Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have done multiple orders from Sammy Dress and have been very impressed with the quality of the clothes, how quickly items ship out and the overall ease of the website.
It might seem a bit scary to people, ordering from an overseas website and waiting for items to arrive from so far away. However, they use PayPal for payment making it fast, easy and safe for the consumer. As well as, all items have been shipped using DHL, one of the best at international shipping there is.
I will continue to order items from SammyDress and recommend other do the same. You will get fabulous fashions at incredibly low prices.
"I bought several times from Sammy Dress, and I'm very satisfied. The shipping is fine, given the fact that it's cost is very low. The objects I received were always as the picture, and of a very good quality. "
This site is awesome! The clothes are super cute and fit perfect! Everything came fast and looked exactly like the pictures! Will order over and over!
Before Sammydress, I was really hesitant and had never ordered anything online especially clothes. Now, I shop at Sammydress with a bit more ease as all my orders are always delivered within the time frame with a bonus of being cheap and stylish! The only downside that i'v experienced with shopping at Sammydress is that some of their dresses are not always exactly as they seem in the photos and maybe a bit shorter in person.
Overall, I have had a great experience with shopping at Sammydress and will continue to do so in the future!
I have ordered from Sammydress two times now. At first I was skeptical because their products are so cheap and it sort of seemed too good to be true. However, I decided to give it a try anyway, and I have been happy with my overall experience.
Firstly, I live on a tiny island and was very happy to find a retailer that would ship to me. The shipping time is about average for other sellers that also ship here. Their items are quite cheap, but I've been happy with the things I've ordered although I would recommend extra care with regard to sizing. Measure yourself and read the reviews! I always try to include the type of material in my reviews as it is not always specified. Some things I ordered with stretchier than I thought, some had no give at all.
The quality of their products is worth the price. It is cheap, and in that way you get what you pay for. I've found the most success with ordering t-shirts, leggings, and other casual apparel.
I have had good experiences with Sammydress customer service. In my opinion, this has been their greatest strength. When I have contacted them via e-mail I've always received prompt responses. On a few occasions the items I ordered were out of stock and I was given several options to choose from about how to proceed including a full refund or in-store credit. I opted for the latter.
Overall I had a good experience with this site. Everything is cheap, and you can find really good deals. Some items are low quality, but overall still worth it. I enjoy the site and the mobile app is nice also. I will mostly likely order from them again.
Costumer Service is excellent, the quality of everything shopped is superb. Thanks for a great shopping experience!
I love this website and would suggest this website to anyone. I haven't had any problems with sammydress and will continue to shop with them as much as i can. I do suggest that when ordering from here that you be very patient and order a couple sizes up from what you usually wear. The customer service is the best and always answers back within 24 hours. Their customer service is very nice as well. I had a great experience!
I am really happy with the experience I have had with Sammy Dress. I was a little worried at first because I have seen some bad reviews. But I honestly had a really good experience. I received all of my items quickly and they all were very similar to how they looked in the pictures. I recommend reading the reviews for the items and looking at the measurements. I am very pleased with the costumer service, they were very helpful and replied quickly. I recommend trying Sammy Dress because they have great products for low prices.
As per my multiple purchases made still grade 5 for each of it. I have been getting my order on good condition. If you are planning to give a wonderful gift which look good priced but still saving your few bucks, I feel Sammy dress shopping is best way. Just place order a little ahead to prevent chaos and fear of not receiving on time.
Moreover I would like to say though Sammy dress is international shipping it had done great job in packaging compared to multiple domestic companies who charge high price for item as well as shipping.
Adding a photo of one of the purchases to prove I am using genuine account.
I ordered shoes from Sammy Dress in December of 2014... I allowed them the maximum amount of time they had requested. Over 20 days. It is now February 2015 and I still don't have my shoes. After multiple contacts with them, I'm basically SOL. They wont refund my money and they cant seem to tell me where my shoes are because i didn't PURCHASE a tracking number, bull crap to me! DO NOT ORDER FROM THEM!
SCAM!
I wont give up until i get my money back or my shoes back.
Im a buyer at sammydress. I like their producks very much. They like the discribtion nothing less. The shipping too is very quck. They send a tuck number to that helps me a lot.
I got my order last week the shoes were cute and i love them. The staff made sure to keep in touch until i got my order. Thank you!
I purchased two dresses from this website on November 30th 2014. I purchased these dresses weeks in advance so that i could guarantee that i would have them by my birthday which was January 25th. After about a month of not getting anything in the mail i contacted the website and was told that there could be a delay in the shipping which is stated no where on the website. I was told that it could take up to two months. Today is February 9th and i still have not received my dresses. This website took my money, and forced me to have to buy new dresses. I would never recommend anyone to this site ever again.
Ordered a pair of tights and blazer on Nov. 17 and just received the tights a few days ago. Still have yet to receive the blazer, and the tights were extra extra small that should have been a medium and do not stretch. DO NOT DO NOT ORDER from here! Horrible...
Dear dee,
We want to extend my sincere apologies for the problems you have experienced.
For the size problem, we are afraid that you chose the wrong size.
For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
You can tell us your order number firstly, we will send you an email for a better solution. Please don’t worry about it.
We want to extend our apologies to you regarding your issue, we will work hard to ensure it is resolved to your satisfaction.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service
I never received my order, they still charged me the shipping. It"s a scam
I have purchased around 40 items from SammyDress. Overall I am very happy with the design of clothes though sometimes I had problems with the size but now I avoid this problem by reading measurements in the description of items and comments. Delivery time is around 30 days but it’s within the limit indicated on the website.
Very happy with my order. Will shop there again:-)
Uniquely captures my style of clothing... I have been browsing and shopping at sammydress.com and the price is simply AMAZINGLY affordable... it gives me that stand-out-in-the-crowd-look... I am now settled from searching around... just one look, that's all it took... Sammy can dress me anytime...
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear Sonnie J.
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
Would you mind to tell us your order number and the problems you met so that we can check and resolve ASAP?
Please don’t worry, we are always glad to help our customer.
Again, I am sorry for the frustration this has caused you and hope that this will set things right.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service