Sammy Dress
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Sammy Dress Reviews Summary
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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Do not buy or order anything from this company... I ordered items mid November and paid the extra for guaranteed delivery for Christmas... Iam still waiting! Tried to phone them... No numbers are taking incoming calls... Tried to email them... Email address not valid
Ordered a pair of "suede" faux fur boots. They were complete garbage, and damaged. Not only were they not suede, but the fur was like the crappy matted fur on carnival stuffed animals. Was told they would replace them (at my cost) and offered me a $3 refund on a $30 purchase when I filed a complaint with PayPal. I wouldn't even give these crappy boots away.
Have we made several purchases at Sammy Dress, and all were sent on time. Whenever we had a question Sammy Support served us quickly. Indian Sammy Dress. Great products and fast shipping.
I love the products i ordered from Sammydress. The items were true fitting, affordable, stylish, and made with fine quality. I was a little upset with the shipping wait but the products made up for the wait. When my order was missing an item due to it being out of stock, customer service responded by replacing with another item i wanted.
I have compared prices on other websites to SammyDress and I am yet to find one that comes close. The prices are definitely unbeatable. All I can is WOW!
After waiting for weeks to receive my order I was horrified to see how badly the garments were made. What terrible workmanship! The sizing is ridiculous.! The so called LARGE top did not even fit my 11 yr old granddaughter.! I could not even get my hand into the one sleeve! I can NEVER recommend this site to anyone who wants quality goods! Don't trust the pictures that are shown on this site. I could not give it a rating because there is no rating bad enough!
I ordered 4 tops received one. It was way too small and the measurements were less than the ones given on their website. How are you supposed to order according to the charts on the website if they don't follow their own parameters? They are refusing to give me a refund. I asked that they cancel the 3 tops that weren't shipped (on back order) and refund me. They asked if I could wait awhile for my refund. Why? They weren't shipped and the order has been cancelled! The top I did receive was also considerably different than the picture on the website. An inferior product! It is one piece that looks like 2 and the top shirt was supposed to be tunic length but it's crop-top length! Not at all what I was expecting according to their picture. I would give ZERO stars for this company! Note: the first pic is one I took of the top. The second pic is from the website. See the difference!
Well today is my birthday, and I ordered three items over 2months ago and still have not received them... Not sure if they will even be delivered.
Hi. Just want to share with you all, the positive experience i had with the online purchase on sammydress.com. I really appreciated it and will highly recommend that you also guys, don't hesitate, please carry on with your purchase. The suppliers are doing their best to meet your requirements! Cheers. Happy shopping...
I ordered three tops from this company and ALL of the tops are way too small, even after ordering XL which translates to a size Extra Small by the U.S. standards. When I tried to leave a review for each individual top, their site blocks me, and the message I get says I must order the top in order to leave a review. Also, when one of the tops had not arrived in two months, I contacted PayPal and filed a dispute and left a negative response with PayPal requesting a refund of my money. Within a week, I received the top, along with a very obvious ink mark on the very front of the top, plus the top was, again, way too small. This company needs to be investigated and their website closed down. A scam of the highest order!
I personally enjoyed shopping at Sammydress.com. On their website, I was able to find some original and beautiful pieces of jewelry that catche everybody' eyes. Recently, I bought a necklace that was so beautiful; I so fell in love with it that I just re-bought one for myself in case I lost the first one; and the price was so ridiculously affordable. Since I found Sammydress.com, I made myself a must of constantly browsing the website for new deals and items. Sammydress.com is just wonderful! It is one of my favorite shopping places.
Thanks a lot sammydress!
I love this website! I ordered many times from sammydress and if there were any problems, i messaged the support and got always a very friendly answer. This is truly the online website which i'm shopping the most of! Also i had once a problem with a product which was too small for me and sammydress gave me a discount, so I'm very glad buying always from this site. :)
I was first skeptical to order from this site but after my first experience i will be shopping again and again, great products at unbeatable prices
I am still amazed at all the great reviews this place gets. I ordered four items in mid January. I received two of them last week (meaning it took almost two months to get them) and the other two still have not arrived. I ordered large sizes but the shirts would not fit a small woman. I will be donating them to Goodwill since I am not even going to try to return the products. I am extremely unhappy and I guess that most people like this site but I'd tell people to stay away!
Dear Debra,
Thank you for your valuable feedback. We wish to start off by telling you that we are extremely sorry about the situation.
We are afraid that the Asia size you chose was not fit.
For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
Your order should be shipped out separately, please don’t worry.
If you chose the flat rate shipping, the shipping time is slower than other shipping methods.
You can tell us your order number so that we can check the details for you, no worry.
We will be in touch to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Best Regards
Sammydress Customer Service
I ordered 2 things about 2 weeks ago and still havnt received any info on my shipment. I also paid for my order to be expedited smh I sent a complaint still no resoonse. I don't even c my complaint on the site anymore
It's was great to be able to find a place that are reasonable priced and products that I can enjoy wearing comfortably. Since the items are shipped from oversea, it's worth waiting. Problems can be solved easily through email replies. Best prices and products!
Don't buy anything from them, they are pirates, fake site. Believe me. I had ordered item worth 25$ they did't delivered it since last november, 2014
Dear sir,
Thank you for taking your time to write your review. We very much regret that the issue has occurred.
Firstly, we must clarify that:
www.sammydress.com is absolutely a real company which owns thousands of customers from all over the world. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently.
You can tell us your order number so that we can contact shipping company to check what’s wrong and give you a better solution, please don’t worry.
We want to make Sammydress a great place that provides the best possible experience for every one of our customers.
Best Regards
Sammydress Customer Service
This was my first time ordering from Sammy Dress. I got my package in a week! I remember because it came in on Valentines Day and I was bummed out about what to wear. It came just in time! It came in a box that I thought were only going to have a few of my items in it... like the boots that I ordered. But to my surprise... ALL 4 items were skillfully fitted inside the box! So my entire order was all there:)
I am so pleased with everything I received from Sammydress that a month later I ordered two more separate orders. I received tracking numbers for both of my packages along with a picture from Sammydress showing my packages to be on its way:)
Very Happy Customer here... oh and I still get so many compliments wearing the items that I ordered from SammyDress.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Anne,
Thank you for recent comments. We want to offer my sincerest apologies to you for the issue.
We are afraid that the Asia size you chose was not fit.
For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
For the issues, to avoid the dispute, please kindly tell us your order number and matched item number so that we can check again and provide you a solution soon.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service