I'm usually on a pretty tight budget because I only work part time and go to school, but I love dressing nice. Several of the items I purchased on the site are the ones I get compliments on all the time. I bought a pair of pink snow boots last year that I just started using this month when the weather got bad, and I get compliments every day on them because my coworkers love them. I also have a few dresses I purchased too that I always seem to get compliments on. I never expected to get most of my compliments from clothes I spent less than $20 on. I don't have any complaints except one dress I purchased was a little tight on me... however I'm slightly well endowed in the rear even though I typically wear smalls and mediums with tighter dresses I think I'm closer to a medium/large in their sizes. But I gifted the dress to a smaller friend and she loves it so it didn't get waisted. :)
Sammy Dress is amazing! They have gorgeous clothing at extremely low prices. Their customer service is super nice and courteous. They always promptly answer any questions or concerns that I have. Shipping is ALWAYS faster than promised and extremely cheap! Everything I've purchased is extremely high quality for the low low price. I even get additional discounts just for having the app! I will continue purchasing merchandise from them forever. I absolutely love SammyDress. I will no longer shop anywhere else for my clothing.
I'd give them lower than 1 rating if it was possible. The LARGE size shirt I ordered is about a size 2 in the U.S. Still battling with them to return or exchange it. In addition, the workmanship is extremely poor, no size label, no washing or cleaning instructions--no labels on the shirt at all. Very very dissatisfied!
Dear customer,
We are so sorry to here that, there must be some misunderstanding between us. We are sorry for that happened and are fully committed to resolving it to your satisfaction.
We will be very appreciate it that if you can tell us your full order number(invoice ID), we will deal with it for you. The Order number you provided is not exist.
Best Regards
Customer Service
Ordered two kniit tops. It took a month and a half to receive them which doesn't seem bad based on other reviews I have read but probably could have swam to China and gotten them quicker. I normally wear and x-small but ordered medium. One of the tops would only fit a very thin 10 year old (there is no size lable in this one). The other is a little larger but still not large enough to wear. (I'm 5'4" 115 lbs). So I'm stuck with two tops I can't wear and it would cost me much more that the tops cost in the first place to exchange them for a larger size since all shipping costs are the customer's responsibility. I understand the tops are inexpensive but when you get something unwearable and can't return without it costing more it's just money down the drain. Would never order anything again from sammydress and definitely advise friends and relatives to stay away from them.
I really enjoyed shopping at Sammy Dress, it was a fun experience as I've searched through so many items that they have. I'm looking to purchase a few more things in the future, and that is all thanks to the great service that I got for when I purchased my very first item. It was one of my favourites and it fit great when I had recieved it and tried it on!
Thanks a lot Sammy Dress.
It is simple to join. Easy to browse through you feel safe when ordering and you get exactly what you order... i love my items and I order a pants for my daughter's birthday and she loves loves it... Kiesha
The website was recommended by a friend, however I like the website and the items I received were on time and we're just like the picture. I really love doing business with sammydress and will continue doing business with yoyou. Thanks again for the amazing shopping experience
Love buying from SammyDress. And sometimes my orders take less than two weeks instead of a month to get to me, that is exciting.
Quality is good considering the price. Have compared them to other sites and sammydress has my vote.
Sammy dress Is actually one of my favourite Websites for online shopping. I trust them very much. Great qualities, great prices and wonderful up to date trends But i hope That shipping Will be a little better priced!
This service is definitely One that i have recommended and i will continue To recommend.
Remonda
Guys, this site is a hit or miss. I've ordered from this site 3 or 4 times now, and I can honestly say that not everything on this site is true to the picture. Some clothes are higher quality and have name brands stitched into them. Others are definitely poorly made and cheap knock offs. What can you expect for such cheap clothes? Also, you need to look at the actual measurements of the clothes. You can't expect that just because you wear a size M in American clothes, all sized M clothes will be the same. That's nobody's fault but your own if it doesn't fit you. I have 2 more orders coming on the way and I can't wait to try them out.
I ORDER 2 ITEMS FROM www.sammydress.com DEC 23 2014 NOW ITS FEBRUARY 4 I STILL NEVER GOT ANYTHING I'AM SO MAD WHAT THE HELL IS GOING ON I CALL THEM AND THE LINE BUSY SIGNAL THIS IS NOT PROFESSIONAL I NEED MY ITEMS OR MY MONEY BACK NOT GOOD WEBSITE! WHAT IS WRONG WITH THE NUMBER WHEN I CALL BUSY SIGNAL FAKE WEBSITE
Dear customer,
We are so sorry to here that, there must be some misunderstanding between us. We are sorry for that happened and are fully committed to resolving it to your satisfaction.
We will be very appreciate it that if you can tell us your full order number(invoice ID), we will deal with it for you. The Order number you provided is not exist.
Best Regards
Customer Service
Great items at affordable prices. Fast and efficient delivery and excellent customer service. Would recommend Sammy Dress to anyone looking for fabulous clothes at affordable prices. Their customer service is top of the line and always ready to assist in any problem you may have. They respond in a very timely fashion and always ensure that your experience is a smooth one.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Carman,
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
First, we want to offer my sincerest apologies to you for the issue.
Would you mind to tell us your order number firstly so that we can check where your order is now, OK?
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service